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Date/Time: Fri, 19 Apr 2024 14:54:50 +0000

How to Post a Message for Support

removing opt out for emails

View Count: 348

[2022-10-05 21:02:57] #1 [Go To First Post]
user6275 - Posts: 13
Can you guys remove my opt out? i opted out 5127969640mms@att.net and need it back on please. Thanks,

[2022-10-05 21:47:31] #2 [Go To First Post]
John - SC Support - Posts: 30956
We are not seeing that particular email listed as being opted out. The email that is associated with your account is verified and is still "opted in", so there is no issue with this one. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-10-06 03:44:00] #3 [Go To First Post]
User90125 - Posts: 715
@user6275, check the syntax for your cellphone (try # @ mms.att.net )

[2022-10-06 09:30:35] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 14011
No, we do not send Alert emails to ATT.net because they will always put us on a blacklist. You need to use another service provider. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-10-06 09:30:45

[2022-10-06 23:58:54] #5 [Go To First Post]
user6275 - Posts: 13
Oh I wrote it wrong, its my sms 5127969640@mms.att.net Maybe that works?

[2022-10-07 06:30:04] #6 [Go To First Post]
Sierra_Chart Engineering - Posts: 14011
It is the same domain. Alert emails are not allowed to that domain. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-10-07 06:30:14

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