Login Page - Create Account

Home >> Support Board

Support Board

Date/Time: Thu, 06 Nov 2025 03:57:46 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
-
Title Last Post Replies Views
Chart will not connect to data feed.
User14953 		2022-08-17 11:50:47
Sierra_Chart Engineering LPN LP 		2 502
no data received
User946492 		2022-08-17 11:48:36
Sierra_Chart Engineering LPN LP 		1 453
Data Glitch On NQTV During Halts?
PolandSpringer 		2022-08-17 10:56:20
Sierra_Chart Engineering LPN LP 		2 592
[Locked] - New Teton Order Routing Service for CME, CBOT, NYMEX, COMEX, FairX, upcoming EUREX
Sierra Chart Engineering 		2022-08-17 10:46:10
Sierra_Chart Engineering LPN LP 		21 19790
[Locked] - Now Released: Upcoming CME Direct Routing
Sierra Chart Engineering 		2022-08-17 10:45:30
Sierra_Chart Engineering LPN LP 		61 49420
Chart not updating on computer not in use
eaglefutures 		2022-08-17 07:55:54
Sierra_Chart Engineering LPN LP 		1 480
Order allocation issue with Rithmi and IronBeam
User486567 		2022-08-16 21:19:47
User486567 LPN LP 		2 718
ONH and ONL
User707307 		2022-08-16 21:11:27
John - SC Support LPN LP 		3 842
multiple disconnections (still)
User299107 		2022-08-16 20:00:38
John - SC Support LPN LP 		1 457
displaying opening of different markets/different session starts
Steve Leon 		2022-08-16 19:45:37
John - SC Support LPN LP 		3 526
Download failed Historical Data only with Sierra Chart data fee
User278435 		2022-08-16 19:43:45
John - SC Support LPN LP 		1 1079
commission and fees
Ulie 		2022-08-16 19:40:05
John - SC Support LPN LP 		1 1536
Using Multiple Drawing Tool Configurations
Thaddeus Fulmer 		2022-08-16 19:32:01
User459170 LPN LP 		2 538
add time frame
User411320 		2022-08-16 19:10:35
User459170 LPN LP 		1 680
PL being calculated in reverse
User459170 		2022-08-16 19:04:21
User459170 LPN LP 		4 567
Sierrachart setup
Wilfred Okungbowa 		2022-08-16 18:34:58
John - SC Support LPN LP 		1 454
I have two exchanges on my account by mistake
Ragy 		2022-08-16 18:32:59
John - SC Support LPN LP 		1 457
tape and footprint chart are not compatible
the white rabbit 		2022-08-16 18:30:32
John - SC Support LPN LP 		1 513
I want to put one of the CBs as a separate window on my second monitor
zxmmmmmm 		2022-08-16 17:43:23
John - SC Support LPN LP 		1 478
Only receiving delayed data while connected to teton CME order routing
chicory 		2022-08-16 17:41:05
John - SC Support LPN LP 		1 548
additional orders also close
User986567 		2022-08-16 17:11:35
John - SC Support LPN LP 		1 469
CFD
User732740 		2022-08-16 16:15:11
User732740 LPN LP 		2 566
Slower Sierra chart after latest updates
User75949 		2022-08-16 15:22:23
User75949 LPN LP 		2 626
Stop loss
User575910 		2022-08-16 14:49:23
User575910 LPN LP 		2 478
data delayed
User243752 		2022-08-16 14:31:49
John - SC Support LPN LP 		3 625
How to - Good till Date time
VolTrader73 		2022-08-16 14:26:49
John - SC Support LPN LP 		3 610
Change from package 3 with CQG to package 10 with Tetron
User870897 		2022-08-16 14:06:15
Sierra_Chart Engineering LPN LP 		3 584
I need to change from package 5 to package 10, DO i get a refund from the package 5?
koalaa 		2022-08-16 12:57:51
Sierra_Chart Engineering LPN LP 		1 563
Symbol alert right-click option missing when pointer/cross over drawing tool
JanS 		2022-08-16 12:56:38
Sierra_Chart Engineering LPN LP 		3 1307
[User Discussion] - Vwap drawing settings help
Jaydtrade 		2022-08-16 12:29:05
Jaydtrade LPN LP 		2 619
Symbols SPX500 & US30 not working
User445808 		2022-08-16 10:44:10
User445808 LPN LP 		4 562
Trader id in MBO data
User785723 		2022-08-16 07:28:03
Sierra_Chart Engineering LPN LP 		1 535
Sierra Chart Data feed is not working
User729177 		2022-08-16 04:04:10
Sierra_Chart Engineering LPN LP 		1 500
Purchased the CME data. Still Delayed
linnasusanto 		2022-08-16 04:03:21
Sierra_Chart Engineering LPN LP 		1 510
Spread error
User933209 		2022-08-16 04:02:19
Sierra_Chart Engineering LPN LP 		5 593
Study/Price Overlay does not reference earlier data from Daily OHLC study HL Avg line
FrankUser 		2022-08-16 03:59:10
Sierra_Chart Engineering LPN LP 		9 739
Remote Buffer Delay Question
User247273 		2022-08-16 02:07:40
Sierra_Chart Engineering LPN LP 		3 1145