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Support Board

Date/Time: Wed, 07 Oct 2026 17:23:47 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Cancel all orders when flat
c_currency 		2025-03-18 17:04:32
John - SC Support LPN LP 		1 714
MAGS Symbol
Poblano Trading Capital 		2025-03-18 15:46:23
Sierra_Chart Engineering LPN LP 		3 546
Timestamps in exported file don't match the chart time
User634406 		2025-03-18 15:39:49
John - SC Support LPN LP 		4 652
Own button
Tin43 		2025-03-18 15:34:05
John - SC Support LPN LP 		1 436
Move Sierra Charts application and data
User598429 		2025-03-18 15:29:53
Sierra_Chart Engineering LPN LP 		2 464
Scroll Bar for Control Bars?
User92573 		2025-03-18 15:29:48
John - SC Support LPN LP 		3 453
DRAWINGS DISAPPERED
User574289 		2025-03-18 15:27:40
Sierra_Chart Engineering LPN LP 		2 403
Where to activate ASX futures for the Denali feed
User428958 		2025-03-18 15:18:31
John - SC Support LPN LP 		1 552
Volume by Price Calculation method
ameetmedi 		2025-03-18 15:04:49
ameetmedi LPN LP 		7 1670
Sierra Trading DOM keystrokes compatible with Iron Beam
User495462 		2025-03-18 14:34:41
John - SC Support LPN LP 		37 1866
Trade is not closed.
User368919 		2025-03-18 14:28:44
John - SC Support LPN LP 		1 390
URGENT - No charts when selecting current contract - Rithmic APEX
User92573 		2025-03-18 14:25:50
John - SC Support LPN LP 		3 474
Contract roll over
User958370 		2025-03-18 14:21:18
John - SC Support LPN LP 		1 418
Download of market depth data for a specific time range
User981449 		2025-03-18 14:19:48
John - SC Support LPN LP 		1 453
premarket data
User546647 		2025-03-18 14:19:00
John - SC Support LPN LP 		1 589
Teton Routing service, Transaction fees
Alexander 		2025-03-18 07:28:32
Sierra_Chart Engineering LPN LP 		1 1366
volume at parice threshold alert v2
sahandprs 		2025-03-17 23:38:32
John - SC Support LPN LP 		1 412
Footprint data suddenly not loading/missing prints
User216354 		2025-03-17 23:34:44
John - SC Support LPN LP 		1 439
[Programming Help] - [ACSIL] How select Path only like Set(get)PathAndFileName?
TedMar 		2025-03-17 22:54:17
User351137 LPN LP 		14 1035
Backtesting/replay keeps pausing
User490328 		2025-03-17 21:36:01
John - SC Support LPN LP 		1 669
Control bar customisation
SafSaf 		2025-03-17 21:08:27
John - SC Support LPN LP 		3 645
How to see the full book?
eddiep 		2025-03-17 21:00:16
eddiep LPN LP 		2 589
horizontal lines in es 05 and 0 levels
Gtrader510 		2025-03-17 20:59:43
John - SC Support LPN LP 		1 420
time and sales
more 		2025-03-17 20:57:16
Sierra_Chart Engineering LPN LP 		7 551
[User Discussion] - Getting Order OPEN/ClOSE Status in ACSIL.
kam2001 		2025-03-17 20:50:42
kam2001 LPN LP 		1 918
Set Trade Window Limit Price to Track Value Of a Study
NeoCore 		2025-03-17 20:25:23
John - SC Support LPN LP 		3 419
dleyed data charts
User580305 		2025-03-17 20:20:59
John - SC Support LPN LP 		1 400
account help
User857257 		2025-03-17 20:06:56
John - SC Support LPN LP 		1 396
Issue Connecting Rithmic Account to Sierra Chart
User956739 		2025-03-17 20:02:55
John - SC Support LPN LP 		2 719
Data Discrepancy
socaltrader 		2025-03-17 20:02:27
socaltrader LPN LP 		3 423
[Programming Help] - DRAWINGS DISAPOEARED
User574289 		2025-03-17 19:57:57
John - SC Support LPN LP 		2 406
Packages which I need for what I want to do
User622646 		2025-03-17 19:56:45
John - SC Support LPN LP 		1 556
Time Sessions / Global Time
Tin43 		2025-03-17 19:39:13
ameetmedi LPN LP 		34 3962
Tool Configs
nicktrader 		2025-03-17 19:21:36
John - SC Support LPN LP 		3 466
Cannot access NASDAQ TotalView US Stock Data for
User228605 		2025-03-17 19:03:37
SC Support LPN LP 		7 1753
Is there a way to lock myself out of the Sierra Chart platform completely for x minutes?
xORDERBOOKx 		2025-03-17 18:13:36
User142966 LPN LP 		12 2191
Enter Processing Step in Seconds in case of Calculate at Every Tick/Trade Replay mode
User993113 		2025-03-17 17:17:43
John - SC Support LPN LP 		9 4171