Support Board
Date/Time: Thu, 25 Apr 2024 15:49:18 +0000
Error loading chart into Infinity AT
View Count: 1360
[2014-07-28 16:07:14] |
infpz - Posts: 826 |
Is this a 3rd party chartbook? The symbols are not valid. Right click > Chart Settings and change the symbol to ESU4, then hit Apply and OK. If you are still having issues please email me directly: pz@infinityfutures.com and we'll get you squared away.
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[2014-07-28 16:11:20] |
infpz - Posts: 826 |
Click on the chart and type /ESU4 and push enter.
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[2014-07-28 16:15:14] |
Sierra Chart Engineering - Posts: 104368 |
ESU4-CME is not a valid TransAct symbol. You need to change the symbols of the charts to ESU4 Here are the instructions to do that: https://www.sierrachart.com/index.php?page=doc/doc_SwitchingSymbols.html#ChangingChartSymbol Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-07-28 16:15:53
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[2014-07-28 16:16:08] |
infpz - Posts: 826 |
please email me: pz@infinityfutures.com
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