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Date/Time: Thu, 25 Apr 2024 05:52:09 +0000



Delayed data

View Count: 524

[2022-03-30 15:39:34]
User728750 - Posts: 24
Hi, what do i need to do so i wont have delayed data? i tried the licencences agreements but it still isnt working and i dont want to do something wrong.
[2022-03-30 15:41:36]
Sierra Chart Engineering - Posts: 104368
What markets do you need data for or want to trade? For example, what particular futures, Forex or stock symbols. You can also give us the exchanges that the particular symbol or symbols trade on.

If you require real-time futures data, then refer to:
https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php

Be sure to read the page linked above completely before making a further inquiry regarding real-time *futures* data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-03-30 15:44:10]
User728750 - Posts: 24
I want real time data for us500 us30 xauusd crude oil
[2022-03-30 15:54:09]
User728750 - Posts: 24
real time futures data of course, but i have bought the denali package, so i have data from CME.... but why is it delayed
[2022-03-30 16:04:10]
User728750 - Posts: 24
if i create futures trading account, then the real time data will work?
[2022-03-30 17:01:31]
Sierra Chart Engineering - Posts: 104368
There are two additional things you need to do. Pay the exchange fees, and also to take advantage of the nonprofessional fees, you need to have a futures trading account. More information is here:

Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges

Who is your futures broker?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-03-30 17:01:38
[2022-03-30 17:04:17]
User728750 - Posts: 24
I dont have futures broker yet.
[2022-03-30 18:05:11]
John - SC Support - Posts: 31098
In order to get the real-time CME Group data at the non-professional rate, you need to have a live, funded, futures trading account to which you can connect your Sierra Chart software. Refer to the following for more information:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges

We recommend the service described at the following link to create an account that can be used to verify your non-professional status for a minimal outlay:
Easy Solution to CME Funded Trading Account Requirement

Then you could go through the Setup Instructions for the Denali data feed for the CME Group data at the following link:
Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges*

-----

But, if you do not have a live trading account, then we really recommend just using our Delayed Streaming Data, as it works the same as real-time data for practicing and developing any studies. And you do not have to pay anything extra for it.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-03-30 18:09:37]
User728750 - Posts: 24
I trade only 1 minute chart, so this is not possible for me. Could i get a refund?
[2022-03-30 18:24:51]
John - SC Support - Posts: 31098
You have us very confused. If you are trading, then you must have a trading account. What broker do you have an account with?

Or, if you do not have a Futures trading account, then we recommend working with the Delayed Streaming Data until you are ready to start trading live, as the delayed data works the same as real-time data, so you can develop your processes or studies without having to pay for real-time data.

Let us know how you want to proceed.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-04-07 11:00:46]
Sierra Chart Engineering - Posts: 104368
Let us know if you need further help.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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