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Date/Time: Thu, 28 Mar 2024 20:30:48 +0000



Issues after IB changed Symbols

View Count: 378

[2022-11-21 20:42:51]
Mario - Posts: 8
Hello SC,

after IB changed Symbols i have a few issues going on. I already followed your Instructions on how to update these new Symbols but the following issues remain.

- Market Depth on the DOM is not displayed
- Orders from IB rejected

To me it seems like there is something with the Symbol setting. Symbol is set to MES-202212-CME-USD. What else do you need do support? Thank you in advanced.

Regards Mario
imageScreenshot 2022-11-21 211528.png / V - Attached On 2022-11-21 20:24:44 UTC - Size: 420.37 KB - 61 views
[2022-11-22 16:10:28]
John - SC Support - Posts: 30444
IB also had made some changes to the trading and data interfaces. You need to be on the most recent release of Sierra Chart along with the most recent (stable) release of the IB TWS software. Once you have both in place then you should be fine.

Follow these instructions to update your Sierra Chart:
Software Download: Fast Update
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-11-22 16:10:50
[2022-11-22 19:12:28]
Mario - Posts: 8
Hello John,

thanks for the quick response. I followed your instructions. Order routing is working now but i still don`t have Market Depth Data displayed. Anything more i can do, maybe on the IB TWS side?

Regards Mario
imageScreenshot 2022-11-22 201043.png / V - Attached On 2022-11-22 19:12:00 UTC - Size: 612.28 KB - 53 views
[2022-11-22 21:52:27]
John - SC Support - Posts: 30444
As you state, you are setup to get the Denali data for which you have the "CME with Market Depth for Non-Professionals" exchange active. Therefore, as long as you are looking at symbols that trade on the CME exchange (not the full CME Group, just the CME exchange within the CME Group) then you should be getting the market depth data.

Please let us know the symbol of the chart that you have open in the image you provided. And then follow these instructions to get us your Message Log by opening a chart for that particular symbol:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-11-23 07:23:57]
Mario - Posts: 8
Software version: 2455 64-bit | 2022-11-23 08:20:21.121
Primary Thread ID: 9744 | 2022-11-23 08:20:21.121
Usage end date: 2023-01-23 | 2022-11-23 08:20:21.121
Enabled for: Advanced Features 2. | 2022-11-23 08:20:21.121
Enabled for: Sierra Chart Historical Data Service. | 2022-11-23 08:20:21.121
Enabled for: Denali Real-Time Exchange Data Feed. | 2022-11-23 08:20:21.121
Enabled for: Delayed Denali Exchange Data Feed. | 2022-11-23 08:20:21.121
Enabled for exchange2: CME | 2022-11-23 08:20:21.121
Enabled for exchange2: fairx_exchange.data | 2022-11-23 08:20:21.121
Allow Support for Sierra Chart Data Feeds is disabled. | 2022-11-23 08:20:21.121
Current selected Data/Trading service: Interactive Brokers | 2022-11-23 08:20:21.121
Custom symbol settings values: disabled | 2022-11-23 08:20:21.121
Chart Update Interval: 500 | 2022-11-23 08:20:21.121
Intraday Data Storage Time Unit: 0 | 2022-11-23 08:20:21.121
Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2022-11-23 08:20:21.121
2022-11-23 07:20:21 Local computer time in UTC | 2022-11-23 08:20:21.121
2022-11-23 08:20:21 Local computer time in SC Time Zone | 2022-11-23 08:20:21.121
2022-11-23 07:09:27 Server time in UTC | 2022-11-23 08:20:21.121
Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-11-23 08:20:21.121
Program path: C:\SierraChart\ | 2022-11-23 08:20:21.121
Data Files path: C:\SierraChart\Data\ | 2022-11-23 08:20:21.121
OS Version Number: 10.0 | 2022-11-23 08:20:21.121
Locale Setting: C | 2022-11-23 08:20:21.121
DLLs: UserContributedStudies_64.dll | 2022-11-23 08:20:21.122
Allowed protected custom studies: | 2022-11-23 08:20:21.122
Crash reporter started: true | 2022-11-23 08:20:21.122


Interactive Brokers | Connecting to 127.0.0.1:7496 | 2022-11-23 08:20:25.301
IB TWS socket (1) | Creating socket. | 2022-11-23 08:20:25.302
IB TWS socket (1) | New receive buffer size: 5242880 | 2022-11-23 08:20:25.302
IB TWS socket (1) | Connecting to IP: 127.0.0.1. | 2022-11-23 08:20:25.302
Interactive Brokers | Sending API sign: API | 2022-11-23 08:20:25.809
Interactive Brokers | Sending client version: v100..136 +PACEAPI. Waiting for acceptance. | 2022-11-23 08:20:25.809
Interactive Brokers | TWS server version: 136 | 2022-11-23 08:20:25.836
Interactive Brokers | TWS time: 20221123 08:20:26 MEZ | 2022-11-23 08:20:25.836
Interactive Brokers | Connected. Sending Start API command. | 2022-11-23 08:20:26.089
Interactive Brokers | Waiting for account information. | 2022-11-23 08:20:26.089
Next valid order ID: 499 | 2022-11-23 08:20:26.107
IB Account information received. | 2022-11-23 08:20:26.107
Interactive Brokers | Received 2 Trade Accounts from TWS. | 2022-11-23 08:20:26.107
Interactive Brokers | Connected to Live account. | 2022-11-23 08:20:26.107
Updated verified funded futures trading account ending date to: 2022-12-23 07:20:26 | 2022-11-23 08:20:26.107
Interactive Brokers | Connected to server complete. | 2022-11-23 08:20:26.107
Triggering next historical data download in queue. | 2022-11-23 08:20:26.107
Triggering next historical data download in queue. | 2022-11-23 08:20:26.107
Triggering next historical data download in queue. | 2022-11-23 08:20:26.107
Triggering next historical data download in queue. | 2022-11-23 08:20:26.107
Updated verified funded futures trading account ending date to: 2022-12-23 07:20:26 | 2022-11-23 08:20:26.108
Message from IB: Die Verbindung zur Marktdatenfarm ist OK:cafarm. IB Error Code: 2104. Request ID: -1. | 2022-11-23 08:20:26.116
Message from IB: Die Verbindung zur Marktdatenfarm ist OK:eufarmnj. IB Error Code: 2104. Request ID: -1. | 2022-11-23 08:20:26.116
Message from IB: Die Verbindung zur Marktdatenfarm ist OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2022-11-23 08:20:26.116
Message from IB: Die Verbindung zur Marktdatenfarm ist OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2022-11-23 08:20:26.116
Message from IB: Die Verbindung zur Marktdatenfarm ist OK:usfuture.nj. IB Error Code: 2104. Request ID: -1. | 2022-11-23 08:20:26.116
Message from IB: Die Verbindung zur Marktdatenfarm ist OK:usfarm.nj. IB Error Code: 2104. Request ID: -1. | 2022-11-23 08:20:26.116
Message from IB: Die Verbindung zur Marktdatenfarm ist OK:eufarm. IB Error Code: 2104. Request ID: -1. | 2022-11-23 08:20:26.116
Message from IB: Die Verbindung zur Marktdatenfarm ist OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2022-11-23 08:20:26.116
Message from IB: Die Verbindung zur Marktdatenfarm ist OK:usopt. IB Error Code: 2104. Request ID: -1. | 2022-11-23 08:20:26.116
Message from IB: Die Verbindung zur HMDS-Datenfarm ist OK:euhmds. IB Error Code: 2106. Request ID: -1. | 2022-11-23 08:20:26.116
Message from IB: Die Verbindung zur HMDS-Datenfarm ist OK:ushmds.nj. IB Error Code: 2106. Request ID: -1. | 2022-11-23 08:20:26.116
Message from IB: Die Verbindung zur HMDS-Datenfarm ist OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2022-11-23 08:20:26.116
Message from IB: Die Verbindung zur Sec-def-Datenfarm ist in Ordnung:secdefnj. IB Error Code: 2158. Request ID: -1. | 2022-11-23 08:20:26.116
No download requests in the queue to start downloads for. | 2022-11-23 08:20:26.116
No download requests in the queue to start downloads for. | 2022-11-23 08:20:26.116
No download requests in the queue to start downloads for. | 2022-11-23 08:20:26.116
No download requests in the queue to start downloads for. | 2022-11-23 08:20:26.116
Next valid order ID: 499 | 2022-11-23 08:20:26.116
Using symbol data fast lookup vector | 2022-11-23 08:20:26.117
Interactive Brokers | Starting real-time market data updates for: MES-202212-CME-USD. ID: 1 | 2022-11-23 08:20:26.117
Interactive Brokers | Subscribing to Symbol: MES, SecurityType: FUT, Expiration: 202212, Exchange: CME, Primary Exchange: , Currency: USD, Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: | 2022-11-23 08:20:26.117
Interactive Brokers | Requesting security definition data for: MES-202212-CME-USD. ID: 1 | 2022-11-23 08:20:26.117
Requesting market depth updates for: MES-202212-CME-USD if supported. | 2022-11-23 08:20:26.117
Interactive Brokers | Using primary service for historical data for MES-202212-CME-USD | 2022-11-23 08:20:26.117
Added historical Intraday data request for MES-202212-CME-USD to the queue. | 2022-11-23 08:20:26.117
Intraday data recording state for symbol MES-202212-CME-USD is set to download 'Pending'. | 2022-11-23 08:20:26.117
Triggering next historical data download in queue. | 2022-11-23 08:20:26.117
Next valid order ID: 499 | 2022-11-23 08:20:26.135
Delaying start of download for MES-202212-CME-USD. | 2022-11-23 08:20:26.135
Interactive Brokers | Starting real-time market data updates for: ES-202212-CME. ID: 2 | 2022-11-23 08:20:26.180
Interactive Brokers | Subscribing to Symbol: ES, SecurityType: FUT, Expiration: 202212, Exchange: CME, Primary Exchange: , Currency: , Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: | 2022-11-23 08:20:26.180
Interactive Brokers | Requesting security definition data for: ES-202212-CME. ID: 2 | 2022-11-23 08:20:26.180
Interactive Brokers | Using primary service for historical data for ES-202212-CME | 2022-11-23 08:20:26.187
Added historical Intraday data request for ES-202212-CME to the queue. | 2022-11-23 08:20:26.187
Intraday data recording state for symbol ES-202212-CME is set to download 'Pending'. | 2022-11-23 08:20:26.187
Triggering next historical data download in queue. | 2022-11-23 08:20:26.187
Interactive Brokers | Market data type is Live for MES-202212-CME-USD | 2022-11-23 08:20:26.470
Interactive Brokers | Starting real-time market data updates for: JEPI. ID: 3 | 2022-11-23 08:20:26.470
Interactive Brokers | Subscribing to Symbol: JEPI, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: USD, Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: | 2022-11-23 08:20:26.470
Interactive Brokers | Requesting security definition data for: JEPI. ID: 3 | 2022-11-23 08:20:26.470
Interactive Brokers | Starting real-time market data updates for: LLG-STK-SMART-CAD. ID: 4 | 2022-11-23 08:20:26.470
Interactive Brokers | Subscribing to Symbol: LLG, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: CAD, Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: | 2022-11-23 08:20:26.470
Interactive Brokers | Requesting security definition data for: LLG-STK-SMART-CAD. ID: 4 | 2022-11-23 08:20:26.470
Interactive Brokers | Starting real-time market data updates for: QYLD. ID: 5 | 2022-11-23 08:20:26.470
Interactive Brokers | Subscribing to Symbol: QYLD, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: USD, Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: | 2022-11-23 08:20:26.470
Interactive Brokers | Requesting security definition data for: QYLD. ID: 5 | 2022-11-23 08:20:26.470
Interactive Brokers | Starting real-time market data updates for: VNQ. ID: 6 | 2022-11-23 08:20:26.470
Interactive Brokers | Subscribing to Symbol: VNQ, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: USD, Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: | 2022-11-23 08:20:26.470
Interactive Brokers | Requesting security definition data for: VNQ. ID: 6 | 2022-11-23 08:20:26.470
Interactive Brokers | Starting real-time market data updates for: VYM. ID: 7 | 2022-11-23 08:20:26.471
Interactive Brokers | Subscribing to Symbol: VYM, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: USD, Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: | 2022-11-23 08:20:26.471
Interactive Brokers | Requesting security definition data for: VYM. ID: 7 | 2022-11-23 08:20:26.471
Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\MES-202212-CME-USD.2022-11-23.depth | 2022-11-23 08:20:26.541
Requesting market depth updates for: ES-202212-CME if supported. | 2022-11-23 08:20:26.585
Interactive Brokers | Market data type is Live for ES-202212-CME | 2022-11-23 08:20:26.795
Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\ES-202212-CME.2022-11-23.depth | 2022-11-23 08:20:26.795
Message from IB: Dieses aufgerufene Marktdaten Packet haben Sie nicht abonniert.Es sind keine verz�gerten Marktdaten verf�gbar.MES DEC'22/DEEP. IB Error Code: 354. Request ID: 100001. | 2022-11-23 08:20:26.795
Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates (6)) for account: U110* | 2022-11-23 08:20:26.829
Symbol Error - QYLD is unknown, unavailable, or improperly formatted. Die Kontraktbeschreibung die f�r QYLD festgelegt wurde ist uneindeutig. | 2022-11-23 08:20:27.247
Interactive Brokers | Begin Trade Positions processing. | 2022-11-23 08:20:27.461
Interactive Brokers | Sending request for contract details for contract ID 298537012 | 2022-11-23 08:20:27.461
Interactive Brokers | Sending request for contract details for contract ID 467226346 | 2022-11-23 08:20:27.461
Interactive Brokers | Sending request for contract details for contract ID 467226353 | 2022-11-23 08:20:27.461
Interactive Brokers | Sending request for contract details for contract ID 567638482 | 2022-11-23 08:20:27.461
Interactive Brokers | Sending request for contract details for contract ID 395272241 | 2022-11-23 08:20:27.462
Interactive Brokers | Sending request for contract details for contract ID 242796769 | 2022-11-23 08:20:27.462
Interactive Brokers | Received Trade Positions download end message for account U110* | 2022-11-23 08:20:27.469
Interactive Brokers | Stopping automatic Trade Position updates for account: U110* | 2022-11-23 08:20:27.469
Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates (6)) for account: U810* | 2022-11-23 08:20:27.469
Interactive Brokers | Market data type is Live for VYM | 2022-11-23 08:20:27.560
Interactive Brokers | Market data type is Delayed for LLG-STK-SMART-CAD | 2022-11-23 08:20:27.565
Message from IB: F�r die angeforderten Marktdaten liegt kein Abonnement vor. Es werden verz�gerte Marktdaten angezeigt. IB Error Code: 10167. Request ID: 4. Symbol: LLG-STK-SMART-CAD | 2022-11-23 08:20:27.567
Interactive Brokers | Received contract details for symbol 0TD-STK-FWB-EUR | 2022-11-23 08:20:27.623
Message from IB: Dieses aufgerufene Marktdaten Packet haben Sie nicht abonniert.Es sind keine verz�gerten Marktdaten verf�gbar.ES DEC'22/DEEP. IB Error Code: 354. Request ID: 100002. | 2022-11-23 08:20:27.665
Interactive Brokers | Received contract details for symbol 3S7-STK-SMART-EUR | 2022-11-23 08:20:27.734
Interactive Brokers | Received contract details for symbol 9MY-STK-SMART-EUR | 2022-11-23 08:20:27.825
Interactive Brokers | Received contract details for symbol FKC0-STK-FWB-EUR | 2022-11-23 08:20:27.918
Interactive Brokers | Received contract details for symbol FMK-STK-SMART-EUR | 2022-11-23 08:20:28.019
Interactive Brokers | Received contract details for symbol M11-STK-SMART-EUR | 2022-11-23 08:20:28.118
Interactive Brokers | All contract details received for symbols used for trading. Starting timer to request trading data. | 2022-11-23 08:20:28.118
Message from IB: Der Empfang von Kontodaten durch diesen API-Client wurde beendet. IB Error Code: 2100. Request ID: -1. | 2022-11-23 08:20:28.119
Interactive Brokers | Received Trade Positions download end message for account U810* | 2022-11-23 08:20:28.225
Interactive Brokers | Stopping automatic Trade Position updates for account: U810* | 2022-11-23 08:20:28.225
Interactive Brokers | Received Trade Positions for all accounts. Performing final processing. | 2022-11-23 08:20:28.225
Message from IB: Der Empfang von Kontodaten durch diesen API-Client wurde beendet. IB Error Code: 2100. Request ID: -1. | 2022-11-23 08:20:28.227
HD Request # 10 | Downloading Intraday chart data for MES-202212-CME-USD to the file MES-202212-CME-USD.scid. Service: interactive_brokers.trading | 2022-11-23 08:20:32.024
HD Request # 10 | Download start date-time: 2022-11-23 08:19:27.000000. File last date-time: 2022-11-23 08:19:27.562000 | 2022-11-23 08:20:32.025
HD Request # 10 | Requesting a total of 0 days and 4865 seconds. | 2022-11-23 08:20:32.025
HD Request # 10 | IB Backfill - Seconds requested: 4865. Seconds Remaining: 0. | 2022-11-23 08:20:32.025
HD Request # 10 | Requesting 4865 Seconds of data at 30 secs with ending date-time at 2022-11-23 09:30:32 for MES-202212-CME-USD. PriceType: TRADES | 2022-11-23 08:20:32.025
HD Request # 10 | Processing historical data message from TWS | 2022-11-23 08:20:32.248
HD Request # 10 | Receiving Intraday data for MES-202212-CME-USD starting at 2022-11-23 08:09:30.000001 | 2022-11-23 08:20:32.248
HD Request # 10 | Received 23 records and wrote 22 records from 2022-11-23 08:09:00 to 2022-11-23 08:20:00. | 2022-11-23 08:20:32.248
HD Request # 10 | Timestamp of first Intraday data file record written: 2022-11-23 08:19:30.000000. | 2022-11-23 08:20:32.248
HD Request # 10 | Received 22 Intraday data records from 2022-11-23 08:09:30.000001 to 2022-11-23 08:20:00.000000 (10.5 minutes) and wrote 2 records for MES-202212-CME-USD | 2022-11-23 08:20:32.248
HD Request # 10 | Completion time: 0s. | 2022-11-23 08:20:32.248
HD Request # 10 | Intraday data download complete for MES-202212-CME-USD. Unique request ID: 26 | 2022-11-23 08:20:32.248
Removing historical data download ID 26. | 2022-11-23 08:20:32.248
Real-time Intraday chart data file updates started for MES-202212-CME-USD | 2022-11-23 08:20:32.248
Intraday chart data file opened for MES-202212-CME-USD | 2022-11-23 08:20:32.248
HD Request # 10 | Enabling Intraday chart updating for symbol. | 2022-11-23 08:20:32.248

Triggering next historical data download in queue. | 2022-11-23 08:20:32.248
HD Request # 11 | Downloading Intraday chart data for ES-202212-CME to the file ES-202212-CME.scid. Service: interactive_brokers.trading | 2022-11-23 08:20:32.248
HD Request # 11 | Download start date-time: 2022-11-23 08:19:30.000000. File last date-time: 2022-11-23 08:19:30.566000 | 2022-11-23 08:20:32.248
HD Request # 11 | Requesting a total of 0 days and 4862 seconds. | 2022-11-23 08:20:32.248
HD Request # 11 | IB Backfill - Seconds requested: 4862. Seconds Remaining: 0. | 2022-11-23 08:20:32.248
HD Request # 11 | Requesting 4862 Seconds of data at 30 secs with ending date-time at 2022-11-23 09:30:32 for ES-202212-CME. PriceType: TRADES | 2022-11-23 08:20:32.248
HD Request # 11 | Processing historical data message from TWS | 2022-11-23 08:20:32.496
HD Request # 11 | Receiving Intraday data for ES-202212-CME starting at 2022-11-23 08:09:30.000001 | 2022-11-23 08:20:32.496
HD Request # 11 | Received 22 records and wrote 22 records from 2022-11-23 08:09:30 to 2022-11-23 08:20:00. | 2022-11-23 08:20:32.496
HD Request # 11 | Timestamp of first Intraday data file record written: 2022-11-23 08:20:00.000000. | 2022-11-23 08:20:32.496
HD Request # 11 | Received 22 Intraday data records from 2022-11-23 08:09:30.000001 to 2022-11-23 08:20:00.000000 (10.5 minutes) and wrote 1 record for ES-202212-CME | 2022-11-23 08:20:32.496
HD Request # 11 | Completion time: 0s. | 2022-11-23 08:20:32.496
HD Request # 11 | Intraday data download complete for ES-202212-CME. Unique request ID: 27 | 2022-11-23 08:20:32.496
Removing historical data download ID 27. | 2022-11-23 08:20:32.496
Real-time Intraday chart data file updates started for ES-202212-CME | 2022-11-23 08:20:32.496
Intraday chart data file opened for ES-202212-CME | 2022-11-23 08:20:32.496
HD Request # 11 | Enabling Intraday chart updating for symbol. | 2022-11-23 08:20:32.496

Triggering next historical data download in queue. | 2022-11-23 08:20:32.496
No download requests in the queue to start downloads for. | 2022-11-23 08:20:32.496
Chart #11 has tagged chart #10 for full recalculation. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:32.752
Chart #15 has tagged chart #10 for full recalculation. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:32.815
Chart #15 has tagged chart #18 for full recalculation. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:32.815
Chart #15 has tagged chart #3 for full recalculation. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:32.815
Chart #15 has tagged chart #9 for full recalculation. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:32.815
ES-202212-CME [CBV] #3 | Performing a full recalculation because it has been tagged. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:32.932
Chart #17 has tagged chart #18 for full recalculation. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:32.948
Chart #17 has tagged chart #9 for full recalculation. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:32.948
MES-202212-CME-USD [CBV] 5 Min #18 | Performing a full recalculation because it has been tagged. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:32.953
Chart #6 has tagged chart #1 for full recalculation. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:32.984
Chart #6 has tagged chart #18 for full recalculation. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:32.984
Chart #6 has tagged chart #9 for full recalculation. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:32.984
MES-202212-CME-USD [CBV] 30 Sec #9 | Performing a full recalculation because it has been tagged. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:32.997
Chart #9 has tagged chart #1 for full recalculation. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:33.057
Chart #9 has tagged chart #18 for full recalculation. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:33.057
Chart #9 has tagged chart #3 for full recalculation. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:33.057
Chart #13 has tagged chart #18 for full recalculation. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:33.077
Chart #13 has tagged chart #9 for full recalculation. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:33.077
ES-202212-CME [CBV] 10 Min #10 | Performing a full recalculation because it has been tagged. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:33.082
MES-202212-CME-USD #1 | Performing a full recalculation because it has been tagged. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:33.131
ES-202212-CME [CBV] #3 | Performing a full recalculation because it has been tagged. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:33.175
MES-202212-CME-USD [CBV] 5 Min #18 | Performing a full recalculation because it has been tagged. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:33.190
MES-202212-CME-USD [CBV] 30 Sec #9 | Performing a full recalculation because it has been tagged. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:33.212
Chart #9 has tagged chart #1 for full recalculation. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:33.275
Chart #9 has tagged chart #18 for full recalculation. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:33.275
Chart #9 has tagged chart #3 for full recalculation. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:33.275
MES-202212-CME-USD #1 | Performing a full recalculation because it has been tagged. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:33.298
ES-202212-CME [CBV] #3 | Performing a full recalculation because it has been tagged. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:33.343
MES-202212-CME-USD [CBV] 5 Min #18 | Performing a full recalculation because it has been tagged. Chartbook: fDx_MPondman_MES_Execution_Test_01.Cht | 2022-11-23 08:20:33.362
Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates (6)) for account: U110* | 2022-11-23 08:20:38.533
Interactive Brokers | Begin Trade Positions processing. | 2022-11-23 08:20:38.763
Interactive Brokers | Received Trade Positions download end message for account U110* | 2022-11-23 08:20:38.763
Interactive Brokers | Stopping automatic Trade Position updates for account: U110* | 2022-11-23 08:20:38.763
Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates (6)) for account: U810* | 2022-11-23 08:20:38.763
Message from IB: Der Empfang von Kontodaten durch diesen API-Client wurde beendet. IB Error Code: 2100. Request ID: -1. | 2022-11-23 08:20:38.801
Interactive Brokers | Received Trade Positions download end message for account U810* | 2022-11-23 08:20:38.875
Interactive Brokers | Stopping automatic Trade Position updates for account: U810* | 2022-11-23 08:20:38.875
Interactive Brokers | Received Trade Positions for all accounts. Performing final processing. | 2022-11-23 08:20:38.875
Message from IB: Der Empfang von Kontodaten durch diesen API-Client wurde beendet. IB Error Code: 2100. Request ID: -1. | 2022-11-23 08:20:38.902
Opened cached Intraday file: C:\SierraChart\Data\MES-202212-CME-USD.scid. Thread ID: 3648 | 2022-11-23 08:20:39.695
Opened cached Intraday file: C:\SierraChart\Data\ES-202212-CME.scid. Thread ID: 3648 | 2022-11-23 08:20:39.695
[2022-11-23 07:25:29]
Mario - Posts: 8
Symbols i am using are MES-202212-CME-USD and ES-202212-CME
[2022-11-23 07:36:52]
Mario - Posts: 8
I am also using the Eurex Symbols DAX-202212-EUREX-EUR-5 and DAX-202212-EUREX-EUR-25. And the Charts are also not working correct. They get stucked forever in the downloading historical data. I don`t have Market Depth Data for Eurex but that is not yet the issue im referring to. But it seems to me that is has something to do with my overall issue. I am attching the Log too.
[2022-11-23 07:38:00]
Mario - Posts: 8
Software version: 2455 64-bit | 2022-11-23 08:37:16.094
Primary Thread ID: 9744 | 2022-11-23 08:37:16.094
Usage end date: 2023-01-23 | 2022-11-23 08:37:16.094
Enabled for: Advanced Features 2. | 2022-11-23 08:37:16.094
Enabled for: Sierra Chart Historical Data Service. | 2022-11-23 08:37:16.094
Enabled for: Denali Real-Time Exchange Data Feed. | 2022-11-23 08:37:16.094
Enabled for: Delayed Denali Exchange Data Feed. | 2022-11-23 08:37:16.094
Enabled for exchange2: CME | 2022-11-23 08:37:16.094
Enabled for exchange2: fairx_exchange.data | 2022-11-23 08:37:16.094
Allow Support for Sierra Chart Data Feeds is disabled. | 2022-11-23 08:37:16.094
Current selected Data/Trading service: Interactive Brokers | 2022-11-23 08:37:16.094
Custom symbol settings values: disabled | 2022-11-23 08:37:16.094
Chart Update Interval: 500 | 2022-11-23 08:37:16.094
Intraday Data Storage Time Unit: 0 | 2022-11-23 08:37:16.094
Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2022-11-23 08:37:16.094
2022-11-23 07:37:16 Local computer time in UTC | 2022-11-23 08:37:16.094
2022-11-23 08:37:16 Local computer time in SC Time Zone | 2022-11-23 08:37:16.094
2022-11-23 07:09:27 Server time in UTC | 2022-11-23 08:37:16.094
Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-11-23 08:37:16.094
Program path: C:\SierraChart\ | 2022-11-23 08:37:16.094
Data Files path: C:\SierraChart\Data\ | 2022-11-23 08:37:16.094
OS Version Number: 10.0 | 2022-11-23 08:37:16.095
Locale Setting: C | 2022-11-23 08:37:16.095
DLLs: UserContributedStudies_64.dll | 2022-11-23 08:37:16.095
Allowed protected custom studies: | 2022-11-23 08:37:16.095
Crash reporter started: true | 2022-11-23 08:37:16.095


Interactive Brokers | Connecting to 127.0.0.1:7496 | 2022-11-23 08:37:20.573
IB TWS socket (1) | Creating socket. | 2022-11-23 08:37:20.573
IB TWS socket (1) | New receive buffer size: 5242880 | 2022-11-23 08:37:20.573
IB TWS socket (1) | Connecting to IP: 127.0.0.1. | 2022-11-23 08:37:20.573
Interactive Brokers | Sending API sign: API | 2022-11-23 08:37:21.104
Interactive Brokers | Sending client version: v100..136 +PACEAPI. Waiting for acceptance. | 2022-11-23 08:37:21.104
Interactive Brokers | TWS server version: 136 | 2022-11-23 08:37:21.112
Interactive Brokers | TWS time: 20221123 08:37:21 MEZ | 2022-11-23 08:37:21.112
Interactive Brokers | Connected. Sending Start API command. | 2022-11-23 08:37:21.370
Interactive Brokers | Waiting for account information. | 2022-11-23 08:37:21.370
Next valid order ID: 504 | 2022-11-23 08:37:21.387
Message from IB: Die Verbindung zur Marktdatenfarm ist OK:cafarm. IB Error Code: 2104. Request ID: -1. | 2022-11-23 08:37:21.388
Message from IB: Die Verbindung zur Marktdatenfarm ist OK:eufarmnj. IB Error Code: 2104. Request ID: -1. | 2022-11-23 08:37:21.388
IB Account information received. | 2022-11-23 08:37:21.388
Interactive Brokers | Received 2 Trade Accounts from TWS. | 2022-11-23 08:37:21.388
Interactive Brokers | Connected to Live account. | 2022-11-23 08:37:21.388
Updated verified funded futures trading account ending date to: 2022-12-23 07:37:21 | 2022-11-23 08:37:21.388
Interactive Brokers | Connected to server complete. | 2022-11-23 08:37:21.388
Triggering next historical data download in queue. | 2022-11-23 08:37:21.389
Triggering next historical data download in queue. | 2022-11-23 08:37:21.389
Triggering next historical data download in queue. | 2022-11-23 08:37:21.389
Triggering next historical data download in queue. | 2022-11-23 08:37:21.389
Updated verified funded futures trading account ending date to: 2022-12-23 07:37:21 | 2022-11-23 08:37:21.389
Message from IB: Die Verbindung zur Marktdatenfarm ist OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2022-11-23 08:37:21.423
Message from IB: Die Verbindung zur Marktdatenfarm ist OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2022-11-23 08:37:21.423
Message from IB: Die Verbindung zur Marktdatenfarm ist OK:usfuture.nj. IB Error Code: 2104. Request ID: -1. | 2022-11-23 08:37:21.423
Message from IB: Die Verbindung zur Marktdatenfarm ist OK:usfarm.nj. IB Error Code: 2104. Request ID: -1. | 2022-11-23 08:37:21.423
Message from IB: Die Verbindung zur Marktdatenfarm ist OK:eufarm. IB Error Code: 2104. Request ID: -1. | 2022-11-23 08:37:21.423
Message from IB: Die Verbindung zur Marktdatenfarm ist OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2022-11-23 08:37:21.423
Message from IB: Die Verbindung zur Marktdatenfarm ist OK:usopt. IB Error Code: 2104. Request ID: -1. | 2022-11-23 08:37:21.423
Message from IB: Die Verbindung zur HMDS-Datenfarm ist OK:euhmds. IB Error Code: 2106. Request ID: -1. | 2022-11-23 08:37:21.423
Message from IB: Die Verbindung zur HMDS-Datenfarm ist OK:ushmds.nj. IB Error Code: 2106. Request ID: -1. | 2022-11-23 08:37:21.423
Message from IB: Die Verbindung zur HMDS-Datenfarm ist OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2022-11-23 08:37:21.423
Message from IB: Die Verbindung zur Sec-def-Datenfarm ist in Ordnung:secdefnj. IB Error Code: 2158. Request ID: -1. | 2022-11-23 08:37:21.423
No download requests in the queue to start downloads for. | 2022-11-23 08:37:21.423
No download requests in the queue to start downloads for. | 2022-11-23 08:37:21.423
No download requests in the queue to start downloads for. | 2022-11-23 08:37:21.423
No download requests in the queue to start downloads for. | 2022-11-23 08:37:21.423
Next valid order ID: 504 | 2022-11-23 08:37:21.423
Using symbol data fast lookup vector | 2022-11-23 08:37:21.424
Interactive Brokers | Starting real-time market data updates for: DAX-202212-EUREX-EUR-25. ID: 1 | 2022-11-23 08:37:21.424
Interactive Brokers | Subscribing to Symbol: DAX, SecurityType: FUT, Expiration: 202212, Exchange: EUREX, Primary Exchange: , Currency: EUR, Multiplier: 25, CallPut: , Strike: , LocalSymbol: , TradingClass: | 2022-11-23 08:37:21.424
Interactive Brokers | Requesting security definition data for: DAX-202212-EUREX-EUR-25. ID: 1 | 2022-11-23 08:37:21.424
Interactive Brokers | Using primary service for historical data for DAX-202212-EUREX-EUR-25 | 2022-11-23 08:37:21.424
Added historical Intraday data request for DAX-202212-EUREX-EUR-25 to the queue. | 2022-11-23 08:37:21.424
Intraday data recording state for symbol DAX-202212-EUREX-EUR-25 is set to download 'Pending'. | 2022-11-23 08:37:21.424
Triggering next historical data download in queue. | 2022-11-23 08:37:21.424
Next valid order ID: 504 | 2022-11-23 08:37:21.430
Delaying start of download for DAX-202212-EUREX-EUR-25. | 2022-11-23 08:37:21.430
Interactive Brokers | Starting real-time market data updates for: DAX-202212-EUREX-EUR-5. ID: 2 | 2022-11-23 08:37:21.534
Interactive Brokers | Subscribing to Symbol: DAX, SecurityType: FUT, Expiration: 202212, Exchange: EUREX, Primary Exchange: , Currency: EUR, Multiplier: 5, CallPut: , Strike: , LocalSymbol: , TradingClass: | 2022-11-23 08:37:21.534
Interactive Brokers | Requesting security definition data for: DAX-202212-EUREX-EUR-5. ID: 2 | 2022-11-23 08:37:21.534
Interactive Brokers | Using primary service for historical data for DAX-202212-EUREX-EUR-5 | 2022-11-23 08:37:21.534
Added historical Intraday data request for DAX-202212-EUREX-EUR-5 to the queue. | 2022-11-23 08:37:21.534
Intraday data recording state for symbol DAX-202212-EUREX-EUR-5 is set to download 'Pending'. | 2022-11-23 08:37:21.534
Triggering next historical data download in queue. | 2022-11-23 08:37:21.534
Interactive Brokers | Market data type is Live for DAX-202212-EUREX-EUR-25 | 2022-11-23 08:37:21.717
Requesting market depth updates for: DAX-202212-EUREX-EUR-5 if supported. | 2022-11-23 08:37:21.732
Requesting market depth updates for: DAX-202212-EUREX-EUR-25 if supported. | 2022-11-23 08:37:21.845
Interactive Brokers | Starting real-time market data updates for: JEPI. ID: 3 | 2022-11-23 08:37:21.981
Interactive Brokers | Subscribing to Symbol: JEPI, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: USD, Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: | 2022-11-23 08:37:21.981
Interactive Brokers | Requesting security definition data for: JEPI. ID: 3 | 2022-11-23 08:37:21.981
Interactive Brokers | Starting real-time market data updates for: LLG-STK-SMART-CAD. ID: 4 | 2022-11-23 08:37:21.981
Interactive Brokers | Subscribing to Symbol: LLG, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: CAD, Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: | 2022-11-23 08:37:21.981
Interactive Brokers | Requesting security definition data for: LLG-STK-SMART-CAD. ID: 4 | 2022-11-23 08:37:21.981
Interactive Brokers | Starting real-time market data updates for: QYLD. ID: 5 | 2022-11-23 08:37:21.981
Interactive Brokers | Subscribing to Symbol: QYLD, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: USD, Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: | 2022-11-23 08:37:21.981
Interactive Brokers | Requesting security definition data for: QYLD. ID: 5 | 2022-11-23 08:37:21.981
Interactive Brokers | Starting real-time market data updates for: VNQ. ID: 6 | 2022-11-23 08:37:21.982
Interactive Brokers | Subscribing to Symbol: VNQ, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: USD, Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: | 2022-11-23 08:37:21.982
Interactive Brokers | Requesting security definition data for: VNQ. ID: 6 | 2022-11-23 08:37:21.982
Interactive Brokers | Starting real-time market data updates for: VYM. ID: 7 | 2022-11-23 08:37:21.982
Interactive Brokers | Subscribing to Symbol: VYM, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: USD, Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: | 2022-11-23 08:37:21.982
Interactive Brokers | Requesting security definition data for: VYM. ID: 7 | 2022-11-23 08:37:21.982
Interactive Brokers | Market data type is Live for DAX-202212-EUREX-EUR-5 | 2022-11-23 08:37:22.075
Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates (6)) for account: U110* | 2022-11-23 08:37:22.089
Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\DAX-202212-EUREX-EUR-25.2022-11-23.depth | 2022-11-23 08:37:22.218
Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\DAX-202212-EUREX-EUR-5.2022-11-23.depth | 2022-11-23 08:37:22.218
Message from IB: Dieses aufgerufene Marktdaten Packet haben Sie nicht abonniert.Es sind keine verz�gerten Marktdaten verf�gbar.DAX DEC'22/DEEP. IB Error Code: 354. Request ID: 100002. | 2022-11-23 08:37:22.385
Symbol Error - QYLD is unknown, unavailable, or improperly formatted. Die Kontraktbeschreibung die f�r QYLD festgelegt wurde ist uneindeutig. | 2022-11-23 08:37:22.550
Message from IB: Dieses aufgerufene Marktdaten Packet haben Sie nicht abonniert.Es sind keine verz�gerten Marktdaten verf�gbar.DAX DEC'22/DEEP. IB Error Code: 354. Request ID: 100001. | 2022-11-23 08:37:22.611
Interactive Brokers | Market data type is Delayed for LLG-STK-SMART-CAD | 2022-11-23 08:37:22.694
Message from IB: F�r die angeforderten Marktdaten liegt kein Abonnement vor. Es werden verz�gerte Marktdaten angezeigt. IB Error Code: 10167. Request ID: 4. Symbol: LLG-STK-SMART-CAD | 2022-11-23 08:37:22.694
Interactive Brokers | Begin Trade Positions processing. | 2022-11-23 08:37:22.772
Interactive Brokers | Sending request for contract details for contract ID 298537012 | 2022-11-23 08:37:22.772
Interactive Brokers | Sending request for contract details for contract ID 467226346 | 2022-11-23 08:37:22.772
Interactive Brokers | Sending request for contract details for contract ID 467226353 | 2022-11-23 08:37:22.772
Interactive Brokers | Sending request for contract details for contract ID 567638482 | 2022-11-23 08:37:22.772
Interactive Brokers | Sending request for contract details for contract ID 395272241 | 2022-11-23 08:37:22.772
Interactive Brokers | Sending request for contract details for contract ID 242796769 | 2022-11-23 08:37:22.772
Interactive Brokers | Sending request for contract details for contract ID 41647036 | 2022-11-23 08:37:22.772
Interactive Brokers | Received Trade Positions download end message for account U110* | 2022-11-23 08:37:22.772
Interactive Brokers | Stopping automatic Trade Position updates for account: U110* | 2022-11-23 08:37:22.772
Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates (6)) for account: U810* | 2022-11-23 08:37:22.772
Interactive Brokers | Market data type is Live for VYM | 2022-11-23 08:37:22.916
Interactive Brokers | Received contract details for symbol 0TD-STK-FWB-EUR | 2022-11-23 08:37:22.947
Interactive Brokers | Received contract details for symbol 3S7-STK-SMART-EUR | 2022-11-23 08:37:23.027
Interactive Brokers | Received contract details for symbol 9MY-STK-SMART-EUR | 2022-11-23 08:37:23.170
Interactive Brokers | Received contract details for symbol FKC0-STK-FWB-EUR | 2022-11-23 08:37:23.253
Interactive Brokers | Received contract details for symbol FMK-STK-SMART-EUR | 2022-11-23 08:37:23.351
Interactive Brokers | Received contract details for symbol M11-STK-SMART-EUR | 2022-11-23 08:37:23.442
Interactive Brokers | All contract details received for symbols used for trading. Starting timer to request trading data. | 2022-11-23 08:37:23.442
Interactive Brokers | Received contract details for symbol VYM-STK-SMART-USD | 2022-11-23 08:37:23.442
Interactive Brokers | All contract details received for symbols used for trading. Starting timer to request trading data. | 2022-11-23 08:37:23.442
Message from IB: Der Empfang von Kontodaten durch diesen API-Client wurde beendet. IB Error Code: 2100. Request ID: -1. | 2022-11-23 08:37:23.542
Interactive Brokers | Received Trade Positions download end message for account U810* | 2022-11-23 08:37:23.731
Interactive Brokers | Stopping automatic Trade Position updates for account: U810* | 2022-11-23 08:37:23.731
Interactive Brokers | Received Trade Positions for all accounts. Performing final processing. | 2022-11-23 08:37:23.731
Message from IB: Der Empfang von Kontodaten durch diesen API-Client wurde beendet. IB Error Code: 2100. Request ID: -1. | 2022-11-23 08:37:23.744
HD Request # 16 | Downloading Intraday chart data for DAX-202212-EUREX-EUR-25 to the file DAX-202212-EUREX-EUR-25.scid. Service: interactive_brokers.trading | 2022-11-23 08:37:26.979
HD Request # 16 | Download start date-time: 2022-11-23 08:37:12.000000. File last date-time: 2022-11-23 08:37:12.353000 | 2022-11-23 08:37:26.979
HD Request # 16 | Requesting a total of 0 days and 4814 seconds. | 2022-11-23 08:37:26.979
HD Request # 16 | IB Backfill - Seconds requested: 4814. Seconds Remaining: 0. | 2022-11-23 08:37:26.979
HD Request # 16 | Requesting 4814 Seconds of data at 30 secs with ending date-time at 2022-11-23 09:47:26 for DAX-202212-EUREX-EUR-25. PriceType: TRADES | 2022-11-23 08:37:26.979
HD Request # 16 | Processing historical data message from TWS | 2022-11-23 08:37:27.120
HD Request # 16 | Receiving Intraday data for DAX-202212-EUREX-EUR-25 starting at 2022-11-23 08:27:30.000000 | 2022-11-23 08:37:27.120
HD Request # 16 | Received 21 records and wrote 20 records from 2022-11-23 08:27:00 to 2022-11-23 08:37:00. | 2022-11-23 08:37:27.120
HD Request # 16 | Received 20 Intraday data records from 2022-11-23 08:27:30.000000 to 2022-11-23 08:37:00.000000 (9.5 minutes) and wrote 0 records for DAX-202212-EUREX-EUR-25 | 2022-11-23 08:37:27.121
HD Request # 16 | Completion time: 1s. | 2022-11-23 08:37:27.121
HD Request # 16 | Intraday data download complete for DAX-202212-EUREX-EUR-25. Unique request ID: 32 | 2022-11-23 08:37:27.121
Removing historical data download ID 32. | 2022-11-23 08:37:27.121
Real-time Intraday chart data file updates started for DAX-202212-EUREX-EUR-25 | 2022-11-23 08:37:27.121
Intraday chart data file opened for DAX-202212-EUREX-EUR-25 | 2022-11-23 08:37:27.121
HD Request # 16 | Enabling Intraday chart updating for symbol. | 2022-11-23 08:37:27.121

Triggering next historical data download in queue. | 2022-11-23 08:37:27.121
HD Request # 17 | Downloading Intraday chart data for DAX-202212-EUREX-EUR-5 to the file DAX-202212-EUREX-EUR-5.scid. Service: interactive_brokers.trading | 2022-11-23 08:37:27.121
HD Request # 17 | Download start date-time: 2022-11-23 08:37:04.000000. File last date-time: 2022-11-23 08:37:04.159000 | 2022-11-23 08:37:27.121
HD Request # 17 | Requesting a total of 0 days and 4823 seconds. | 2022-11-23 08:37:27.121
HD Request # 17 | IB Backfill - Seconds requested: 4823. Seconds Remaining: 0. | 2022-11-23 08:37:27.121
HD Request # 17 | Requesting 4823 Seconds of data at 30 secs with ending date-time at 2022-11-23 09:47:27 for DAX-202212-EUREX-EUR-5. PriceType: TRADES | 2022-11-23 08:37:27.121
HD Request # 17 | Processing historical data message from TWS | 2022-11-23 08:37:27.296
HD Request # 17 | Receiving Intraday data for DAX-202212-EUREX-EUR-5 starting at 2022-11-23 08:27:30.000000 | 2022-11-23 08:37:27.296
HD Request # 17 | Received 21 records and wrote 20 records from 2022-11-23 08:27:00 to 2022-11-23 08:37:00. | 2022-11-23 08:37:27.296
HD Request # 17 | Received 20 Intraday data records from 2022-11-23 08:27:30.000000 to 2022-11-23 08:37:00.000000 (9.5 minutes) and wrote 0 records for DAX-202212-EUREX-EUR-5 | 2022-11-23 08:37:27.296
HD Request # 17 | Completion time: 0s. | 2022-11-23 08:37:27.296
HD Request # 17 | Intraday data download complete for DAX-202212-EUREX-EUR-5. Unique request ID: 33 | 2022-11-23 08:37:27.296
Removing historical data download ID 33. | 2022-11-23 08:37:27.296
Real-time Intraday chart data file updates started for DAX-202212-EUREX-EUR-5 | 2022-11-23 08:37:27.296
Intraday chart data file opened for DAX-202212-EUREX-EUR-5 | 2022-11-23 08:37:27.296
HD Request # 17 | Enabling Intraday chart updating for symbol. | 2022-11-23 08:37:27.296

Triggering next historical data download in queue. | 2022-11-23 08:37:27.296
No download requests in the queue to start downloads for. | 2022-11-23 08:37:27.296
Chart #16 has tagged chart #17 for full recalculation. Chartbook: fDx_MPondman_DAX_5_Execution_Test_01.Cht | 2022-11-23 08:37:27.526
Chart #16 has tagged chart #9 for full recalculation. Chartbook: fDx_MPondman_DAX_5_Execution_Test_01.Cht | 2022-11-23 08:37:27.526
DAX-202212-EUREX-EUR-5 [CBV] 30 Sec #9 | Performing a full recalculation because it has been tagged. Chartbook: fDx_MPondman_DAX_5_Execution_Test_01.Cht | 2022-11-23 08:37:27.532
Chart #9 has tagged chart #10 for full recalculation. Chartbook: fDx_MPondman_DAX_5_Execution_Test_01.Cht | 2022-11-23 08:37:29.966
Chart #9 has tagged chart #17 for full recalculation. Chartbook: fDx_MPondman_DAX_5_Execution_Test_01.Cht | 2022-11-23 08:37:29.966
Chart #9 has tagged chart #3 for full recalculation. Chartbook: fDx_MPondman_DAX_5_Execution_Test_01.Cht | 2022-11-23 08:37:29.966
Chart #14 has tagged chart #11 for full recalculation. Chartbook: fDx_MPondman_DAX_5_Execution_Test_01.Cht | 2022-11-23 08:37:29.994
Chart #14 has tagged chart #17 for full recalculation. Chartbook: fDx_MPondman_DAX_5_Execution_Test_01.Cht | 2022-11-23 08:37:29.994
Chart #14 has tagged chart #3 for full recalculation. Chartbook: fDx_MPondman_DAX_5_Execution_Test_01.Cht | 2022-11-23 08:37:29.994
Chart #14 has tagged chart #9 for full recalculation. Chartbook: fDx_MPondman_DAX_5_Execution_Test_01.Cht | 2022-11-23 08:37:29.994
DAX-202212-EUREX-EUR-5 [CBV] 5 Min #17 | Performing a full recalculation because it has been tagged. Chartbook: fDx_MPondman_DAX_5_Execution_Test_01.Cht | 2022-11-23 08:37:30.121
Chart #6 has tagged chart #10 for full recalculation. Chartbook: fDx_MPondman_DAX_5_Execution_Test_01.Cht | 2022-11-23 08:37:30.553
Chart #6 has tagged chart #17 for full recalculation. Chartbook: fDx_MPondman_DAX_5_Execution_Test_01.Cht | 2022-11-23 08:37:30.553
Chart #6 has tagged chart #9 for full recalculation. Chartbook: fDx_MPondman_DAX_5_Execution_Test_01.Cht | 2022-11-23 08:37:30.553
Chart #1 has tagged chart #11 for full recalculation. Chartbook: fDx_MPondman_DAX_5_Execution_Test_01.Cht | 2022-11-23 08:37:30.556
DAX-202212-EUREX-EUR-25 [CBV] 10 Min #11 | Performing a full recalculation because it has been tagged. Chartbook: fDx_MPondman_DAX_5_Execution_Test_01.Cht | 2022-11-23 08:37:30.598
Chart #13 has tagged chart #17 for full recalculation. Chartbook: fDx_MPondman_DAX_5_Execution_Test_01.Cht | 2022-11-23 08:37:30.657
Chart #13 has tagged chart #9 for full recalculation. Chartbook: fDx_MPondman_DAX_5_Execution_Test_01.Cht | 2022-11-23 08:37:30.657
DAX-202212-EUREX-EUR-5 #10 | Performing a full recalculation because it has been tagged. Chartbook: fDx_MPondman_DAX_5_Execution_Test_01.Cht | 2022-11-23 08:37:30.676
DAX-202212-EUREX-EUR-25 [CBV] #3 | Performing a full recalculation because it has been tagged. Chartbook: fDx_MPondman_DAX_5_Execution_Test_01.Cht | 2022-11-23 08:37:30.708
DAX-202212-EUREX-EUR-5 [CBV] 30 Sec #9 | Performing a full recalculation because it has been tagged. Chartbook: fDx_MPondman_DAX_5_Execution_Test_01.Cht | 2022-11-23 08:37:30.770
Chart #9 has tagged chart #10 for full recalculation. Chartbook: fDx_MPondman_DAX_5_Execution_Test_01.Cht | 2022-11-23 08:37:33.174
Chart #9 has tagged chart #17 for full recalculation. Chartbook: fDx_MPondman_DAX_5_Execution_Test_01.Cht | 2022-11-23 08:37:33.174
Chart #9 has tagged chart #3 for full recalculation. Chartbook: fDx_MPondman_DAX_5_Execution_Test_01.Cht | 2022-11-23 08:37:33.174
DAX-202212-EUREX-EUR-5 [CBV] 5 Min #17 | Performing a full recalculation because it has been tagged. Chartbook: fDx_MPondman_DAX_5_Execution_Test_01.Cht | 2022-11-23 08:37:33.612
DAX-202212-EUREX-EUR-25 [CBV] #3 | Performing a full recalculation because it has been tagged. Chartbook: fDx_MPondman_DAX_5_Execution_Test_01.Cht | 2022-11-23 08:37:34.114
DAX-202212-EUREX-EUR-5 #10 | Performing a full recalculation because it has been tagged. Chartbook: fDx_MPondman_DAX_5_Execution_Test_01.Cht | 2022-11-23 08:37:34.230
Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates (6)) for account: U110* | 2022-11-23 08:37:34.263
Interactive Brokers | Begin Trade Positions processing. | 2022-11-23 08:37:34.499
Interactive Brokers | Received Trade Positions download end message for account U110* | 2022-11-23 08:37:34.499
Interactive Brokers | Stopping automatic Trade Position updates for account: U110* | 2022-11-23 08:37:34.499
Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates (6)) for account: U810* | 2022-11-23 08:37:34.499
Message from IB: Der Empfang von Kontodaten durch diesen API-Client wurde beendet. IB Error Code: 2100. Request ID: -1. | 2022-11-23 08:37:34.549
Interactive Brokers | Received Trade Positions download end message for account U810* | 2022-11-23 08:37:34.638
Interactive Brokers | Stopping automatic Trade Position updates for account: U810* | 2022-11-23 08:37:34.638
Interactive Brokers | Received Trade Positions for all accounts. Performing final processing. | 2022-11-23 08:37:34.638
Message from IB: Der Empfang von Kontodaten durch diesen API-Client wurde beendet. IB Error Code: 2100. Request ID: -1. | 2022-11-23 08:37:34.639
Opened cached Intraday file: C:\SierraChart\Data\DAX-202212-EUREX-EUR-25.scid. Thread ID: 3648 | 2022-11-23 08:37:42.953
[2022-11-23 15:16:15]
John - SC Support - Posts: 30444
The first issue with the CME data is due to what the following line from your log shows:
Allow Support for Sierra Chart Data Feeds is disabled.

You need to go to Global Settings >> Data/Trade Service Settings >> Common Settings and set the option for Allow Support for Sierra Chart Data Feeds to Yes and select OK to close that window.

Then select File >> Disconnect followed by File >> Connect to Data Feed.

You will then be getting the Denali data. Right now you are getting the data from IB.

We recommend that you redownload all the data for your symbols to ensure you have only the Denali data which will be more consistent than a mix of IB and Denali data. To do this, select Edit >> Delete all Data and Download for each symbol (you just need to do it once per symbol, not per chart). It may take a few minutes per chart to redownload the data depending on the amount of data you have set to be displayed.


----

With regards to the EUREX data, we see the following in that log:
Message from IB: Dieses aufgerufene Marktdaten Packet haben Sie nicht abonniert.Es sind keine verz�gerten Marktdaten verf�gbar.DAX DEC'22/DEEP. IB Error Code: 354. Request ID: 100002. | 2022-11-23 08:37:22.385

Symbol Error - QYLD is unknown, unavailable, or improperly formatted. Die Kontraktbeschreibung die f�r QYLD festgelegt wurde ist uneindeutig. | 2022-11-23 08:37:22.550

Message from IB: Dieses aufgerufene Marktdaten Packet haben Sie nicht abonniert.Es sind keine verz�gerten Marktdaten verf�gbar.DAX DEC'22/DEEP. IB Error Code: 354. Request ID: 100001. | 2022-11-23 08:37:22.611

Interactive Brokers | Market data type is Delayed for LLG-STK-SMART-CAD | 2022-11-23 08:37:22.694
Message from IB: F�r die angeforderten Marktdaten liegt kein Abonnement vor. Es werden verz�gerte Marktdaten angezeigt. IB Error Code: 10167. Request ID: 4. Symbol: LLG-STK-SMART-CAD | 2022-11-23 08:37:22.694

From our interpretation of what this states, we think it means that you are not setup to get the data for EUREX.

There is also something wrong with the symbol you entered for QYLD as well as LLG-STK-SMART-CAD. We do not know the specifics on these, you would need to check into them and/or call IB to find out.

--

If you would like to get the data for EUREX from us, then follow the instructions at the following link (your cost would be $25.00 per month for this data):
Denali Exchange Data Feed: *Setup Instructions: All Other Exchanges*
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-11-23 21:46:42]
Mario - Posts: 8
Hello John,

it is working now. Thank you for your time and the great support.

Best regards

Mario

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