Support Board
Date/Time: Sun, 15 Jun 2025 16:09:52 +0000
I have a question about payment
View Count: 222
| [2025-06-01 12:27:20] |
| User914996 - Posts: 7 |
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I have a question about payment. I'm trying to install package 11 in my personal account. unfortunately, the settings are being reset. I return to the original window with a selection of packages and services. What am I doing wrong?
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| [2025-06-01 15:42:31] |
| Sierra_Chart Engineering - Posts: 19918 |
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We will set this up for you. Do you want to pay for one month, three months, six months or 12 months? For now we set it up for one month. Your account is active at this time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-06-01 15:43:05
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| [2025-06-01 16:27:40] |
| User914996 - Posts: 7 |
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for now it's needed for one month, but why doesn't it work right away?
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| [2025-06-01 16:34:20] |
| User914996 - Posts: 7 |
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I have a question - when should I pay?
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| [2025-06-01 19:45:19] |
| Sierra_Chart Engineering - Posts: 19918 |
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You should make a payment anytime now. Do this here: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit&Amount=46 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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