Home >> Support Board

Support Board

Date/Time: Thu, 25 Apr 2024 13:52:40 +0000

How to Post a Message for Support

Birds-Eye TPO not printing.

View Count: 288

[2022-05-12 13:50:12] #1 [Go To First Post]
ScottK - Posts: 43
I have a birds-eye view of TPO charts and it does not seem to print in the morning. It does eventually, but am not sure what time. The little red triangle is going up and down with the price, but it is doing that for the evening session even though the morning session has started. I will attach an image showing this.


Birds Eye TPO.png / V - Attached On 2022-05-12 13:47:30 UTC - Size: 251.47 KB - 107 views Attachment Deleted.

[2022-05-12 15:26:43] #2 [Go To First Post]
John - SC Support - Posts: 31098
We are not understanding what your issue is. Also, are those charts from different instances, or is the chart changed between the images, as they are both settings for Chart #7. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-05-12 19:02:27] #3 [Go To First Post]
ScottK - Posts: 43
Instance 2 is the TPO Birds-Eye-View. Instance 3 is the main TPO. I think it says chart #7 because I downloaded someone else's chartbook and just kept this one chart. I am back on my computer 6 hrs later and as I suspected it did finally print out the birds eye view. I turned the blocks on this TPO into letters and compared it to the other TPO with letters. The proper (Instance 3) TPO at 3916.0 printed out ABCEG, but the birds eye TPO only printed out ACE. Ahhhh. I have no idea why I didn't see it before, even though I specifically looked at it, but the session times are wrong! I will see how it works in the morning. Sorry for this.

To post a message in this thread, you need to log in with your Sierra Chart account: