Support Board
Date/Time: Sun, 15 Jun 2025 16:06:26 +0000
Extra money deducted while trading
View Count: 201
| [2025-06-04 14:42:43] |
| Kapil Sharma - Posts: 1 |
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Hey, I was trading today in ES market and when I took my first trade your system deducted extra 5 points(worth $250). As you can see in the screenshot attached, I have set my Stop loss at 3 points(worth $150) but your system deducted 8 points in total, which is not right. Kindly check my account details and refund me my extra deducted money.
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| [2025-06-04 15:01:25] |
| John - SC Support - Posts: 40422 |
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The Daily P/L calculation comes from the Order Fills for the trade. That information comes from your trading service, in your case this is CQG. Therefore, you would need to get with your broker and find out why you were filled at 8 points instead of 3. This is, in no way, a Sierra Chart issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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