Login Page - Create Account

Support Board


Date/Time: Wed, 24 Apr 2024 10:28:05 +0000



IQ FEED DROPPING

View Count: 968

[2014-03-14 13:46:20]
User15451 - Posts: 27
Dear Support,

This has been going on for a while and has recently worsened.

After testing this on more than 4 different Internet connections and two different PC's

It is apparent that IQFeed is disconnecting quite often during the day.

Obviously this is very concerning.

Please Help

Thank You for your support
[2014-03-14 16:29:11]
Sierra Chart Engineering - Posts: 104368
We have not heard this from other users or observed that ourselves.

We recommend contacting DTN about this . They should have some procedure in place to determine the cause of this.

We do testing with IQ Feed probably about once or twice a week and have not observed any obvious connection problems.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account