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Date/Time: Fri, 29 Mar 2024 06:16:21 +0000



Delayed SC Data

View Count: 219

[2023-01-17 09:05:03]
MitchandSoph - Posts: 32
Hi guys,

This is a slightly different situation to the other threads.

I have set up SC Data, and have a real account with EdgeClear. The point being I could log in to the EdgeClear account once a month to ensure my SC Data is live.

However, I use the Teton Order Routing service with EdgeClear, and apparently logging in via that doesn't give me live data. I had a crazy moment today when I realized I had been watching delayed data for god knows how long on the SC Data service, despite regularly logging in to my EdgeClear account via the CME Teton Order Routing Service.

Can you guys please help me get live data on my SC Data? Hoping you have a work-around on the back-end, or some other solution.


Cheers,
Mitch
[2023-01-17 14:06:44]
Sierra Chart Engineering - Posts: 104368
You need to activate the exchanges you need here:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-01-17 17:46:41]
MitchandSoph - Posts: 32
Well, don't I feel silly.

Thanks again. Great service.

Cheers,
Mitch

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