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Direct MessagesDate/Time: Thu, 25 Apr 2024 23:02:34 +0000
transact data connection
View Count: 1628
| [2013-04-25 05:03:01] |
| M5amhan - Posts: 468 |
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did you update to the new version today? if not you have to for simulated and demo to work
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| [2013-04-25 16:47:27] |
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After selecting File >> Connect to Data Feed, then post a copy of the Sierra Chart Message Log following the steps here: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support Date Time Of Last Edit: 2013-04-25 17:07:47
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| [2013-04-25 20:48:37] |
| M5amhan - Posts: 468 |
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no i meant infinity AT.. they did an update for people doing demo and simulated and sent an email to all the clients about it saying demo and simulated trading wouldnt be supported after yesterday afternoon without an update from the website
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| [2013-04-25 20:49:09] |
| M5amhan - Posts: 468 |
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even funded clients like me had to update
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| [2013-04-25 21:50:17] |
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It appears you are using a TransAct demo account and for the time being those cannot be used with Sierra Chart until we update to the new TransAct API which will be toward the End of next week.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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