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Date/Time: Fri, 19 Aug 2022 16:38:59 +0000



No attached orders on second pending orders of opposite direction

View Count: 115

[2022-05-12 10:18:21]
Oceans - Posts: 8
Hello,

unlike prior to recent version update and without me changing any setting ("Use attached orders" still enabled), now if I enter a first pending order (limit o stop, doesn't matter) the attached orders show up correctly but, if I enter further pending orders (limit or stop doesn't matter) of opposite direction, then attached orders related to these further orders are missing.
Any clue why?

Thanks in advance
[2022-05-12 11:24:27]
Sierra Chart Engineering - Posts: 104221
We are not able to reproduce this issue. However, make sure that Scale In is disabled:
Attached Orders: Scaling In
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-05-13 09:09:38]
Oceans - Posts: 8
The "Support Scale In" setting doesn't affect the problem.
The "Support Scale Out" does: if I disable "Support Scale Out" then the problem goes away (the resting orders subsequent to the first of opposide side get their attached orders as normal)...but then I don't have scale out capabilitiy activated on executed orders, which I need.
I didn't experience the problem until recently.
[2022-05-13 10:05:32]
Sierra Chart Engineering - Posts: 104221
There were some changes in the way that Scaling Out is implemented. So it must be related to this change. We will look this over.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-05-13 12:59:25]
Sierra Chart Engineering - Posts: 104221
We are going to add a new Scale Out setting to control the new Scale Out behavior and in the next release the old behavior will be restored.

This will be out next week.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-05-13 12:59:35

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