Home >> Support Board

Support Board

Date/Time: Thu, 18 Apr 2024 05:24:58 +0000

How to Post a Message for Support

MBO Data on new system

View Count: 254

[2023-01-27 15:01:08] #1 [Go To First Post]
User987069 - Posts: 37
Good morning, I have recently built a new trading computer and im having trouble displaying the MBO data on my DOM. I have referred to all documents regarding setting up the MBO, I've done everything prompted to do but I'm still missing the issue. I have also read through relevant discussion boards regarding my issue and I'm still not having any luck. I am having this issue with the Micro E-mini S&P. Below I have attached my message log using the ''How to Post your Message Log'' document for guidance. Software version: 2466 64-bit \| 2023-01-27 09:52:38.858 Primary Thread ID: 13596 \| 2023-01-27 09:52:38.858 Usage end date: 2023-02-28 \| 2023-01-27 09:52:38.858 Enabled for: Advanced Features 2. \| 2023-01-27 09:52:38.858 Enabled for: Sierra Chart Historical Data Service. \| 2023-01-27 09:52:38.858 Enabled for: Denali Real-Time Exchange Data Feed. \| 2023-01-27 09:52:38.858 Enabled for: Delayed Denali Exchange Data Feed. \| 2023-01-27 09:52:38.858 Enabled for exchange2: CME (Trading Account Required) \| 2023-01-27 09:52:38.858 Enabled for exchange2: CBOT (Trading Account Required) \| 2023-01-27 09:52:38.858 Enabled for exchange2: COMEX (Trading Account Required) \| 2023-01-27 09:52:38.858 Enabled for exchange2: NYMEX (Trading Account Required) \| 2023-01-27 09:52:38.858 Enabled for exchange2: fairx_exchange.data \| 2023-01-27 09:52:38.858 Allow Support for Sierra Chart Data Feeds is enabled. \| 2023-01-27 09:52:38.858 Current selected Data/Trading service: CQG WebAPI \| 2023-01-27 09:52:38.858 Custom symbol settings values: enabled \| 2023-01-27 09:52:38.858 Chart Update Interval: 500 \| 2023-01-27 09:52:38.858 Intraday Data Storage Time Unit: 0 \| 2023-01-27 09:52:38.858 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2023-01-27 09:52:38.858 2023-01-27 14:52:38 Local computer time in UTC \| 2023-01-27 09:52:38.858 2023-01-27 09:52:38 Local computer time in SC Time Zone \| 2023-01-27 09:52:38.858 2023-01-27 13:12:40 Server time in UTC \| 2023-01-27 09:52:38.858 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2023-01-27 09:52:38.858 Program path: C:\SierraChart\ \| 2023-01-27 09:52:38.858 Data Files path: C:\SierraChart\Data\ \| 2023-01-27 09:52:38.858 OS Version Number: 10.0 \| 2023-01-27 09:52:38.858 Locale Setting: C \| 2023-01-27 09:52:38.858 DLLs: UserContributedStudies_64.dll \| 2023-01-27 09:52:38.858 Allowed protected custom studies: \| 2023-01-27 09:52:38.858 Crash reporter started: true \| 2023-01-27 09:52:38.858 File >> Disconnect selected. \| 2023-01-27 09:52:58.763 CQG WebAPI \| Sending Web API Logoff message. \| 2023-01-27 09:52:58.765 CQG WebSocket socket (1) \| CloseSocket call. \| 2023-01-27 09:52:58.765 CQG WebSocket \| WebSocket closed. \| 2023-01-27 09:52:58.765 CQG WebAPI \| WebSocket closed. \| 2023-01-27 09:52:58.765 CQG WebSocket socket (1) \| Write in progress. Shutdown being delayed. PendingSize=0 \| 2023-01-27 09:52:58.765 SC Data - All Services \| Waiting for socket receive thread to end \| 2023-01-27 09:52:58.765 DTC Client socket (2) \| CloseSocket call. \| 2023-01-27 09:52:58.765 SC Data - All Services \| Disconnected from the server. \| 2023-01-27 09:52:58.765 CQG WebAPI \| Disconnected. \| 2023-01-27 09:52:58.765 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2023-01-27 09:52:58.765 CQG WebSocket socket (1) \| Write has completed. Shutdown being performed. \| 2023-01-27 09:52:58.826 CQG WebSocket socket (1) \| Shutdown started. Waiting for graceful close. \| 2023-01-27 09:52:58.826 CQG WebAPI \| Connecting to server api.cqg.com \| 2023-01-27 09:53:01.030 CQG WebSocket \| Connecting to WebSocket server api.cqg.com:443 \| 2023-01-27 09:53:01.030 CQG WebSocket socket (5) \| Creating socket. Using TLS 1.2. \| 2023-01-27 09:53:01.030 CQG WebSocket socket (5) \| New receive buffer size: 5242880 \| 2023-01-27 09:53:01.030 CQG WebSocket socket (5) \| Connecting to IP: 208.48.16.17. \| 2023-01-27 09:53:01.030 CQG WebSocket \| Opening WebSocket. \| 2023-01-27 09:53:01.089 CQG WebSocket \| Sending WebSocket handshake. \| 2023-01-27 09:53:01.089 CQG WebSocket \| Server header \| HTTP/1.1 101 Switching Protocols \| 2023-01-27 09:53:01.296 CQG WebSocket \| Server header \| Connection: upgrade \| 2023-01-27 09:53:01.296 CQG WebSocket \| Server header \| Sec-WebSocket-Accept: 5EmRUn77XWh0CTVhwGmnV8KHUjI= \| 2023-01-27 09:53:01.296 CQG WebSocket \| Server header \| Server: WebSocket++/0.7.0 \| 2023-01-27 09:53:01.296 CQG WebSocket \| Server header \| Upgrade: websocket \| 2023-01-27 09:53:01.296 CQG WebSocket \| Server header \| \| 2023-01-27 09:53:01.296 CQG WebSocket \| Web socket state is now open. \| 2023-01-27 09:53:01.296 CQG WebAPI \| WebSocket connected. \| 2023-01-27 09:53:01.296 CQG WebAPI \| Sending market data logon message. \| 2023-01-27 09:53:01.296 CQG WebAPI \| Base Time: 2023-01-08T01:49:14. 2023-01-08 01:49:14 \| 2023-01-27 09:53:01.412 CQG WebAPI \| Logon successful. Session Token = AcyCtEURexPwKWyV9qEQsJwlAjO5YG7XqQhZyp/7JSk3ZpqwPaEC0v8PMhoCapJ07hJjP/GrKSG \| 2023-01-27 09:53:01.412 CQG WebAPI \| Connected to server complete. \| 2023-01-27 09:53:01.412 Triggering next historical data download in queue. \| 2023-01-27 09:53:01.412 Triggering next historical data download in queue. \| 2023-01-27 09:53:01.412 Triggering next historical data download in queue. \| 2023-01-27 09:53:01.412 Triggering next historical data download in queue. \| 2023-01-27 09:53:01.412 Updated verified funded futures trading account ending date to: 2023-02-26 14:53:01 \| 2023-01-27 09:53:01.412 CQG WebAPI \| Sending Trade Accounts request message. \| 2023-01-27 09:53:01.414 No download requests in the queue to start downloads for. \| 2023-01-27 09:53:01.414 No download requests in the queue to start downloads for. \| 2023-01-27 09:53:01.414 No download requests in the queue to start downloads for. \| 2023-01-27 09:53:01.414 No download requests in the queue to start downloads for. \| 2023-01-27 09:53:01.414 CQG WebAPI \| Brokerage name: AMP3. Account Name: 161226 \| 2023-01-27 09:53:01.525 Updated verified funded futures trading account ending date to: 2023-02-26 14:53:01 \| 2023-01-27 09:53:01.525 CQG WebAPI \| Sending collateral subscribe request. \| 2023-01-27 09:53:01.525 CQG WebAPI \| Sending positions subscribe request. RequestID: 890903 \| 2023-01-27 09:53:01.655 CQG WebAPI \| Sending orders subscribe request. RequestID: 890904 \| 2023-01-27 09:53:01.655 Mapping F.US.MESH23 to MESH23. Service code: cme \| 2023-01-27 09:53:01.811 Using symbol data fast lookup vector \| 2023-01-27 09:53:01.811 SC Data - All Services \| Starting real-time market data updates for: F.US.MESH23 (MESH23). ID: 1 Service code: cme \| 2023-01-27 09:53:01.811 SC Data - All Services \| Connecting to the server ds28-2.sierracharts.com. Port 10048 \| 2023-01-27 09:53:01.811 CQG WebAPI \| Sending symbol resolution request for F.US.MESH23. ID: 890905 \| 2023-01-27 09:53:01.811 SC Data - All Services \| Requesting security definition data for: F.US.MESH23 (MESH23). ID: 1 \| 2023-01-27 09:53:01.811 Added historical Intraday data request for F.US.MESH23 to the queue. \| 2023-01-27 09:53:01.812 Intraday data recording state for symbol F.US.MESH23 is set to download 'Pending'. \| 2023-01-27 09:53:01.812 Triggering next historical data download in queue. \| 2023-01-27 09:53:01.812 Delaying start of download for F.US.MESH23. \| 2023-01-27 09:53:01.814 DTC Client socket (6) \| Creating socket. \| 2023-01-27 09:53:01.845 DTC Client socket (6) \| New receive buffer size: 5242880 \| 2023-01-27 09:53:01.845 DTC Client socket (6) \| Connecting to IP: 142.215.18.148. \| 2023-01-27 09:53:01.845 Requesting market depth updates for: F.US.MESH23 if supported. \| 2023-01-27 09:53:01.859 Separate subscription for market depth updates not supported. F.US.MESH23 \| 2023-01-27 09:53:01.859 CQG WebAPI \| Received symbol resolution report for symbol F.US.MESH23. Search Symbol: F.US.MESH23. Request ID: 890905. Contract ID: 1. \| 2023-01-27 09:53:01.880 SC Data - All Services \| Network connection to server complete. \| 2023-01-27 09:53:01.901 SC Data - All Services \| Starting socket receive thread. \| 2023-01-27 09:53:01.901 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2023-01-27 09:53:01.901 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2023-01-27 09:53:01.993 SC Data - All Services \| Sending logon request message. \| 2023-01-27 09:53:01.993 SC Data - All Services \| Received logon response. \| 2023-01-27 09:53:02.814 SC Data - All Services \| Server Name: SC Realtime Server. \| 2023-01-27 09:53:02.814 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2023-01-27 09:53:02.814 SC Data - All Services \| Successfully connected. \| 2023-01-27 09:53:02.814 SC Data - All Services \| Trading is not supported. \| 2023-01-27 09:53:02.814 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.MESH23 -> MESH23. Market Depth data restarted. \| 2023-01-27 09:53:02.814 SC Data - All Services \| Clearing market depth for F.US.MESH23 \| 2023-01-27 09:53:02.943 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\F.US.MESH23.2023-01-27.depth \| 2023-01-27 09:53:02.943 SC Data - All Services \| Received security definition for symbol F.US.MESH23 \| 2023-01-27 09:53:02.943 HD Request # 5 \| Downloading Intraday chart data for F.US.MESH23 to the file F.US.MESH23.scid. Service: cme \| 2023-01-27 09:53:07.240 HD Request # 5 \| Download start date-time: 2023-01-27 09:52:58.000000. File last date-time: 2023-01-27 09:52:58.738000 \| 2023-01-27 09:53:07.240 HD Request # 5 \| Using server: ds28.sierracharts.com port 10150 \| 2023-01-27 09:53:07.240 Socket (7) \| Creating socket. \| 2023-01-27 09:53:07.240 Socket (7) \| New receive buffer size: 5242880 \| 2023-01-27 09:53:07.240 Socket (7) \| Connecting to IP: 142.215.18.147. \| 2023-01-27 09:53:07.240 HD Request # 5 \| Setting DTC encoding to Binary VLS \| 2023-01-27 09:53:07.358 HD Request # 5 \| Sending historical data logon request message. \| 2023-01-27 09:53:07.358 HD Request # 5 \| Requesting Intraday data. Start date-time: 2023-01-27 09:52:58. Record interval: 0. Symbol: MESH23 \| 2023-01-27 09:53:07.957 HD Request # 5 \| Decompressing data. \| 2023-01-27 09:53:08.010 HD Request # 5 \| Receiving Intraday data for F.US.MESH23 starting at 2023-01-27 09:52:58.022000 \| 2023-01-27 09:53:08.010 Socket (7) \| CloseSocket call. \| 2023-01-27 09:53:08.010 Socket (7) \| Shutdown started. Waiting for graceful close. \| 2023-01-27 09:53:08.011 Historical data download thread signaled to stop. \| 2023-01-27 09:53:08.011 HD Request # 5 \| Timestamp of first Intraday data file record written: 2023-01-27 09:52:58.778000. \| 2023-01-27 09:53:08.011 HD Request # 5 \| Received 268 Intraday data records from 2023-01-27 09:52:58.022000 to 2023-01-27 09:53:04.952000 (6.9 seconds) and wrote 182 records for F.US.MESH23 \| 2023-01-27 09:53:08.011 HD Request # 5 \| Add time&sales data \| Remembered last file record date-time: 2023-01-27 14:53:04.952000 \| 2023-01-27 09:53:08.014 Added 52 Time and Sales records to Intraday data file for F.US.MESH23 after download. \| 2023-01-27 09:53:08.014 HD Request # 5 \| Completion time: 1s. \| 2023-01-27 09:53:08.014 HD Request # 5 \| Intraday data download complete for F.US.MESH23. Unique request ID: 5 \| 2023-01-27 09:53:08.014 Removing historical data download ID 5. \| 2023-01-27 09:53:08.014 Real-time Intraday chart data file updates started for F.US.MESH23 \| 2023-01-27 09:53:08.014 Intraday chart data file opened for F.US.MESH23 \| 2023-01-27 09:53:08.014 HD Request # 5 \| Enabling Intraday chart updating for symbol. \| 2023-01-27 09:53:08.014 Triggering next historical data download in queue. \| 2023-01-27 09:53:08.014 No download requests in the queue to start downloads for. \| 2023-01-27 09:53:08.014 Socket (7) \| Socket gracefully closed by remote side. \| 2023-01-27 09:53:08.081 Socket (7) \| Closed. \| 2023-01-27 09:53:08.081 Opened cached Intraday file: C:\SierraChart\Data\F.US.MESH23.scid. Thread ID: 17672 \| 2023-01-27 09:53:10.584 CQG WebSocket socket (3) \| Timed out waiting for shutdown. Performing an immediate socket close. \| 2023-01-27 09:54:05.854 CQG WebSocket socket (3) \| Closed. \| 2023-01-27 09:54:05.854 DTC Client socket (4) \| Timed out waiting for shutdown. Performing an immediate socket close. \| 2023-01-27 09:54:05.854 DTC Client socket (4) \| Closed. \| 2023-01-27 09:54:05.854 CQG WebSocket socket (3) \| Deleting network socket now after delay. \| 2023-01-27 09:54:35.858 DTC Client socket (4) \| Deleting network socket now after delay. \| 2023-01-27 09:54:35.858 CQG WebSocket socket (1) \| Timed out waiting for shutdown. Performing an immediate socket close. \| 2023-01-27 09:55:05.870 CQG WebSocket socket (1) \| Closed. \| 2023-01-27 09:55:05.870 DTC Client socket (2) \| Timed out waiting for shutdown. Performing an immediate socket close. \| 2023-01-27 09:55:05.870 DTC Client socket (2) \| Closed. \| 2023-01-27 09:55:05.870 CQG WebSocket socket (1) \| Deleting network socket now after delay. \| 2023-01-27 09:55:35.883 DTC Client socket (2) \| Deleting network socket now after delay. \| 2023-01-27 09:55:35.883 File >> Disconnect selected. \| 2023-01-27 09:59:56.903 CQG WebAPI \| Sending Web API Logoff message. \| 2023-01-27 09:59:56.905 CQG WebSocket socket (5) \| CloseSocket call. \| 2023-01-27 09:59:56.905 CQG WebSocket \| WebSocket closed. \| 2023-01-27 09:59:56.905 CQG WebAPI \| WebSocket closed. \| 2023-01-27 09:59:56.905 CQG WebSocket socket (5) \| Write in progress. Shutdown being delayed. PendingSize=0 \| 2023-01-27 09:59:56.905 SC Data - All Services \| Waiting for socket receive thread to end \| 2023-01-27 09:59:56.905 DTC Client socket (6) \| CloseSocket call. \| 2023-01-27 09:59:56.905 DTC Client socket (6) \| Shutdown started. Waiting for graceful close. \| 2023-01-27 09:59:56.905 SC Data - All Services \| Disconnected from the server. \| 2023-01-27 09:59:56.905 CQG WebAPI \| Disconnected. \| 2023-01-27 09:59:56.905 CQG WebSocket socket (5) \| Write has completed. Shutdown being performed. \| 2023-01-27 09:59:56.969 CQG WebSocket socket (5) \| Shutdown started. Waiting for graceful close. \| 2023-01-27 09:59:56.969 CQG WebAPI \| Connecting to server api.cqg.com \| 2023-01-27 09:59:59.123 CQG WebSocket \| Connecting to WebSocket server api.cqg.com:443 \| 2023-01-27 09:59:59.123 CQG WebSocket socket (1) \| Creating socket. Using TLS 1.2. \| 2023-01-27 09:59:59.232 CQG WebSocket socket (1) \| New receive buffer size: 5242880 \| 2023-01-27 09:59:59.232 CQG WebSocket socket (1) \| Connecting to IP: 208.48.16.17. \| 2023-01-27 09:59:59.232 CQG WebSocket \| Opening WebSocket. \| 2023-01-27 09:59:59.287 CQG WebSocket \| Sending WebSocket handshake. \| 2023-01-27 09:59:59.287 CQG WebSocket \| Server header \| HTTP/1.1 101 Switching Protocols \| 2023-01-27 09:59:59.473 CQG WebSocket \| Server header \| Connection: upgrade \| 2023-01-27 09:59:59.473 CQG WebSocket \| Server header \| Sec-WebSocket-Accept: lHA58o5tTqbR5Rt//3DsgTfUUMg= \| 2023-01-27 09:59:59.473 CQG WebSocket \| Server header \| Server: WebSocket++/0.7.0 \| 2023-01-27 09:59:59.473 CQG WebSocket \| Server header \| Upgrade: websocket \| 2023-01-27 09:59:59.473 CQG WebSocket \| Server header \| \| 2023-01-27 09:59:59.473 CQG WebSocket \| Web socket state is now open. \| 2023-01-27 09:59:59.473 CQG WebAPI \| WebSocket connected. \| 2023-01-27 09:59:59.473 CQG WebAPI \| Sending market data logon message. \| 2023-01-27 09:59:59.473 CQG WebAPI \| Base Time: 2023-01-08T01:49:14. 2023-01-08 01:49:14 \| 2023-01-27 09:59:59.568 CQG WebAPI \| Logon successful. Session Token = PrF7Y78xVXm1dvqFOiRPXXqM4+gSJClMHSfBfPoeGIcWQuoRigAfFtKUqEKM9iN+cX/tdd6Hd5Y \| 2023-01-27 09:59:59.568 CQG WebAPI \| Connected to server complete. \| 2023-01-27 09:59:59.568 Triggering next historical data download in queue. \| 2023-01-27 09:59:59.568 Triggering next historical data download in queue. \| 2023-01-27 09:59:59.568 Triggering next historical data download in queue. \| 2023-01-27 09:59:59.568 Triggering next historical data download in queue. \| 2023-01-27 09:59:59.568 Updated verified funded futures trading account ending date to: 2023-02-26 14:59:59 \| 2023-01-27 09:59:59.568 CQG WebAPI \| Sending Trade Accounts request message. \| 2023-01-27 09:59:59.570 No download requests in the queue to start downloads for. \| 2023-01-27 09:59:59.570 No download requests in the queue to start downloads for. \| 2023-01-27 09:59:59.570 No download requests in the queue to start downloads for. \| 2023-01-27 09:59:59.570 No download requests in the queue to start downloads for. \| 2023-01-27 09:59:59.570 CQG WebAPI \| Brokerage name: AMP3. Account Name: 161226 \| 2023-01-27 09:59:59.678 Updated verified funded futures trading account ending date to: 2023-02-26 14:59:59 \| 2023-01-27 09:59:59.678 CQG WebAPI \| Sending collateral subscribe request. \| 2023-01-27 09:59:59.678 CQG WebAPI \| Sending positions subscribe request. RequestID: 890908 \| 2023-01-27 09:59:59.840 CQG WebAPI \| Sending orders subscribe request. RequestID: 890909 \| 2023-01-27 09:59:59.840 Mapping F.US.MESH23 to MESH23. Service code: cme \| 2023-01-27 10:00:00.012 Using symbol data fast lookup vector \| 2023-01-27 10:00:00.012 SC Data - All Services \| Starting real-time market data updates for: F.US.MESH23 (MESH23). ID: 1 Service code: cme \| 2023-01-27 10:00:00.012 SC Data - All Services \| Connecting to the server ds26.sierracharts.com. Port 443 \| 2023-01-27 10:00:00.012 CQG WebAPI \| Sending symbol resolution request for F.US.MESH23. ID: 890910 \| 2023-01-27 10:00:00.012 SC Data - All Services \| Requesting security definition data for: F.US.MESH23 (MESH23). ID: 1 \| 2023-01-27 10:00:00.012 Added historical Intraday data request for F.US.MESH23 to the queue. \| 2023-01-27 10:00:00.012 Intraday data recording state for symbol F.US.MESH23 is set to download 'Pending'. \| 2023-01-27 10:00:00.012 Triggering next historical data download in queue. \| 2023-01-27 10:00:00.012 DTC Client socket (2) \| Creating socket. \| 2023-01-27 10:00:00.013 DTC Client socket (2) \| New receive buffer size: 5242880 \| 2023-01-27 10:00:00.013 DTC Client socket (2) \| Connecting to IP: 142.215.17.188. \| 2023-01-27 10:00:00.013 Delaying start of download for F.US.MESH23. \| 2023-01-27 10:00:00.015 Requesting market depth updates for: F.US.MESH23 if supported. \| 2023-01-27 10:00:00.058 Separate subscription for market depth updates not supported. F.US.MESH23 \| 2023-01-27 10:00:00.058 SC Data - All Services \| Network connection to server complete. \| 2023-01-27 10:00:00.081 SC Data - All Services \| Starting socket receive thread. \| 2023-01-27 10:00:00.081 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2023-01-27 10:00:00.081 CQG WebAPI \| Received symbol resolution report for symbol F.US.MESH23. Search Symbol: F.US.MESH23. Request ID: 890910. Contract ID: 1. \| 2023-01-27 10:00:00.081 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2023-01-27 10:00:00.143 SC Data - All Services \| Sending logon request message. \| 2023-01-27 10:00:00.143 SC Data - All Services \| Received logon response. \| 2023-01-27 10:00:00.986 SC Data - All Services \| Server Name: SC Realtime Server. \| 2023-01-27 10:00:00.986 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2023-01-27 10:00:00.986 SC Data - All Services \| Successfully connected. \| 2023-01-27 10:00:00.986 SC Data - All Services \| Trading is not supported. \| 2023-01-27 10:00:00.986 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.MESH23 -> MESH23. Market Depth data restarted. \| 2023-01-27 10:00:00.986 SC Data - All Services \| Clearing market depth for F.US.MESH23 \| 2023-01-27 10:00:01.142 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\F.US.MESH23.2023-01-27.depth \| 2023-01-27 10:00:01.143 SC Data - All Services \| Received security definition for symbol F.US.MESH23 \| 2023-01-27 10:00:01.144 HD Request # 6 \| Downloading Intraday chart data for F.US.MESH23 to the file F.US.MESH23.scid. Service: cme \| 2023-01-27 10:00:06.152 HD Request # 6 \| Download start date-time: 2023-01-27 09:59:56.000000. File last date-time: 2023-01-27 09:59:56.857000 \| 2023-01-27 10:00:06.152 HD Request # 6 \| Using server: ds23.sierracharts.com port 10149 \| 2023-01-27 10:00:06.152 Socket (3) \| Creating socket. \| 2023-01-27 10:00:06.152 Socket (3) \| New receive buffer size: 5242880 \| 2023-01-27 10:00:06.152 Socket (3) \| Connecting to IP: 142.215.17.190. \| 2023-01-27 10:00:06.152 HD Request # 6 \| Setting DTC encoding to Binary VLS \| 2023-01-27 10:00:06.282 HD Request # 6 \| Sending historical data logon request message. \| 2023-01-27 10:00:06.282 HD Request # 6 \| Requesting Intraday data. Start date-time: 2023-01-27 09:59:56. Record interval: 0. Symbol: MESH23 \| 2023-01-27 10:00:06.888 HD Request # 6 \| Decompressing data. \| 2023-01-27 10:00:06.950 HD Request # 6 \| Receiving Intraday data for F.US.MESH23 starting at 2023-01-27 09:59:56.064000 \| 2023-01-27 10:00:06.953 Socket (3) \| CloseSocket call. \| 2023-01-27 10:00:06.954 Socket (3) \| Shutdown started. Waiting for graceful close. \| 2023-01-27 10:00:06.954 Historical data download thread signaled to stop. \| 2023-01-27 10:00:06.954 HD Request # 6 \| Timestamp of first Intraday data file record written: 2023-01-27 09:59:57.050000. \| 2023-01-27 10:00:06.954 HD Request # 6 \| Received 866 Intraday data records from 2023-01-27 09:59:56.064000 to 2023-01-27 10:00:04.116000 (8.1 seconds) and wrote 852 records for F.US.MESH23 \| 2023-01-27 10:00:06.954 HD Request # 6 \| Add time&sales data \| Remembered last file record date-time: 2023-01-27 15:00:04.116000 \| 2023-01-27 10:00:06.958 Added 102 Time and Sales records to Intraday data file for F.US.MESH23 after download. \| 2023-01-27 10:00:06.958 HD Request # 6 \| Completion time: 0s. \| 2023-01-27 10:00:06.958 HD Request # 6 \| Intraday data download complete for F.US.MESH23. Unique request ID: 6 \| 2023-01-27 10:00:06.958 Removing historical data download ID 6. \| 2023-01-27 10:00:06.958 Real-time Intraday chart data file updates started for F.US.MESH23 \| 2023-01-27 10:00:06.958 Intraday chart data file opened for F.US.MESH23 \| 2023-01-27 10:00:06.958 HD Request # 6 \| Enabling Intraday chart updating for symbol. \| 2023-01-27 10:00:06.958 Triggering next historical data download in queue. \| 2023-01-27 10:00:06.958 No download requests in the queue to start downloads for. \| 2023-01-27 10:00:06.958 Socket (3) \| Socket gracefully closed by remote side. \| 2023-01-27 10:00:07.015 Socket (3) \| Closed. \| 2023-01-27 10:00:07.015 Opened cached Intraday file: C:\SierraChart\Data\F.US.MESH23.scid. Thread ID: 17672 \| 2023-01-27 10:00:08.914

[2023-01-27 19:00:12] #2 [Go To First Post]
John - SC Support - Posts: 30927
If you have not already gone through it, then go through the instructions at the following link to ensure you have everything setup for the MBO data: Market By Order Data: Step-by-Step Instructions Also make sure that your Symbol Settings do not have a very large value for the Minimum Market by Order Quantity set for the symbol. Right now, we would recommend setting this to the Default, which should be 0. If you change the symbol settings, then select File >> Disconnect followed by File >> Connect to Data Feed to get the system to recognize the updates. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: