Login Page - Create Account

Support Board


Date/Time: Fri, 29 Mar 2024 15:16:47 +0000



[User Discussion] - Payments

View Count: 277

[2023-01-12 16:44:39]
User934243 - Posts: 4
Hello guys. Two problems:
1. When I activate "support drag for drawing creation/modification" in "tools settings" I cant draw the triangle anymore: it only draws a line. When I deactivate it, it works.
2. Can I set up a dotted line for chart values/crosshair instead of a straight line?
Thanks.
imagetriangle.JPG / V - Attached On 2023-01-12 16:41:08 UTC - Size: 94.4 KB - 52 views
Attachment Deleted.
[2023-01-12 17:31:30]
John - SC Support - Posts: 30459
1. We are not able to reproduce what you are stating. You do have to click and hold and drag the mouse from the first point to the second, then let go of the mouse and move to the third point and click again. Which is a slightly different process, but it does work for us.

2. Change the Line Style for the Chart Values: Crosshair in the Graphics Settings. Refer to the following:
Graphics Settings: Chart Values: Crosshair
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-01-26 06:18:55]
User934243 - Posts: 4
Hello.
If I make a payment in my currency (RON) through Gpay, it will be automaticaly converted in usd?
Date Time Of Last Edit: 2023-01-26 06:20:04
[2023-01-26 15:08:58]
Sierra_Chart Engineering - Posts: 13625
Yes it will be. This will be done now. We see the payment is only 1 euro.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-01-26 15:09:54
[2023-01-26 19:25:56]
User934243 - Posts: 4
Guys, I made a 1 euro payment through sepa in your IBAN: BE22 9674 7826 6647.

I received 1 euro in my account. So it can be done . I want to transfer the rest of 35 euro to buy package 10. Is there a problem?

ps. I CANT make SWIFT payments .
Date Time Of Last Edit: 2023-01-26 19:49:31
[2023-01-26 21:31:50]
John - SC Support - Posts: 30459
As noted in Post #4 we received the 1 Euro payment. Therefore, you can go ahead with the other payment.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account