Home >> Support Board

Support Board

Date/Time: Sat, 20 Apr 2024 02:51:48 +0000

How to Post a Message for Support

Data 10 min delayed

View Count: 406

[2022-02-03 18:21:50] #1 [Go To First Post]
User298635 - Posts: 4
Hello, Data is 10 min delayed. I suspect I maybe missing some data agreements? Thank you, Jerry

[2022-02-03 18:53:02] #2 [Go To First Post]
John - SC Support - Posts: 30976
You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: