Support Board
Date/Time: Tue, 01 Jul 2025 15:07:48 +0000
Strange errors using Trading Evaluator - Delayed
View Count: 260
| [2025-05-12 23:25:21] |
| User846910 - Posts: 13 |
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I got these errors today using the Trading Evaluator. Except for NIY, the other symbols (YM, ZB) seems to have resolved their problem automatically. I can now enter orders for both YM and ZB but not for NIY. Any idea why this is happening? 2025-05-11 17:39:56.437 | Trading Evaluator - Delayed (Order reject). Info: Trade Order Error - Symbol not found in margin data. Margin requirement not known for symbol. Margin calculation <= 0. Invalid. Internal Order ID: 40213. Service Order ID: 9281574. Symbol: NIYM25. Account: Simulation * 2025-05-12 01:35:42.958 | Trading Evaluator - Delayed (Order reject). Info: Trade Order Error - Symbol not found in margin data. Margin requirement not known for symbol. Margin calculation <= 0. Invalid. Internal Order ID: 40222. Service Order ID: 9281820. Symbol: NIYM25. Account: Simulation * 2025-05-12 01:35:43.041 | Trading Evaluator - Delayed (Order reject). Info: Trade Order Error - Symbol not found in margin data. Margin requirement not known for symbol. Margin calculation <= 0. Invalid. Internal Order ID: 40223. Service Order ID: 9281821. Symbol: NIYM25. Account: Simulation * 2025-05-12 04:32:38.661 | Trading Evaluator - Delayed (Order reject). Info: Trade Order Error - LastTradingDateForSymbol is not known. Need to resubmit order. Internal Order ID: 40260. Service Order ID: 9282762. Symbol: YMM25. Account: Simulation * 2025-05-12 04:32:38.743 | Trading Evaluator - Delayed (Order reject). Info: Trade Order Error - LastTradingDateForSymbol is not known. Need to resubmit order. Internal Order ID: 40261. Service Order ID: 9282763. Symbol: YMM25. Account: Simulation * 2025-05-12 07:27:02.713 | Trading Evaluator - Delayed (Order reject). Info: Trade Order Error - LastTradingDateForSymbol is not known. Need to resubmit order. Internal Order ID: 40272. Service Order ID: 9283610. Symbol: ZBM25. Account: Simulation * 2025-05-12 07:27:02.801 | Trading Evaluator - Delayed (Order reject). Info: Trade Order Error - LastTradingDateForSymbol is not known. Need to resubmit order. Internal Order ID: 40273. Service Order ID: 9283611. Symbol: ZBM25. Account: Simulation * 2025-05-12 09:37:12.125 | TradeActivity files query time: 1.602746 seconds. Entries: 0. Current queries: 2 2025-05-12 09:37:14.245 | TradeActivity files query time: 2.119350 seconds. Entries: 324430. Current queries: 1 2025-05-12 09:37:35.668 | TradeActivity files query time: 0.877179 seconds. Entries: 324430. Current queries: 1 2025-05-12 12:17:41.058 | Trading Evaluator - Delayed (Order reject). Info: Trade Order Error - Symbol not found in margin data. Margin requirement not known for symbol. Margin calculation <= 0. Invalid. Internal Order ID: 40330. Service Order ID: 9285463. Symbol: NIYM25. Account: Simulation * 2025-05-12 12:17:41.129 | Trading Evaluator - Delayed (Order reject). Info: Trade Order Error - Symbol not found in margin data. Margin requirement not known for symbol. Margin calculation <= 0. Invalid. Internal Order ID: 40331. Service Order ID: 9285464. Symbol: NIYM25. Account: Simulation * |
| [2025-05-13 12:49:55] |
| John - SC Support - Posts: 40684 |
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With regards to the "Trade Order Error - LastTradingDateForSymbol is not known", refer to the following. It applies to the Trading Evaluator as well: Sierra Chart Teton Futures Order Routing: Rejected Order (Last Trading Date Not Known) With regards to the margins for NIY, we see the symbol is in the Trading Evaluator, but the margins are not being calculated. We will need to look into this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-05-13 21:36:21] |
| User846910 - Posts: 13 |
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If it helps, it worked last week. So probably whatever changes were made over the weekend caused it to not calculate a >0 margin.
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| [2025-05-14 14:17:12] |
| Sierra_Chart Engineering - Posts: 20033 |
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NIY is a Japanese Yen denominated futures contract, and margin in another currency as compared to the currency of the account, is not currently supported. Refer to: https://www.cmegroup.com/trading/equity-index/files/nikkei-225-futures-and-options-fc.pdf Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-14 14:17:59
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