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Date/Time: Fri, 29 Mar 2024 09:49:19 +0000



Denali / Micro Yield 30,10,5,2/ Limited Data

View Count: 383

[2023-01-20 09:33:33]
User871209 - Posts: 78
Morning,

I have opened:
Micro 30 Year Yield
Micro 10 Year Yield
Micro 5 Year Yield
Micro 2 Year Yield

But I am only able to get very limited data (1 to 3 weekly candles) on a chart, is it because they are new products and they don't have more data?

If so is there a way to see more data perhaps using the normal symbol (which symbols would these be) that is not micro?

Please let me know,

Thank you,
[2023-01-20 11:47:21]
Sierra_Chart Engineering - Posts: 13625
Most likely you are not using the correct symbol.

Provide an image of the chart or Trade DOM for just one of these charts, by following these instructions:
https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-01-20 13:03:54]
User871209 - Posts: 78
Hello,

Here is the requested picture of the chart:

https://www.sierrachart.com/image.php?Image=1674215970234.png

Symbol (F.US.Z10YF23)
[2023-01-20 15:42:25]
John - SC Support - Posts: 30444
You have the correct symbol, so that is not the issue.

We need to see your Message Log by following these instructions:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-01-20 16:00:41]
User871209 - Posts: 78
Ok, so cleared the log and opened the chart that has an issue which is F.US.Z10YF23

Here is the Data Log below:

Software version: 2439 64-bit | 2023-01-20 10:55:09.881
Primary Thread ID: 18208 | 2023-01-20 10:55:09.881
Usage end date: 2023-02-20 | 2023-01-20 10:55:09.881
Enabled for: Sierra Chart Historical Data Service. | 2023-01-20 10:55:09.881
Enabled for: Denali Real-Time Exchange Data Feed. | 2023-01-20 10:55:09.881
Enabled for: Delayed Denali Exchange Data Feed. | 2023-01-20 10:55:09.881
Enabled for exchange2: CME | 2023-01-20 10:55:09.881
Enabled for exchange2: CBOT | 2023-01-20 10:55:09.881
Enabled for exchange2: COMEX | 2023-01-20 10:55:09.881
Enabled for exchange2: NYMEX | 2023-01-20 10:55:09.881
Enabled for exchange2: fairx_exchange.data | 2023-01-20 10:55:09.881
Allow Support for Sierra Chart Data Feeds is enabled. | 2023-01-20 10:55:09.881
Current selected Data/Trading service: CQG WebAPI | 2023-01-20 10:55:09.881
Custom symbol settings values: enabled | 2023-01-20 10:55:09.881
Chart Update Interval: 100 | 2023-01-20 10:55:09.881
Intraday Data Storage Time Unit: 0 | 2023-01-20 10:55:09.881
Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-01-20 10:55:09.881
2023-01-20 15:55:09 Local computer time in UTC | 2023-01-20 10:55:09.881
2023-01-20 10:55:09 Local computer time in SC Time Zone | 2023-01-20 10:55:09.881
2023-01-20 07:47:12 Server time in UTC | 2023-01-20 10:55:09.881
Local computer UTC time and Server UTC time difference: 2 seconds. | 2023-01-20 10:55:09.881
Program path: C:\SierraChart\ | 2023-01-20 10:55:09.881
Data Files path: C:\SierraChart\Data\ | 2023-01-20 10:55:09.881
OS Version Number: 10.0 | 2023-01-20 10:55:09.882
Locale Setting: C | 2023-01-20 10:55:09.882
DLLs: sst_FreeBundle_2273_64.dll, sst_FreeBundle_64.dll, UserContributedStudies_64.dll, zyp DOM.dll, zyp DOM_64.dll, Zyp Free by Zyp_64.dll, Zyp OrderFlow by Zdislav_64.dll, zyp sierra free (2020)_64.dll, zyp sierra free 2.dll, zyp sierra free 2_64.dll, zyp sierra free 2_M3.dll, zyp sierra free 2_M3_64.dll, zyp sierra free 2_SM.dll, zyp sierra free 2_SM_64.dll, zyp sierra free.dll, zyp sierra free_64.dll, Zyp Trade_Your_Plan_64.dll, zyp_download_1.dll, zyp_download_1_64.dll, zyp_download_2.dll, zyp_download_2_64.dll | 2023-01-20 10:55:09.886
Allowed protected custom studies: SST_FreeBundle, zyp_app, zyp_download_4, zyp_download_free, zyp_download_free_2, zyp_download_OF, zyp_download_PA, zyp_download_TS, zyp_mod_1, zyp_pack1, zyp_pack2, zyp_pack3, zyp_pack6, zyp_pack7, zyp_pack_vip | 2023-01-20 10:55:09.886
Crash reporter started: true | 2023-01-20 10:55:09.886

F.US.Z10YF23 60 Min #9 | Reloading chart. | 2023-01-20 10:56:55.939
F.US.Z10YF23 Daily #10 | Reloading chart. | 2023-01-20 10:57:02.400
F.US.Z10YF23[M] Weekly #10 | Reloading chart. | 2023-01-20 10:57:31.117
File >> Disconnect selected. | 2023-01-20 10:58:52.982
CQG WebAPI | Sending Web API Logoff message. | 2023-01-20 10:58:53.008
CQG WebSocket socket (1) | CloseSocket call. | 2023-01-20 10:58:53.008
CQG WebSocket socket (1) | Max send buffers used during socket life: 3 | 2023-01-20 10:58:53.008
CQG WebSocket socket (1) | Max send buffer size during socket life: 337 | 2023-01-20 10:58:53.008
CQG WebSocket | WebSocket closed. | 2023-01-20 10:58:53.008
CQG WebAPI | WebSocket closed. | 2023-01-20 10:58:53.008
SC Data - All Services | Waiting for socket receive thread to end | 2023-01-20 10:58:53.013
CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2023-01-20 10:58:53.014
DTC Client socket (3) | CloseSocket call. | 2023-01-20 10:58:53.015
DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2023-01-20 10:58:53.015
SC Data - All Services | Disconnected from the server. | 2023-01-20 10:58:53.016
SC DTC Data with Market Depth | Waiting for socket receive thread to end | 2023-01-20 10:58:53.017
DTC Client socket (4) | CloseSocket call. | 2023-01-20 10:58:53.017
DTC Client socket (4) | Shutdown started. Waiting for graceful close. | 2023-01-20 10:58:53.017
SC DTC Data with Market Depth | Disconnected from the server. | 2023-01-20 10:58:53.017
CQG WebAPI | Disconnected. | 2023-01-20 10:58:53.017
CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2023-01-20 10:58:53.053
CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2023-01-20 10:58:53.054

CQG WebAPI | Connecting to server api.cqg.com | 2023-01-20 10:59:01.238
CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2023-01-20 10:59:01.238
CQG WebSocket socket (2) | Creating socket. Using TLS 1.2. | 2023-01-20 10:59:01.529
CQG WebSocket socket (2) | New receive buffer size: 5242880 | 2023-01-20 10:59:01.530
CQG WebSocket socket (2) | Connecting to IP: 195.166.124.165. | 2023-01-20 10:59:01.530
CQG WebSocket | Opening WebSocket. | 2023-01-20 10:59:01.602
CQG WebSocket | Sending WebSocket handshake. | 2023-01-20 10:59:01.602
CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2023-01-20 10:59:01.736
CQG WebSocket | Server header | Connection: upgrade | 2023-01-20 10:59:01.736
CQG WebSocket | Server header | Sec-WebSocket-Accept: wVVq7fhKfqQU/4mnswc1HmgSSXI= | 2023-01-20 10:59:01.736
CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2023-01-20 10:59:01.736
CQG WebSocket | Server header | Upgrade: websocket | 2023-01-20 10:59:01.736
CQG WebSocket | Server header | | 2023-01-20 10:59:01.736
CQG WebSocket | Web socket state is now open. | 2023-01-20 10:59:01.736
CQG WebAPI | WebSocket connected. | 2023-01-20 10:59:01.736
CQG WebAPI | Sending market data logon message. | 2023-01-20 10:59:01.736
CQG WebAPI | Base Time: 2023-01-08T01:12:44. 2023-01-08 01:12:44 | 2023-01-20 10:59:02.088
CQG WebAPI | Logon successful. Session Token = S+ZqhMl7ozzOQLgjUsaatyEoFBhOMn2c16YHBbeUHzw8GsY+QJjOKxEB/g8M1FmxfKohMg8Ouyr | 2023-01-20 10:59:02.088
CQG WebAPI | Connected to server complete. | 2023-01-20 10:59:02.088
Triggering next historical data download in queue. | 2023-01-20 10:59:02.094
Triggering next historical data download in queue. | 2023-01-20 10:59:02.094
Triggering next historical data download in queue. | 2023-01-20 10:59:02.094
Triggering next historical data download in queue. | 2023-01-20 10:59:02.094
Subscribing to symbol for symbol alert. F.US.M6AU22 | 2023-01-20 10:59:02.094
Mapping F.US.M6AU22 to M6AU22. Service code: cme | 2023-01-20 10:59:02.094
Using symbol data fast lookup vector | 2023-01-20 10:59:02.094
SC Data - All Services | Starting real-time market data updates for: F.US.M6AU22 (M6AU22). ID: 1 Service code: cme | 2023-01-20 10:59:02.094
SC Data - All Services | Connecting to the server ds13.sierracharts.com. Port 10048 | 2023-01-20 10:59:02.094
CQG WebAPI | Sending symbol resolution request for F.US.M6AU22. ID: 764817 | 2023-01-20 10:59:02.094
SC Data - All Services | Requesting security definition data for: F.US.M6AU22 (M6AU22). ID: 1 | 2023-01-20 10:59:02.094
Subscribing to symbol for symbol alert. F.US.M6AU22 | 2023-01-20 10:59:02.094
Updated verified funded futures trading account ending date to: 2023-02-19 15:59:02 | 2023-01-20 10:59:02.094
Using Bid/Ask average for last trade price for VOLX | 2023-01-20 10:59:02.094
SC DTC Data with Market Depth | Starting real-time market data updates for: VOLX. ID: 2 Service code: fxcm | 2023-01-20 10:59:02.094
SC DTC Data with Market Depth | Connecting to the server ds4.sierracharts.com. Port 443 | 2023-01-20 10:59:02.094
SC DTC Data with Market Depth | Requesting security definition data for: VOLX. ID: 2 | 2023-01-20 10:59:02.094
Added historical Intraday data request for VOLX to the queue. | 2023-01-20 10:59:02.096
Intraday data recording state for symbol VOLX is set to download 'Pending'. | 2023-01-20 10:59:02.096
F.US.MESH23 [C][M] 240 Min #3 | Started historical data download for additional symbol VOLX. Download ID: 407 | 2023-01-20 10:59:02.096
CQG WebAPI | Sending Trade Accounts request message. | 2023-01-20 10:59:02.119
No download requests in the queue to start downloads for. | 2023-01-20 10:59:02.119
Delaying start of download for VOLX. | 2023-01-20 10:59:02.119
No download requests in the queue to start downloads for. | 2023-01-20 10:59:02.119
No download requests in the queue to start downloads for. | 2023-01-20 10:59:02.119
Mapping F.US.MESH23 to MESH23. Service code: cme | 2023-01-20 10:59:02.122
SC Data - All Services | Starting real-time market data updates for: F.US.MESH23 (MESH23). ID: 3 Service code: cme | 2023-01-20 10:59:02.122
CQG WebAPI | Sending symbol resolution request for F.US.MESH23. ID: 764819 | 2023-01-20 10:59:02.122
SC Data - All Services | Requesting security definition data for: F.US.MESH23 (MESH23). ID: 3 | 2023-01-20 10:59:02.122
Added historical Intraday data request for F.US.MESH23 to the queue. | 2023-01-20 10:59:02.122
Intraday data recording state for symbol F.US.MESH23 is set to download 'Pending'. | 2023-01-20 10:59:02.122
Triggering next historical data download in queue. | 2023-01-20 10:59:02.122
DTC Client socket (5) | Creating socket. | 2023-01-20 10:59:02.172
DTC Client socket (5) | New receive buffer size: 5242880 | 2023-01-20 10:59:02.172
DTC Client socket (5) | Connecting to IP: 162.251.232.244. | 2023-01-20 10:59:02.172
CQG WebAPI | Received symbol resolution report for symbol F.US.MESH23. Search Symbol: F.US.MESH23. Request ID: 764819. Contract ID: 1. | 2023-01-20 10:59:02.175
CQG WebAPI | Brokerage name: AMP. Account Name: 129605 | 2023-01-20 10:59:02.175
Updated verified funded futures trading account ending date to: 2023-02-19 15:59:02 | 2023-01-20 10:59:02.175
CQG WebAPI | Sending collateral subscribe request. | 2023-01-20 10:59:02.175
DTC Client socket (6) | Creating socket. | 2023-01-20 10:59:02.208
DTC Client socket (6) | New receive buffer size: 5242880 | 2023-01-20 10:59:02.208
DTC Client socket (6) | Connecting to IP: 142.215.18.102. | 2023-01-20 10:59:02.208
Mapping F.US.Z10YF23 to 10YF23. Service code: cbot | 2023-01-20 10:59:02.251
SC Data - All Services | Starting real-time market data updates for: F.US.Z10YF23 (10YF23). ID: 4 Service code: cbot | 2023-01-20 10:59:02.251
CQG WebAPI | Sending symbol resolution request for F.US.Z10YF23. ID: 764821 | 2023-01-20 10:59:02.251
SC Data - All Services | Requesting security definition data for: F.US.Z10YF23 (10YF23). ID: 4 | 2023-01-20 10:59:02.251
Added historical Intraday data request for F.US.Z10YF23 to the queue. | 2023-01-20 10:59:02.251
Intraday data recording state for symbol F.US.Z10YF23 is set to download 'Pending'. | 2023-01-20 10:59:02.251
Triggering next historical data download in queue. | 2023-01-20 10:59:02.251
Mapping F.US.M6AH23 to M6AH23. Service code: cme | 2023-01-20 10:59:02.254
SC Data - All Services | Starting real-time market data updates for: F.US.M6AH23 (M6AH23). ID: 5 Service code: cme | 2023-01-20 10:59:02.254
CQG WebAPI | Sending symbol resolution request for F.US.M6AH23. ID: 764822 | 2023-01-20 10:59:02.254
SC Data - All Services | Requesting security definition data for: F.US.M6AH23 (M6AH23). ID: 5 | 2023-01-20 10:59:02.254
Mapping F.US.Z5YYF23 to 5YYF23. Service code: cbot | 2023-01-20 10:59:02.255
SC Data - All Services | Starting real-time market data updates for: F.US.Z5YYF23 (5YYF23). ID: 6 Service code: cbot | 2023-01-20 10:59:02.255
CQG WebAPI | Sending symbol resolution request for F.US.Z5YYF23. ID: 764823 | 2023-01-20 10:59:02.255
SC Data - All Services | Requesting security definition data for: F.US.Z5YYF23 (5YYF23). ID: 6 | 2023-01-20 10:59:02.255
CQG WebAPI | Received symbol resolution report for symbol F.US.Z10YF23. Search Symbol: F.US.Z10YF23. Request ID: 764821. Contract ID: 2. | 2023-01-20 10:59:02.320
CQG WebAPI | Received symbol resolution report for symbol F.US.M6AH23. Search Symbol: F.US.M6AH23. Request ID: 764822. Contract ID: 3. | 2023-01-20 10:59:02.321
CQG WebAPI | Received symbol resolution report for symbol F.US.Z5YYF23. Search Symbol: F.US.Z5YYF23. Request ID: 764823. Contract ID: 4. | 2023-01-20 10:59:02.321
SC DTC Data with Market Depth | Network connection to server complete. | 2023-01-20 10:59:02.342
SC DTC Data with Market Depth | Starting socket receive thread. | 2023-01-20 10:59:02.342
SC DTC Data with Market Depth | Sending encoding request to server: Binary VLS. Compression: standard | 2023-01-20 10:59:02.342
SC Data - All Services | Network connection to server complete. | 2023-01-20 10:59:02.371
SC Data - All Services | Starting socket receive thread. | 2023-01-20 10:59:02.371
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2023-01-20 10:59:02.371
Mapping F.US.M6EH23 to M6EH23. Service code: cme | 2023-01-20 10:59:02.372
SC Data - All Services | Starting real-time market data updates for: F.US.M6EH23 (M6EH23). ID: 7 Service code: cme | 2023-01-20 10:59:02.372
CQG WebAPI | Sending symbol resolution request for F.US.M6EH23. ID: 764824 | 2023-01-20 10:59:02.372
SC Data - All Services | Requesting security definition data for: F.US.M6EH23 (M6EH23). ID: 7 | 2023-01-20 10:59:02.372
Mapping F.US.MGCG23 to MGCG23. Service code: comex | 2023-01-20 10:59:02.373
SC Data - All Services | Starting real-time market data updates for: F.US.MGCG23 (MGCG23). ID: 8 Service code: comex | 2023-01-20 10:59:02.373
CQG WebAPI | Sending symbol resolution request for F.US.MGCG23. ID: 764825 | 2023-01-20 10:59:02.373
SC Data - All Services | Requesting security definition data for: F.US.MGCG23 (MGCG23). ID: 8 | 2023-01-20 10:59:02.373
Mapping F.US.MNQH23 to MNQH23. Service code: cme | 2023-01-20 10:59:02.374
SC Data - All Services | Starting real-time market data updates for: F.US.MNQH23 (MNQH23). ID: 9 Service code: cme | 2023-01-20 10:59:02.374
CQG WebAPI | Sending symbol resolution request for F.US.MNQH23. ID: 764826 | 2023-01-20 10:59:02.374
SC Data - All Services | Requesting security definition data for: F.US.MNQH23 (MNQH23). ID: 9 | 2023-01-20 10:59:02.374
Mapping F.US.M6JH23 to M6JH23. Service code: cme | 2023-01-20 10:59:02.375
SC Data - All Services | Starting real-time market data updates for: F.US.M6JH23 (M6JH23). ID: 10 Service code: cme | 2023-01-20 10:59:02.375
CQG WebAPI | Sending symbol resolution request for F.US.M6JH23. ID: 764827 | 2023-01-20 10:59:02.375
SC Data - All Services | Requesting security definition data for: F.US.M6JH23 (M6JH23). ID: 10 | 2023-01-20 10:59:02.375
Mapping F.US.M2KH23 to M2KH23. Service code: cme | 2023-01-20 10:59:02.376
SC Data - All Services | Starting real-time market data updates for: F.US.M2KH23 (M2KH23). ID: 11 Service code: cme | 2023-01-20 10:59:02.376
CQG WebAPI | Sending symbol resolution request for F.US.M2KH23. ID: 764828 | 2023-01-20 10:59:02.376
SC Data - All Services | Requesting security definition data for: F.US.M2KH23 (M2KH23). ID: 11 | 2023-01-20 10:59:02.376
Mapping F.US.Z30YF23 to 30YF23. Service code: cbot | 2023-01-20 10:59:02.377
SC Data - All Services | Starting real-time market data updates for: F.US.Z30YF23 (30YF23). ID: 12 Service code: cbot | 2023-01-20 10:59:02.377
CQG WebAPI | Sending symbol resolution request for F.US.Z30YF23. ID: 764829 | 2023-01-20 10:59:02.377
SC Data - All Services | Requesting security definition data for: F.US.Z30YF23 (30YF23). ID: 12 | 2023-01-20 10:59:02.377
Mapping F.US.MYMH23 to MYMH23. Service code: cbot | 2023-01-20 10:59:02.379
SC Data - All Services | Starting real-time market data updates for: F.US.MYMH23 (MYMH23). ID: 13 Service code: cbot | 2023-01-20 10:59:02.379
CQG WebAPI | Sending symbol resolution request for F.US.MYMH23. ID: 764830 | 2023-01-20 10:59:02.379
SC Data - All Services | Requesting security definition data for: F.US.MYMH23 (MYMH23). ID: 13 | 2023-01-20 10:59:02.379
Mapping F.US.M6BH23 to M6BH23. Service code: cme | 2023-01-20 10:59:02.380
SC Data - All Services | Starting real-time market data updates for: F.US.M6BH23 (M6BH23). ID: 14 Service code: cme | 2023-01-20 10:59:02.380
CQG WebAPI | Sending symbol resolution request for F.US.M6BH23. ID: 764831 | 2023-01-20 10:59:02.380
SC Data - All Services | Requesting security definition data for: F.US.M6BH23 (M6BH23). ID: 14 | 2023-01-20 10:59:02.380
Mapping F.US.MBTF23 to MBTF23. Service code: cme | 2023-01-20 10:59:02.384
SC Data - All Services | Starting real-time market data updates for: F.US.MBTF23 (MBTF23). ID: 15 Service code: cme | 2023-01-20 10:59:02.384
CQG WebAPI | Sending symbol resolution request for F.US.MBTF23. ID: 764832 | 2023-01-20 10:59:02.384
SC Data - All Services | Requesting security definition data for: F.US.MBTF23 (MBTF23). ID: 15 | 2023-01-20 10:59:02.384
Mapping F.US.MCLEH23 to MCLH23. Service code: nymex | 2023-01-20 10:59:02.385
SC Data - All Services | Starting real-time market data updates for: F.US.MCLEH23 (MCLH23). ID: 16 Service code: nymex | 2023-01-20 10:59:02.385
CQG WebAPI | Sending symbol resolution request for F.US.MCLEH23. ID: 764833 | 2023-01-20 10:59:02.385
SC Data - All Services | Requesting security definition data for: F.US.MCLEH23 (MCLH23). ID: 16 | 2023-01-20 10:59:02.385
Mapping F.US.Z2YYF23 to 2YYF23. Service code: cbot | 2023-01-20 10:59:02.387
SC Data - All Services | Starting real-time market data updates for: F.US.Z2YYF23 (2YYF23). ID: 17 Service code: cbot | 2023-01-20 10:59:02.387
CQG WebAPI | Sending symbol resolution request for F.US.Z2YYF23. ID: 764834 | 2023-01-20 10:59:02.387
SC Data - All Services | Requesting security definition data for: F.US.Z2YYF23 (2YYF23). ID: 17 | 2023-01-20 10:59:02.387
Added historical Intraday data request for F.US.MNQH23 to the queue. | 2023-01-20 10:59:02.388
Intraday data recording state for symbol F.US.MNQH23 is set to download 'Pending'. | 2023-01-20 10:59:02.388
Triggering next historical data download in queue. | 2023-01-20 10:59:02.388
CQG WebAPI | Received symbol resolution report for symbol F.US.M6EH23. Search Symbol: F.US.M6EH23. Request ID: 764824. Contract ID: 5. | 2023-01-20 10:59:02.412
CQG WebAPI | Received symbol resolution report for symbol F.US.MGCG23. Search Symbol: F.US.MGCG23. Request ID: 764825. Contract ID: 6. | 2023-01-20 10:59:02.413
CQG WebAPI | Received symbol resolution report for symbol F.US.MNQH23. Search Symbol: F.US.MNQH23. Request ID: 764826. Contract ID: 7. | 2023-01-20 10:59:02.413
CQG WebAPI | Received message: Requested symbol was not found. (Internal message: Symbol resolution error for F.US.M6AU22: InvalidSymbol) | 2023-01-20 10:59:02.449
Symbol Error - F.US.M6AU22 is unknown, unavailable, or improperly formatted. Requested symbol was not found. (Internal message: Symbol resolution error for F.US.M6AU22: InvalidSymbol) | 2023-01-20 10:59:02.449
CQG WebAPI | Received symbol resolution report for symbol F.US.M6JH23. Search Symbol: F.US.M6JH23. Request ID: 764827. Contract ID: 8. | 2023-01-20 10:59:02.450
CQG WebAPI | Received symbol resolution report for symbol F.US.M2KH23. Search Symbol: F.US.M2KH23. Request ID: 764828. Contract ID: 9. | 2023-01-20 10:59:02.450
CQG WebAPI | Received symbol resolution report for symbol F.US.Z30YF23. Search Symbol: F.US.Z30YF23. Request ID: 764829. Contract ID: 10. | 2023-01-20 10:59:02.450
CQG WebAPI | Received symbol resolution report for symbol F.US.MYMH23. Search Symbol: F.US.MYMH23. Request ID: 764830. Contract ID: 11. | 2023-01-20 10:59:02.450
CQG WebAPI | Received symbol resolution report for symbol F.US.M6BH23. Search Symbol: F.US.M6BH23. Request ID: 764831. Contract ID: 12. | 2023-01-20 10:59:02.450
CQG WebAPI | Received symbol resolution report for symbol F.US.MBTF23. Search Symbol: F.US.MBTF23. Request ID: 764832. Contract ID: 13. | 2023-01-20 10:59:02.450
CQG WebAPI | Received symbol resolution report for symbol F.US.MCLEH23. Search Symbol: F.US.MCLEH23. Request ID: 764833. Contract ID: 14. | 2023-01-20 10:59:02.452
CQG WebAPI | Received symbol resolution report for symbol F.US.Z2YYF23. Search Symbol: F.US.Z2YYF23. Request ID: 764834. Contract ID: 15. | 2023-01-20 10:59:02.452
SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2023-01-20 10:59:02.537
SC DTC Data with Market Depth | Sending logon request message. | 2023-01-20 10:59:02.537
CQG WebAPI | Sending positions subscribe request. RequestID: 764835 | 2023-01-20 10:59:02.538
CQG WebAPI | Sending orders subscribe request. RequestID: 764836 | 2023-01-20 10:59:02.538
SC Data - All Services | Setting DTC encoding to Binary VLS | 2023-01-20 10:59:02.579
SC Data - All Services | Sending logon request message. | 2023-01-20 10:59:02.579
CQG WebAPI | Starting real-time market data updates for: FX FUTURES. ID: 18 | 2023-01-20 10:59:02.732
CQG WebAPI | Sending symbol resolution request for FX FUTURES. ID: 764837 | 2023-01-20 10:59:02.732
CQG WebAPI | Requesting security definition data for: FX FUTURES. ID: 18 | 2023-01-20 10:59:02.732
SC Data - All Services | Received logon response. | 2023-01-20 10:59:02.749
SC Data - All Services | Server Name: RealTime Server. | 2023-01-20 10:59:02.749
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2023-01-20 10:59:02.749
SC Data - All Services | Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. | 2023-01-20 10:59:02.749
SC Data - All Services | Waiting for socket receive thread to end | 2023-01-20 10:59:02.749
DTC Client socket (5) | CloseSocket call. | 2023-01-20 10:59:02.749
DTC Client socket (5) | Shutdown started. Waiting for graceful close. | 2023-01-20 10:59:02.749
SC Data - All Services | Disconnected from the server. | 2023-01-20 10:59:02.749
SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2023-01-20 10:59:02.749
DTC Client socket (5) | Socket gracefully closed by remote side. | 2023-01-20 10:59:02.917
DTC Client socket (5) | Closed. | 2023-01-20 10:59:02.917
CQG WebAPI | Received message: Requested symbol was not found. (Internal message: Symbol resolution error for FX FUTURES: InvalidSymbol) | 2023-01-20 10:59:03.034
Symbol Error - FX FUTURES is unknown, unavailable, or improperly formatted. Requested symbol was not found. (Internal message: Symbol resolution error for FX FUTURES: InvalidSymbol) | 2023-01-20 10:59:03.034
SC DTC Data with Market Depth | Received logon response. | 2023-01-20 10:59:03.317
SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2023-01-20 10:59:03.317
SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2023-01-20 10:59:03.317
SC DTC Data with Market Depth | Successfully connected. | 2023-01-20 10:59:03.317
SC DTC Data with Market Depth | Trading is not supported. | 2023-01-20 10:59:03.317
SC DTC Data with Market Depth | Restarting real-time data updates for symbol: VOLX | 2023-01-20 10:59:03.317
SC DTC Data with Market Depth | Received security definition for symbol VOLX | 2023-01-20 10:59:03.555
SC Data - All Services | Connecting to the server ds21.sierracharts.com. Port 10048 | 2023-01-20 10:59:04.815
DTC Client socket (5) | Creating socket. | 2023-01-20 10:59:04.843
DTC Client socket (5) | New receive buffer size: 5242880 | 2023-01-20 10:59:04.843
DTC Client socket (5) | Connecting to IP: 216.1.90.129. | 2023-01-20 10:59:04.843
SC Data - All Services | Network connection to server complete. | 2023-01-20 10:59:04.979
SC Data - All Services | Starting socket receive thread. | 2023-01-20 10:59:04.979
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2023-01-20 10:59:04.979
SC Data - All Services | Setting DTC encoding to Binary VLS | 2023-01-20 10:59:05.117
SC Data - All Services | Sending logon request message. | 2023-01-20 10:59:05.117
SC Data - All Services | Received logon response. | 2023-01-20 10:59:05.281
SC Data - All Services | Server Name: RealTime Server. | 2023-01-20 10:59:05.281
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2023-01-20 10:59:05.281
SC Data - All Services | Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. | 2023-01-20 10:59:05.281
SC Data - All Services | Waiting for socket receive thread to end | 2023-01-20 10:59:05.281
DTC Client socket (5) | CloseSocket call. | 2023-01-20 10:59:05.282
DTC Client socket (5) | Shutdown started. Waiting for graceful close. | 2023-01-20 10:59:05.282
SC Data - All Services | Disconnected from the server. | 2023-01-20 10:59:05.282
SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2023-01-20 10:59:05.282
DTC Client socket (5) | Socket gracefully closed by remote side. | 2023-01-20 10:59:05.405
DTC Client socket (5) | Closed. | 2023-01-20 10:59:05.405
SC Data - All Services | Connecting to the server ds26.sierracharts.com. Port 443 | 2023-01-20 10:59:07.453
DTC Client socket (5) | Creating socket. | 2023-01-20 10:59:07.481
DTC Client socket (5) | New receive buffer size: 5242880 | 2023-01-20 10:59:07.481
DTC Client socket (5) | Connecting to IP: 142.215.17.188. | 2023-01-20 10:59:07.481
SC Data - All Services | Network connection to server complete. | 2023-01-20 10:59:07.622
SC Data - All Services | Starting socket receive thread. | 2023-01-20 10:59:07.622
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2023-01-20 10:59:07.622
SC Data - All Services | Setting DTC encoding to Binary VLS | 2023-01-20 10:59:07.770
SC Data - All Services | Sending logon request message. | 2023-01-20 10:59:07.770
SC Data - All Services | Received logon response. | 2023-01-20 10:59:08.657
SC Data - All Services | Server Name: SC Realtime Server. | 2023-01-20 10:59:08.657
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2023-01-20 10:59:08.657
SC Data - All Services | Successfully connected. | 2023-01-20 10:59:08.657
SC Data - All Services | Trading is not supported. | 2023-01-20 10:59:08.657
SC Data - All Services | Restarting real-time data updates for symbol: F.US.M2KH23 -> M2KH23 | 2023-01-20 10:59:08.657
SC Data - All Services | Restarting real-time data updates for symbol: F.US.M6AH23 -> M6AH23 | 2023-01-20 10:59:08.657
SC Data - All Services | Restarting real-time data updates for symbol: F.US.M6AU22 -> M6AU22 | 2023-01-20 10:59:08.657
SC Data - All Services | Restarting real-time data updates for symbol: F.US.M6BH23 -> M6BH23 | 2023-01-20 10:59:08.657
SC Data - All Services | Restarting real-time data updates for symbol: F.US.M6EH23 -> M6EH23 | 2023-01-20 10:59:08.657
SC Data - All Services | Restarting real-time data updates for symbol: F.US.M6JH23 -> M6JH23 | 2023-01-20 10:59:08.657
SC Data - All Services | Restarting real-time data updates for symbol: F.US.MBTF23 -> MBTF23 | 2023-01-20 10:59:08.657
SC Data - All Services | Restarting real-time data updates for symbol: F.US.MCLEH23 -> MCLH23 | 2023-01-20 10:59:08.657
SC Data - All Services | Restarting real-time data updates for symbol: F.US.MESH23 -> MESH23 | 2023-01-20 10:59:08.657
SC Data - All Services | Restarting real-time data updates for symbol: F.US.MGCG23 -> MGCG23 | 2023-01-20 10:59:08.657
SC Data - All Services | Restarting real-time data updates for symbol: F.US.MNQH23 -> MNQH23 | 2023-01-20 10:59:08.657
SC Data - All Services | Restarting real-time data updates for symbol: F.US.MYMH23 -> MYMH23 | 2023-01-20 10:59:08.657
SC Data - All Services | Restarting real-time data updates for symbol: F.US.Z10YF23 -> 10YF23 | 2023-01-20 10:59:08.657
SC Data - All Services | Restarting real-time data updates for symbol: F.US.Z2YYF23 -> 2YYF23 | 2023-01-20 10:59:08.657
SC Data - All Services | Restarting real-time data updates for symbol: F.US.Z30YF23 -> 30YF23 | 2023-01-20 10:59:08.657
SC Data - All Services | Restarting real-time data updates for symbol: F.US.Z5YYF23 -> 5YYF23 | 2023-01-20 10:59:08.657
SC Data - All Services | Received security definition for symbol F.US.M2KH23 | 2023-01-20 10:59:08.866
SC Data - All Services | Received security definition for symbol F.US.M6AH23 | 2023-01-20 10:59:08.866
SC Data - All Services | Real-time data for symbol F.US.M6AU22 is currently unavailable. | 2023-01-20 10:59:08.866
SC Data - All Services | Received security definition for symbol F.US.M6AU22 | 2023-01-20 10:59:08.866
SC Data - All Services | Received security definition for symbol F.US.M6BH23 | 2023-01-20 10:59:08.866
SC Data - All Services | Received security definition for symbol F.US.M6EH23 | 2023-01-20 10:59:08.866
SC Data - All Services | Received security definition for symbol F.US.M6JH23 | 2023-01-20 10:59:08.866
SC Data - All Services | Received security definition for symbol F.US.MBTF23 | 2023-01-20 10:59:08.866
SC Data - All Services | Received security definition for symbol F.US.MCLEH23 | 2023-01-20 10:59:08.866
SC Data - All Services | Received security definition for symbol F.US.MESH23 | 2023-01-20 10:59:08.866
SC Data - All Services | Received security definition for symbol F.US.MGCG23 | 2023-01-20 10:59:08.866
SC Data - All Services | Received security definition for symbol F.US.MNQH23 | 2023-01-20 10:59:08.866
SC Data - All Services | Received security definition for symbol F.US.MYMH23 | 2023-01-20 10:59:08.866
SC Data - All Services | Received security definition for symbol F.US.Z10YF23 | 2023-01-20 10:59:08.866
SC Data - All Services | Received security definition for symbol F.US.Z2YYF23 | 2023-01-20 10:59:08.866
SC Data - All Services | Received security definition for symbol F.US.Z30YF23 | 2023-01-20 10:59:08.866
SC Data - All Services | Received security definition for symbol F.US.Z5YYF23 | 2023-01-20 10:59:08.866
HD Request # 380 | Downloading Intraday chart data for VOLX to the file VOLX.scid. Service: fxcm | 2023-01-20 10:59:08.875
HD Request # 380 | Download start date-time: 2023-01-20 10:58:52.000000. File last date-time: 2023-01-20 10:58:52.279000 | 2023-01-20 10:59:08.875
HD Request # 380 | Using server: ds4.sierracharts.com port 10149 | 2023-01-20 10:59:08.876
Socket (7) | Creating socket. | 2023-01-20 10:59:08.876
Socket (7) | New receive buffer size: 5242880 | 2023-01-20 10:59:08.876
Socket (7) | Connecting to IP: 142.215.18.102. | 2023-01-20 10:59:08.876
HD Request # 380 | Setting DTC encoding to Binary VLS | 2023-01-20 10:59:09.152
HD Request # 380 | Sending historical data logon request message. | 2023-01-20 10:59:09.152
HD Request # 380 | Requesting Intraday data. Start date-time: 2023-01-20 10:58:52. Record interval: 0. Symbol: VOLX | 2023-01-20 10:59:09.790
HD Request # 380 | Decompressing data. | 2023-01-20 10:59:09.949
HD Request # 380 | Receiving Intraday data for VOLX starting at 2023-01-20 10:58:52.279000 | 2023-01-20 10:59:09.950
Socket (7) | CloseSocket call. | 2023-01-20 10:59:09.950
Socket (7) | Shutdown started. Waiting for graceful close. | 2023-01-20 10:59:09.950
Historical data download thread signaled to stop. | 2023-01-20 10:59:09.952
HD Request # 380 | Timestamp of first Intraday data file record written: 2023-01-20 10:58:53.478000. | 2023-01-20 10:59:09.953
HD Request # 380 | Received 32 Intraday data records from 2023-01-20 10:58:52.279000 to 2023-01-20 10:59:07.784000 (15.5 seconds) and wrote 31 records for VOLX | 2023-01-20 10:59:09.953
HD Request # 380 | Add time&sales data | Remembered last file record date-time: 2023-01-20 15:59:07.784000 | 2023-01-20 10:59:09.958
HD Request # 380 | Completion time: 1s. | 2023-01-20 10:59:09.958
HD Request # 380 | Intraday data download complete for VOLX. Unique request ID: 407 | 2023-01-20 10:59:09.958
Removing historical data download ID 407. | 2023-01-20 10:59:09.958
Real-time Intraday chart data file updates started for VOLX | 2023-01-20 10:59:09.958
Intraday chart data file opened for VOLX | 2023-01-20 10:59:09.958
HD Request # 380 | Enabling Intraday chart updating for symbol. | 2023-01-20 10:59:09.958
F.US.MESH23 [C][M] 240 Min #3 | Historical data download for additional symbol VOLX with ID 407 has completed. | 2023-01-20 10:59:09.958

Triggering next historical data download in queue. | 2023-01-20 10:59:09.958
Delaying start of download for F.US.MESH23. | 2023-01-20 10:59:09.958
Socket (7) | Socket gracefully closed by remote side. | 2023-01-20 10:59:10.073
Socket (7) | Closed. | 2023-01-20 10:59:10.073
HD Request # 381 | Downloading Intraday chart data for F.US.MESH23 to the file F.US.MESH23.scid. Service: cme | 2023-01-20 10:59:13.903
HD Request # 381 | Download start date-time: 2023-01-20 10:58:52.000000. File last date-time: 2023-01-20 10:58:52.650000 | 2023-01-20 10:59:13.903
HD Request # 381 | Using server: ds26.sierracharts.com port 10150 | 2023-01-20 10:59:13.903
Socket (7) | Creating socket. | 2023-01-20 10:59:13.903
Socket (7) | New receive buffer size: 5242880 | 2023-01-20 10:59:13.904
Socket (7) | Connecting to IP: 142.215.17.188. | 2023-01-20 10:59:13.904
HD Request # 381 | Setting DTC encoding to Binary VLS | 2023-01-20 10:59:14.171
HD Request # 381 | Sending historical data logon request message. | 2023-01-20 10:59:14.171
HD Request # 381 | Requesting Intraday data. Start date-time: 2023-01-20 10:58:52. Record interval: 0. Symbol: MESH23 | 2023-01-20 10:59:14.821
HD Request # 381 | Decompressing data. | 2023-01-20 10:59:14.949
HD Request # 381 | Receiving Intraday data for F.US.MESH23 starting at 2023-01-20 10:58:52.028000 | 2023-01-20 10:59:14.949
Socket (7) | CloseSocket call. | 2023-01-20 10:59:14.950
Socket (7) | Shutdown started. Waiting for graceful close. | 2023-01-20 10:59:14.950
Historical data download thread signaled to stop. | 2023-01-20 10:59:14.958
HD Request # 381 | Timestamp of first Intraday data file record written: 2023-01-20 10:58:52.911000. | 2023-01-20 10:59:14.958
HD Request # 381 | Received 425 Intraday data records from 2023-01-20 10:58:52.028000 to 2023-01-20 10:59:13.961000 (21.9 seconds) and wrote 408 records for F.US.MESH23 | 2023-01-20 10:59:14.958
HD Request # 381 | Add time&sales data | Remembered last file record date-time: 2023-01-20 15:59:13.961000 | 2023-01-20 10:59:14.963
Added 6 Time and Sales records to Intraday data file for F.US.MESH23 after download. | 2023-01-20 10:59:14.963
HD Request # 381 | Completion time: 1s. | 2023-01-20 10:59:14.963
HD Request # 381 | Intraday data download complete for F.US.MESH23. Unique request ID: 408 | 2023-01-20 10:59:14.963
Removing historical data download ID 408. | 2023-01-20 10:59:14.963
Real-time Intraday chart data file updates started for F.US.MESH23 | 2023-01-20 10:59:14.963
Intraday chart data file opened for F.US.MESH23 | 2023-01-20 10:59:14.963
HD Request # 381 | Enabling Intraday chart updating for symbol. | 2023-01-20 10:59:14.963

Triggering next historical data download in queue. | 2023-01-20 10:59:14.963
HD Request # 382 | Downloading Intraday chart data for F.US.Z10YF23 to the file F.US.Z10YF23.scid. Service: cbot | 2023-01-20 10:59:14.963
HD Request # 382 | Download start date-time: 2023-01-20 10:58:50.000000. File last date-time: 2023-01-20 10:58:50.914000 | 2023-01-20 10:59:14.963
HD Request # 382 | Using server: ds28.sierracharts.com port 10149 | 2023-01-20 10:59:14.964
Socket (8) | Creating socket. | 2023-01-20 10:59:14.990
Socket (8) | New receive buffer size: 5242880 | 2023-01-20 10:59:14.991
Socket (8) | Connecting to IP: 142.215.18.147. | 2023-01-20 10:59:14.991
Socket (7) | Socket gracefully closed by remote side. | 2023-01-20 10:59:15.076
Socket (7) | Closed. | 2023-01-20 10:59:15.076
Chart #5 has tagged chart #4 for full recalculation. Chartbook: 7 XOX JOJ.Cht | 2023-01-20 10:59:15.139
Chart #5 has tagged chart #7 for full recalculation. Chartbook: 7 XOX JOJ.Cht | 2023-01-20 10:59:15.139
F.US.MESH23 [C][M] Flex Renko Inv 30-4-25 #7 | Performing a full recalculation because it has been tagged. Chartbook: 7 XOX JOJ.Cht | 2023-01-20 10:59:15.155
HD Request # 382 | Setting DTC encoding to Binary VLS | 2023-01-20 10:59:15.251
HD Request # 382 | Sending historical data logon request message. | 2023-01-20 10:59:15.251
F.US.MESH23 [C][M] Flex Renko Inv 75-10-50 #4 | Performing a full recalculation because it has been tagged. Chartbook: 7 XOX JOJ.Cht | 2023-01-20 10:59:15.285
Chart #4 has tagged chart #7 for full recalculation. Chartbook: 7 XOX JOJ.Cht | 2023-01-20 10:59:15.376
F.US.MESH23 [C][M] Flex Renko Inv 30-4-25 #7 | Performing a full recalculation because it has been tagged. Chartbook: 7 XOX JOJ.Cht | 2023-01-20 10:59:15.511
HD Request # 382 | Requesting Intraday data. Start date-time: 2023-01-20 10:58:50. Record interval: 0. Symbol: 10YF23 | 2023-01-20 10:59:15.890
HD Request # 382 | Decompressing data. | 2023-01-20 10:59:16.012
HD Request # 382 | Receiving Intraday data for F.US.Z10YF23 starting at 2023-01-20 10:58:50.914000 | 2023-01-20 10:59:16.012
Socket (8) | CloseSocket call. | 2023-01-20 10:59:16.012
Socket (8) | Shutdown started. Waiting for graceful close. | 2023-01-20 10:59:16.012
Historical data download thread signaled to stop. | 2023-01-20 10:59:16.031
HD Request # 382 | Received 1 Intraday data record from 2023-01-20 10:58:50.914000 to 2023-01-20 10:58:50.914000 (0.0 seconds) and wrote 0 records for F.US.Z10YF23 | 2023-01-20 10:59:16.031
HD Request # 382 | Add time&sales data | Remembered last file record date-time: 2023-01-20 15:58:50.914000 | 2023-01-20 10:59:16.031
HD Request # 382 | Completion time: 2s. | 2023-01-20 10:59:16.032
HD Request # 382 | Intraday data download complete for F.US.Z10YF23. Unique request ID: 409 | 2023-01-20 10:59:16.032
Removing historical data download ID 409. | 2023-01-20 10:59:16.032
Real-time Intraday chart data file updates started for F.US.Z10YF23 | 2023-01-20 10:59:16.032
Intraday chart data file opened for F.US.Z10YF23 | 2023-01-20 10:59:16.032
HD Request # 382 | Enabling Intraday chart updating for symbol. | 2023-01-20 10:59:16.032

Triggering next historical data download in queue. | 2023-01-20 10:59:16.032
HD Request # 383 | Downloading Intraday chart data for F.US.MNQH23 to the file F.US.MNQH23.scid. Service: cme | 2023-01-20 10:59:16.032
HD Request # 383 | Download start date-time: 2023-01-20 10:58:52.000000. File last date-time: 2023-01-20 10:58:52.590000 | 2023-01-20 10:59:16.032
HD Request # 383 | Using server: ds23.sierracharts.com port 10150 | 2023-01-20 10:59:16.032
Socket (7) | Creating socket. | 2023-01-20 10:59:16.059
Socket (7) | New receive buffer size: 5242880 | 2023-01-20 10:59:16.059
Socket (7) | Connecting to IP: 142.215.17.190. | 2023-01-20 10:59:16.059
Socket (8) | Socket gracefully closed by remote side. | 2023-01-20 10:59:16.135
Socket (8) | Closed. | 2023-01-20 10:59:16.136
HD Request # 383 | Setting DTC encoding to Binary VLS | 2023-01-20 10:59:16.321
HD Request # 383 | Sending historical data logon request message. | 2023-01-20 10:59:16.321
HD Request # 383 | Requesting Intraday data. Start date-time: 2023-01-20 10:58:52. Record interval: 0. Symbol: MNQH23 | 2023-01-20 10:59:16.958
HD Request # 383 | Decompressing data. | 2023-01-20 10:59:17.076
HD Request # 383 | Receiving Intraday data for F.US.MNQH23 starting at 2023-01-20 10:58:52.010000 | 2023-01-20 10:59:17.080
Socket (7) | CloseSocket call. | 2023-01-20 10:59:17.080
Socket (7) | Shutdown started. Waiting for graceful close. | 2023-01-20 10:59:17.080
Historical data download thread signaled to stop. | 2023-01-20 10:59:17.081
HD Request # 383 | Timestamp of first Intraday data file record written: 2023-01-20 10:58:52.767000. | 2023-01-20 10:59:17.081
HD Request # 383 | Received 899 Intraday data records from 2023-01-20 10:58:52.010000 to 2023-01-20 10:59:15.834000 (23.8 seconds) and wrote 859 records for F.US.MNQH23 | 2023-01-20 10:59:17.081
HD Request # 383 | Add time&sales data | Remembered last file record date-time: 2023-01-20 15:59:15.834000 | 2023-01-20 10:59:17.085
Added 12 Time and Sales records to Intraday data file for F.US.MNQH23 after download. | 2023-01-20 10:59:17.085
HD Request # 383 | Completion time: 1s. | 2023-01-20 10:59:17.086
HD Request # 383 | Intraday data download complete for F.US.MNQH23. Unique request ID: 410 | 2023-01-20 10:59:17.086
Removing historical data download ID 410. | 2023-01-20 10:59:17.086
Real-time Intraday chart data file updates started for F.US.MNQH23 | 2023-01-20 10:59:17.086
Intraday chart data file opened for F.US.MNQH23 | 2023-01-20 10:59:17.086
HD Request # 383 | Enabling Intraday chart updating for symbol. | 2023-01-20 10:59:17.086

Triggering next historical data download in queue. | 2023-01-20 10:59:17.086
No download requests in the queue to start downloads for. | 2023-01-20 10:59:17.086
Socket (7) | Socket gracefully closed by remote side. | 2023-01-20 10:59:17.201
Socket (7) | Closed. | 2023-01-20 10:59:17.201
Opened cached Intraday file: C:\SierraChart\Data\VOLX.scid. Thread ID: 2960 | 2023-01-20 10:59:18.279
Opened cached Intraday file: C:\SierraChart\Data\F.US.MESH23.scid. Thread ID: 2960 | 2023-01-20 10:59:18.279
Opened cached Intraday file: C:\SierraChart\Data\F.US.MNQH23.scid. Thread ID: 2960 | 2023-01-20 10:59:18.280
[2023-01-20 17:16:31]
John - SC Support - Posts: 30444
We are not seeing any issues with the Treasuries, but there are two charts for which you have symbols that are not correct. The messages are the following:
Symbol Error - F.US.M6AU22 is unknown, unavailable, or improperly formatted. Requested symbol was not found. (Internal message: Symbol resolution error for F.US.M6AU22: InvalidSymbol) | 2023-01-20 10:59:02.449

CQG WebAPI | Received message: Requested symbol was not found. (Internal message: Symbol resolution error for FX FUTURES: InvalidSymbol) | 2023-01-20 10:59:03.034

So look to remove the charts for F.US.M6AU22 and for FX FUTURES.


---

As to the treasuries, what are the settings for the data to load?

And go through the information at the following link to redownload the data for the chart and let us know if you get more data or not:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-01-20 17:39:54]
User871209 - Posts: 78
Thanks for your reply,

I followed the procedure to the end and it showing about 6 candles more but that is it.

Shows after process:
Weekly Candles 13
Daily Candles 59

https://www.sierrachart.com/image.php?Image=1674236381502.png


In settings/symbol / continuous contract I have selected Conitnunous futures contract - date rule rollover.

What else can I do to be able to get at least a full chart worth of candles?

The same process for done for F.US.Z5YYF23 + F.US.Z30YF23 does not help at all here, showing one candle only:

https://www.sierrachart.com/image.php?Image=1674236782764.png
https://www.sierrachart.com/image.php?Image=1674236799123.png

Once again thank you.

Regards,
Date Time Of Last Edit: 2023-01-20 17:46:53
[2023-01-20 18:19:41]
John - SC Support - Posts: 30444
Can you please get us a copy of the charts for which you are having an issue by following these instructions:
Support Board Posting Information: Providing Chartbook with Only a Single Chart
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-01-20 18:48:05]
User871209 - Posts: 78
Here is the chart attached.
Private File
[2023-01-20 22:03:15]
John - SC Support - Posts: 30444
We really do not know why you are not able to get additional data. Everything looks good, and when we open your chart (and change the symbol for the service we use) we get the following:
https://www.sierrachart.com/image.php?Image=1674252009275.png

Which is all the data for this product since it launched around July of 2021.

Please try opening a new chart for this product and set it to a Continuous Contract - Date Rule Rollover. See if the data comes into that chart correctly. If not, then select Edit >> Delete All Data and Download and if you can take an image of the window that comes up with the contracts to be redownloaded, then please do and post it to this thread for us to take a look.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-01-20 22:25:08]
User871209 - Posts: 78
John,

I re-ran the procedure as you mentioned and it still for some reason doesn't work, I try to run all other charts from this group of Micro CBOT but same deal.

The Daily of Weekly candle comes out only 1 and in the 60 minutes, it is not finalized data.

https://www.sierrachart.com/image.php?Image=1674253295536.png

No idea what could be the issue, I have the other 10 charts open without from Nymex, CME, Comex, etc, and no issues there.
[2023-01-22 16:40:54]
User871209 - Posts: 78
John,

Do you have another alternative to be able to remedy these charts?\

I re-ran all the links you sent me and no go after all tries.

Regards,
[2023-01-23 02:54:22]
Sierra_Chart Engineering - Posts: 13625
What is wrong with this chart?:
https://www.sierrachart.com/image.php?Image=1674253295536.png

Before taking our time first contact the exchange and do not ask us. It is their data.

There is nothing wrong with it.

And we would not use weekly with these micro yield symbols, these are relatively new contracts, and there is not much history.

This is an example what we see for a continuous daily chart contract chart:

https://www.sierrachart.com/image.php?Image=1674442543753.png

However, this is what we see for weekly:
https://www.sierrachart.com/image.php?Image=167444258315.png
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-01-23 02:57:52

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