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Date/Time: Sat, 20 Apr 2024 00:51:34 +0000



I can't activate U.S. Equities (NYSE, NASDAQ, AMEX)

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[2023-01-21 18:19:40]
User82995 - Posts: 15
I want activate U.S. Equities (NYSE, NASDAQ, AMEX) $10.50 for Non-Professionals. I've activated the Real Time data connection, I've signed the two Market Data Agreements with BarChart, but when I go to activate the U.s equities, the results of the action are:

Activated 'U.S. Equities (NYSE, NASDAQ, AMEX)' on account #1 on the Barchart system.
Failed to activate the 'U.S. Equities (NYSE, NASDAQ, AMEX)' exchange.
Failed to Update the DB.

Please confirm if I've already activated de data feed for Monday, Or I have to do something else.

Thanks
[2023-01-22 09:04:55]
Sierra_Chart Engineering - Posts: 14016
Yes we do see this error. We are looking into the cause.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-01-23 04:35:48]
Sierra_Chart Engineering - Posts: 14016
The US Equities exchange has now been activated for your account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-01-23 04:35:53

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