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Support Board

Date/Time: Thu, 01 Oct 2026 16:59:33 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Volume Profile bidvolume askvolume coloring with highlighting value area
Cesium 		2024-07-29 16:29:28
John - SC Support LPN LP 		3 561
No data - but subscribed
JuliusK 		2024-07-29 15:54:00
JuliusK LPN LP 		2 461
Data connects on intraday chartbook open
User23815 		2024-07-29 15:15:21
John - SC Support LPN LP 		2 526
Delete Third Party Studies & Files Downloaded on Startup
seandunaway 		2024-07-29 14:55:18
John - SC Support LPN LP 		6 1418
Sierra-Denaly -RHitmics broker (demo)-The Trading PIT
riservat99 		2024-07-29 14:50:11
John - SC Support LPN LP 		4 1454
[User Discussion] - Vbp, how can I change diagonal ask volume - bid volume text color
Flowdity 		2024-07-29 14:39:14
John - SC Support LPN LP 		1 575
Same-day calculations
pjk0225 		2024-07-29 14:34:31
John - SC Support LPN LP 		1 526
Problems with Trade Account
nicktrader 		2024-07-29 14:34:08
nicktrader LPN LP 		4 490
Unable to load data
User987069 		2024-07-29 14:30:46
John - SC Support LPN LP 		5 551
Same Chart but looks different
User131975 		2024-07-29 14:25:03
Sierra_Chart Engineering LPN LP 		3 1445
Rejected: Please Re-complete: Client did not agree with Term & Conditions What I did wrong
User724898 		2024-07-29 14:04:02
SC Support LPN LP 		1 518
MESM24-CME fails symbol translate switching between IB [Trading] > SC Data
Mike456039 		2024-07-29 13:39:08
Sierra_Chart Engineering LPN LP 		8 920
I canceled my rithmic apex accounts and now my realtime data for my charts has stopped
User596629 		2024-07-29 12:53:30
Sierra_Chart Engineering LPN LP 		1 530
[User Discussion] - Graphical Issue With Bar Draw Style Never Fixed
esMike 		2024-07-29 05:08:20
esMike LPN LP 		2 705
Free trial denali
User150156 		2024-07-29 02:48:52
Sierra_Chart Engineering LPN LP 		1 597
No data
User161560 		2024-07-28 22:05:13
User161560 LPN LP 		2 721
[Locked] - New CBOE Global Indexes Now Available as of June 1, 2024
Sierra_Chart Engineering 		2024-07-28 21:52:47
Sierra_Chart Engineering LPN LP 		6 10627
Is it possible to add Seperator lines to the Chartbook names at the bottom?
User145772 		2024-07-28 19:40:05
Sierra_Chart Engineering LPN LP 		1 462
BTC USD data feed
User831007 		2024-07-28 16:55:28
Sierra_Chart Engineering LPN LP 		1 1272
Sierra Chart Crashes when Chat Window is Enabled and we Close Application
rahul 		2024-07-28 15:30:05
Sierra_Chart Engineering LPN LP 		7 626
Font Size and Font Adjustment Changes
Trading Gone Bad 		2024-07-28 15:23:57
Trading Gone Bad LPN LP 		2 653
Depth of Market Data Feeds
Claffey Capital 		2024-07-28 14:26:47
Sierra_Chart Engineering LPN LP 		4 1278
Enquiry
User527324 		2024-07-28 14:14:50
Sierra_Chart Engineering LPN LP 		7 594
[User Discussion] - Question regarding downloading of ES/MES market data history
User852579 		2024-07-28 14:13:34
Sierra_Chart Engineering LPN LP 		19 1206
Server Side User Profit/Loss Management Settings Partially Functioning (Stage 5/Advantage)
User100912 		2024-07-28 14:11:07
Sierra_Chart Engineering LPN LP 		11 733
TICK-NYSE more than 30 days of history
ppoignot 		2024-07-28 00:11:21
Sierra_Chart Engineering LPN LP 		1 625
Bug report
xORDERBOOKx 		2024-07-27 16:12:21
Sierra_Chart Engineering LPN LP 		1 538
sc.IsSwingLow not working in Replay Backtest
User725043 		2024-07-27 07:50:04
User431178 LPN LP 		5 729
Possible to overlay zig-zag line onto lower timeframe chart?
User68474 		2024-07-26 23:37:37
User68474 LPN LP 		2 534
Orders Not Being Sent
Gradient 		2024-07-26 22:18:44
Gradient LPN LP 		2 693
US equities stock options data
UserAR 		2024-07-26 21:31:41
Sierra_Chart Engineering LPN LP 		1 997
ACSIL BackTesting Functions
User553714 		2024-07-26 20:55:04
barucho LPN LP 		8 3315
Help with creating automated trading system
rwilliams1 		2024-07-26 20:41:22
rwilliams1 LPN LP 		6 3860
CHART FREEZE
paolopens 		2024-07-26 19:37:02
John - SC Support LPN LP 		1 620
Some order fills are not being displayed on the chart
emmanuel 		2024-07-26 19:22:36
John - SC Support LPN LP 		3 955
[User Discussion] - Trade Account Monitor always empty (using IBRK Trading account)
Antiriad 		2024-07-26 18:55:21
John - SC Support LPN LP 		1 1375
Continous Futures Contract Charts
BigBagel 		2024-07-26 18:34:43
John - SC Support LPN LP 		4 910
Order fills inaccurately showing both sides?
miho 		2024-07-26 18:28:41
John - SC Support LPN LP 		1 480