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Support Board

Date/Time: Sun, 08 Feb 2026 00:52:56 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Charts are exactly 10 minutes slow from set and synchronized time on computer and Clock
User826383 		2023-12-11 14:49:19
John - SC Support LPN LP 		3 840
costly changes
Shlomi.B 		2023-12-11 14:44:10
John - SC Support LPN LP 		2 382
Cannot connect to data feed
User457113 		2023-12-11 14:39:20
John - SC Support LPN LP 		4 528
[Programming Help] - Statistics of a study
Federico Roveda 		2023-12-11 10:48:38
Federico Roveda LPN LP 		1 450
[Programming Help] - Using ACSIL functions outside of a chart
MarketWrench 		2023-12-11 01:38:06
Sierra_Chart Engineering LPN LP 		1 489
Missing data for hours on Friday Data
User740271 		2023-12-10 23:44:48
Sierra_Chart Engineering LPN LP 		1 973
Not connect for my Interactive Brokers Account
User121846 		2023-12-10 22:24:31
Sierra_Chart Engineering LPN LP 		1 918
Payment Method
johngcorbett 		2023-12-10 07:43:17
Sierra_Chart Engineering LPN LP 		1 510
Unable to place any trades
sifsalih 		2023-12-10 07:41:50
Sierra_Chart Engineering LPN LP 		1 416
Horizontal Ray and Extending Rectangle Tool Issue
ANDREW CALDERWOOD 		2023-12-09 22:48:19
ANDREW CALDERWOOD LPN LP 		2 468
Displaying Scale Range while scrolling chart
User62936 		2023-12-09 20:57:59
User62936 LPN LP 		5 619
DTC Protocol: Negative HighPriceDuringPosition
User5044343 		2023-12-09 20:40:13
Sierra_Chart Engineering LPN LP 		1 366
stocks broker and using sierra just for charting
Shlomi.B 		2023-12-09 19:36:54
Sierra_Chart Engineering LPN LP 		2 961
Price level at a specific time
aseef 		2023-12-09 04:33:21
aseef LPN LP 		2 485
[Locked] - Sierra Chart Website Was Never Down
Sierra_Chart Engineering 		2023-12-09 03:07:48
Sierra_Chart Engineering LPN LP 		0 783
Tool Value Window
User417302 		2023-12-08 21:40:15
John - SC Support LPN LP 		1 468
Linking Drawings from another Chartbook
B.Douglas 		2023-12-08 21:35:00
John - SC Support LPN LP 		3 2032
Sell one contract & Buy another contract
User303857 		2023-12-08 21:31:41
John - SC Support LPN LP 		3 425
Intraday data not downloading since yesterday, connected to Teton with AMP
Kdogg 		2023-12-08 21:25:33
John - SC Support LPN LP 		3 456
Sierra v2393 no Longer Supported?
User150671 		2023-12-08 19:34:00
User150671 LPN LP 		3 444
Color Bar Based on Alert Condition Text with Background overlay to Region 1
eminimom 		2023-12-08 19:26:21
John - SC Support LPN LP 		1 495
Is there a way to copy toolbar layout from one installation of SC to another?
AmberNinja 		2023-12-08 19:18:45
John - SC Support LPN LP 		1 441
Shifting chart on candle close
dev2r 		2023-12-08 19:15:56
John - SC Support LPN LP 		1 869
Teton order routing / market data feed not working properly since yesterday
Eighteen_0_Six 		2023-12-08 16:52:45
Eighteen_0_Six LPN LP 		5 520
SC Data - All services (Not enabled on package)
kevin Musango 		2023-12-08 15:51:22
John - SC Support LPN LP 		1 407
Bid Pulling/Stacking
fish4trout 		2023-12-08 15:43:54
John - SC Support LPN LP 		1 1268
Adding to, or changing, the colors in the #1 - #8 Color Palette
User92573 		2023-12-08 15:40:21
John - SC Support LPN LP 		2 1157
2 target trade continues after getting stopped out
User142451 		2023-12-08 15:39:31
Sierra_Chart Engineering LPN LP 		2 367
Delayed data Issue
aseef 		2023-12-08 15:38:51
John - SC Support LPN LP 		3 461
Stop loss didn't take at break even
RamRally 		2023-12-08 15:35:14
Sierra_Chart Engineering LPN LP 		1 407
Trade Orders Window
Profile Trader 		2023-12-08 15:35:10
John - SC Support LPN LP 		1 675
Alert Manager Disable 'Always on Top' feature?
User14953 		2023-12-08 15:28:44
John - SC Support LPN LP 		3 490
No longer getting updates on chart after switching plan to base advanced
User349850 		2023-12-08 15:19:23
User349850 LPN LP 		4 417
Daily Loss Limit met
Ju17 		2023-12-08 15:02:00
Sierra_Chart Engineering LPN LP 		9 1110
[User Discussion] - bid trade / ask trade clarification
User181801 		2023-12-08 13:49:35
User181801 LPN LP 		0 553
Swing High and Low Simple Alerts
StephenL 		2023-12-08 09:50:46
StephenL LPN LP 		2 848
Highlight Number bars calculated value according to bar
iamLL 		2023-12-08 09:22:16
iamLL LPN LP 		2 917
Denali historical data
User634406 		2023-12-08 08:08:28
Sierra_Chart Engineering LPN LP 		3 2686