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Date/Time: Fri, 19 Apr 2024 15:25:37 +0000



SC $TICK data problem

View Count: 1588

[2013-05-09 13:47:47]
RLTrader - Posts: 8
SC $TICK data is not updating in real time. It has been stuck at +981 since US market open today.
[2013-05-09 14:06:56]
Sierra Chart Engineering - Posts: 104368
Do you notice an issue now?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-05-09 14:25:33]
RLTrader - Posts: 8
Yes, the data is still not updating real-time. I can however perform the "Edit/Download Data - Intraday Chart" function and receive the backfill data up to the current time. But no realtime data follows from that point.
[2013-05-09 14:49:25]
Sierra Chart Engineering - Posts: 104368
This is now resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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