Home >> Support Board

Support Board

Date/Time: Thu, 25 Apr 2024 15:01:48 +0000

How to Post a Message for Support

getting delayed data suddenly. please help

View Count: 319

[2021-07-01 12:37:37] #1 [Go To First Post]
User203885 - Posts: 4
i opened my sierra chart this morning to see the following change in my sierra account. the chart says the data is delayed and gives me the following message. i have attached the picture, please help me solve this.


Screenshot 2021-07-01 132400.jpg / V - Attached On 2021-07-01 12:36:50 UTC - Size: 189.1 KB - 107 views Screenshot 2021-07-01 133359.jpg / V - Attached On 2021-07-01 12:37:15 UTC - Size: 318.1 KB - 117 views

[2021-07-01 14:22:37] #2 [Go To First Post]
John - SC Support - Posts: 31101
Check the setting File >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds and ensure that this is set to Yes. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: