Support Board
Date/Time: Thu, 18 Apr 2024 17:46:46 +0000
No data in free trial
View Count: 382
[2022-10-03 09:18:34] |
Bjorn Carell - Posts: 1 |
Hi. I started the free trial some days ago but have not been able to get any data it seems. Any idea what I need to do to get started? Thanks
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[2022-10-03 10:37:02] |
Sierra Chart Engineering - Posts: 104368 |
Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-10-04 20:09:48] |
User490795 - Posts: 1 |
I have the same issue. Today I requested trial to test new version (as I used your software few years later). Now I have all data services marked as "Not enabled on package".
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[2022-10-04 21:52:07] |
John - SC Support - Posts: 30947 |
User490795: We have reset the trial for your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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