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Date/Time: Wed, 24 Apr 2024 14:27:55 +0000



Amp verification / delayed data

View Count: 468

[2021-08-05 13:10:18]
User681923 - Posts: 6
I reactivated my SC service Denali/CME this morning.

Receiving 10-min delayed data...

I did the "few seconds" connection to my live account, which wasn't delayed.

When I switch back to SC Data - All Services, I get the 10-min delayed data.

When I go through the AMP verification, this is what I receive:

The AMP Account is already linked to this Sierra Chart account.

Thanks!
[2021-08-05 14:55:36]
John - SC Support - Posts: 31059
For some reason the connection to your trading account did not update. Please retry the connection to your trading account. If you are setup to use CQG with AMP, then follow these instructions to connect to your CQG account:
CQG Trading Platform Service: Setup Instructions

If you are setup with CQG, then you can not use the AMP verification process through the AMP Trading Account Verification link. That is meant specifically for those customers that do not get setup with an order routing service.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-08-05 15:32:06]
User681923 - Posts: 6
I'm trading with Rithmic data and another platform at AMP.
[2021-08-05 15:36:41]
John - SC Support - Posts: 31059
So you need to connect to your Rithmic account then. Follow these instructions:
Rithmic Trading Platform Service: Setup Instructions
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-08-05 15:39:55]
User681923 - Posts: 6
Will try that again...thanks!

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