Login Page - Create Account

Support Board


Date/Time: Sun, 15 Jun 2025 16:04:15 +0000



Invoice details

View Count: 205

[2025-06-02 09:29:10]
User352446 - Posts: 1
Hello, we are a german company using Sierra Chart. Therefore we are subject to german invoice requirements. One absolute mandatory requirement is that the Supplier's full name and address is shown on the invoice. Unfortunately this is not the case with the invoices you provide. A second point is the Description on your invoice which is quite vague which is problematic. It would be quite helpful if the actual description of the services is included. We would need Supplier's full name and address on the invoice at least. Can you provide this please?

Thank you
[2025-06-02 21:45:33]
Sierra_Chart Engineering - Posts: 19918
We will work on this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account