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Date/Time: Thu, 28 Mar 2024 11:05:26 +0000



No delayed data for VXM22_FUT_CFE and CCN22-ICEUS

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[2022-06-13 12:51:25]
Jochen Penther - Posts: 7
Hi,

i use delayed data for analysis. This works fine like described for symbols GC HG CL ES NQ ZB .

For quotes VXM22_FUT_CFE and CCN22-ICEUS the procedure is the same, this means first the message "Waiting to download historical data" (Yellow) and after this the message "Historical download complete" (Green). But no data to see... ... nothing like a chart is displayed.
I have nothing changed in settings. ES works and VXM22_FUT_CFE does not work. CCN21-ICEUS works last year, but CCN22-ICEUS does not work this year.

I have no idea where to search any more, because in the help area VXM22_FUT_CFE is posted that it should work.
Can you please give me a hint? A great thanks!!
[2022-06-13 13:48:16]
Sierra Chart Engineering - Posts: 104368
For S&P 500 Volatility index (CFE exchange) delayed data you must update to the current version. Instructions:
Software Download: Fast Update

There is only end of day delayed data for ICE futures. You should be getting at least that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-06-15 12:59:24

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