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Date/Time: Fri, 19 Apr 2024 18:34:15 +0000



my data is delayed i purchased data from sierra chart but it is delayed compared

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[2022-04-08 20:02:45]
colt45 - Posts: 2
according to ninjatrader 8 my data is delayed I purchased data from Sierra chart but it says delayed at top of screen and numbers differ from ninjatrader platform to sierra chart can you help fix this issue???
[2022-04-08 22:14:07]
John - SC Support - Posts: 30973
You have not completed the setup for the Denali Exchange Data Feed. You need to go through the instructions at the following link for the CME Group data:
Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges*

Or the following link if you are wanting data from EUREX, CFE, or NASDAQ TotalView:
Denali Exchange Data Feed: *Setup Instructions: All Other Exchanges*

If you are wanting real-time data from the CME Group, then you need to be able to connect to your trading account in order to qualify for the non-professional exchange fees. Refer to the following:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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