Support Board
Date/Time: Sat, 12 Jul 2025 02:37:18 +0000
the remote build does not work, please help
View Count: 245
| [2025-05-22 15:24:42] |
| User398707 - Posts: 2 |
|
Hello, I just tried to Build Custom Studies and get the following build output: -- Starting remote build of Custom Studies Source files: test20191024(all28).cpp. 64-bit -- 23:21:07 Allow time for the server to compile the files and build the DLL. Server: https://build.sierrachart.com JSON parse error: The document is empty. -- End of Build -- 23:21:29 And the message log is: 2025-05-22 23:21:08.094 | HTTPS connection ID:1 to build.sierrachart.com:443 for request ID:1 (3) | Creating socket. Using TLS 1.2. 2025-05-22 23:21:08.094 | HTTPS connection ID:1 to build.sierrachart.com:443 for request ID:1 (3) | New receive buffer size: 0 2025-05-22 23:21:08.094 | HTTPS connection ID:1 to build.sierrachart.com:443 for request ID:1 (3) | Connecting to IP: 67.214.125.8. 2025-05-22 23:21:29.135 | HTTPS connection ID:1 to build.sierrachart.com:443 for request ID:1 (3) | Connect event error. Windows error code 10060: 由于连接方在一段时间后没有正确答复或连接的主机没有反应，连接尝试失败。 * 2025-05-22 23:21:29.230 | HTTPS connection ID:1 to build.sierrachart.com:443 for request ID:1 (3) | CloseSocket call. 2025-05-22 23:21:29.230 | HTTPS connection ID:1 to build.sierrachart.com:443 for request ID:1 (3) | Closed. Can you help solve it? Thanks. |
| [2025-05-22 16:20:15] |
| John - SC Support - Posts: 40857 |
|
We are aware of an issue with at least one of the remote build servers. Please try again, as the system will cycle through the different available servers. You should be able to get a completed build with one or two extra tries.
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