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Using only sierra no broker

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[2021-04-02 23:34:11] #1 [Go To First Post]
User181601 - Posts: 25
Hi, is there a way to use only sierra platform with real data and no broker? I would like to close my Amp account, and if you provide us with data i could still pay for sierra and use it for demo purposes and backtest only. Is that possible ? Thank you

[2021-04-03 10:56:25] #2 [Go To First Post]
58LesPaul - Posts: 429
You would have to pay for data as a professional which is expensive Activate charts feed, no broker yet

[2021-04-03 12:49:58] #3 [Go To First Post]
User181601 - Posts: 25
HI Thanks for the answer, i had read about that in the past and you just reminded me_ I have come to this conclusion as i am really frustrated about Amp broker, so meanwhile i decide for another broker, i wanted to trade Demo_ My sierra Log on is disabled and i have done nothing wrong_ At Amp they just cut off people with no chances to understand why they do that_ Sierra account now says to contact your Fcm... When i contact Amp you get Robot answers, it makes you wait more than an hour displaying 2 persons in the queue, then after 30 mins displays only one person in the queue, but not getting to speak to anyone_ When i asked how long was there to wait, all you get is a funny smile as you can see from screenshot_


Amp chat long wait, Robotic answer.jpg / V - Attached On 2021-04-03 12:49:34 UTC - Size: 60.52 KB - 281 views Attachment Deleted.

[2021-04-03 13:33:32] #4 [Go To First Post]
58LesPaul - Posts: 429
Why do you need real-time data? I am on Sim only and use delayed data for Only $26 a month.

[2021-04-03 14:45:07] #5 [Go To First Post]
User181601 - Posts: 25
Maybe delayed data only could do the job, at the moment i have package 11 which used to be package 5, and Denali_ If getting delayed data i just cannot figure out how things will change, what to keep and what not to keep. Perhaps an engineer could direct me on this too Thanks_ I only got into this mess due to the previous community i was subscribed to with their Amp affiliations, so never really took the time to deeply understand the sierra terminology for the various step to take. I know the Platforms quite well, but when it comes to options to choose I'm a bit confused by terminology and long readings_ It was not my choice but was directed to choose this as i didnt know at the time_ My fault anyway

[2021-04-04 00:14:10] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Hi, is there a way to use only sierra platform with real data and no broker? I would like to close my Amp account, and if you provide us with data i could still pay for sierra and use it for demo purposes and backtest only. Is that possible ? Yes definitely. Easiest way is with Delayed data. Let us know if that is what you want. Regarding real-time data, refer to: Real-Time Data For now use the Delayed Exchange Data Feed: Delayed Exchange Data Feed Let us know if you just want to use the delayed data and we will change your service package to a lower package which is all that is needed. I only got into this mess due to the previous community i was subscribed to with their Amp affiliations, so never really took the time to deeply understand the sierra terminology for the various step to take. Yes this is true and this is one reason why we want to manage everything ourselves and not have any broker in the middle of it and eliminate confusion and give users a proper quality solution with our own data feeds. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-04 00:16:07

[2021-04-05 19:08:37] #7 [Go To First Post]
User181601 - Posts: 25
OK i have now deleted my Amp account, Yes pls i would like Delayed Data, then later in future will see if/which broker etc. Pls Engineer will this message here be enough to proceed for my change of package, or if you want me to put a request and to post it as Ticket Support, you can let me know and i will do it_ Thanks

[2021-04-05 20:10:32] #8 [Go To First Post]
John - SC Support - Posts: 31059
You are good until April 24, 2021 to continue to get the real-time data from the Denali Exchange Data Feed. That is the date to which you are validated as Non-Professional. Therefore, there is no rush to change to the Delayed data, unless you want to. You have also already paid for the real-time data for the remainder of this month (April). In order to deactivate the Denali Exchange Data Feed, follow the instructions here: https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php#CancellingTheDenaliExchangeDataFeed_Package10_11_12 For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-04-05 21:36:49] #9 [Go To First Post]
User181601 - Posts: 25
Sir thank you for explaining, yes i saw my account paid till 24th, however Amp seem to have power on all this, and i am still not able to connect ... I cannot believe that i am paying not to be able to log in while I'm having live data_ How can be possibly be unlocked... Today i asked for funds withdraws, and clicked the box to close account too, so i have no idea of who is going to unblock this situation_ I hope you can, bless you

[2021-04-05 21:43:50] #10 [Go To First Post]
User181601 - Posts: 25
Thinking well even if I'm still paid for live data, by not having a broker anymore i cannot connect to it anyway... There is now only left 42usd and with amp it needs 100, so won't be able to use the live data_ Hence if that is the case, never mind the money paid, it is done now, does it mean i should just switch to delayed, am i correct?

[2021-04-06 14:13:47] #11 [Go To First Post]
John - SC Support - Posts: 31059
You have already paid for the live data and it is available to you until April 24, 2021, regardless of your connection to a broker, as we check your account one month in advance. In other words, the last time you connected to your AMP account with Sierra Chart was on March 24, 2021. You should not have any problems getting into Sierra Chart. You may need to change your Current Selected Service to SC Data - All Services if your AMP account is no longer valid, as you may be setup to connect to CQG. Refer to the following: Data/Trade Service Settings: Current Selected Service (Global Settings >> Data/Trade Service Settings >> Main Settings >> Service) After you change your service, you will want to open your Chartbooks and select Edit >> Translate Symbols to Current Service in order to update the symbols to the current service selection. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-04-06 18:51:59] #12 [Go To First Post]
User181601 - Posts: 25
That's amazing, changed to SC Data, All Services, and didn't even had to go to Edit, as Magic Sierra converted all symbols_ Will have a read now of that link.. Hope to learn more Many thanks for assistance_

[2021-05-09 14:20:57] #13 [Go To First Post]
User181601 - Posts: 25
HI some advises pls_ I have switched to Sierra 10min delayed data, however i cannot do proper Backtesting and replay charts_ I can Replay with the data from years ago when i Use Daily data (Historical Chart) selected, however i cannot go more than Oct 2020 when i am on 240 min chart_ I read some instructions and clicked to edit> download data / adjust data etc... but i get the same results- No enough data on 60mins/240mins_ How could i solve this now ? Thank you Also on my account i happened to click and cleared affiliation with Amp as i didn't need it anymore, but i get a message saying that now i dont have an affiliation with exchange and cannot use package 11? why is that ? message disappeared quickly so can re-read it again properly_

[2021-05-10 00:58:04] #14 [Go To First Post]
58LesPaul - Posts: 429
What do you have set for days to load under chart settings > main settings?

[2021-05-10 10:22:59] #15 [Go To First Post]
User181601 - Posts: 25
oh yes i know what you mean_ i have set it to 500 days to make sure i think it's a sierra think to limit history, as i can see Daily replay chart won't work and there is a message saying this too_ It works on all other Tfs but not Daily_ Not sure if there is the need to purchase data etc ... Instructions are not clear, or at least not enough to me_

[2021-05-10 18:25:58] #16 [Go To First Post]
John - SC Support - Posts: 31059
First. make sure your File >> Data/Trade Service Settings >> Current Selected Service is set to SC Data - All Services. You need to have this, since you do not have a trading account to connect to. Second, on that same window as above, select the tab for Common Settings and ensure that the option for Allow Support for Sierra Chart Data Feeds is set to Yes. And finally, open your Chartbooks and select Edit >> Translate Symbols to Current Service. Since you are changing your service above, you need to update your symbols to the current service you have selected. Let us know if you have any issue after that. You should be getting the 10 minutes delayed data from the CME Group. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-05-10 23:38:14] #17 [Go To First Post]
User181601 - Posts: 25
Hi Thanks for the answer .. I have those enabled from already a month or so, since your last answer when you helped me some time ago_ It all worked well but ... Problem is different here atm It is not possible to Replay and backtest on Daily Charts, only Intraday Hence this way not possible to backtest and Using Replay on 2 time frames for example_ If i want to use the Daily and the H4 not possible Also loading daily charts takes long time Screenshots attached Thank you


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[2021-05-11 17:11:49] #18 [Go To First Post]
John - SC Support - Posts: 31059
Refer to the following: Replaying Charts: Replaying Historical Daily and Higher Timeframe Charts For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-05-14 21:50:51] #19 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Also refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2021-05-16 13:56:27] #20 [Go To First Post]
User181601 - Posts: 25
Did all that so many attempts and i failed every time_ I might become like Thomas A. Edison here failing 3,999 times and get it at the last time? I am exhausted_ Edit >> Delete All Data And Download Sierra Chart will request historical Intraday data up to the number of days specified Did that and specified dates from 2018, but all i get is from Oct 2020_ Tried to delete all data and download again_ No Tried Adjust all data, with specified date time .. No Adjusted Values Main setting common settings ..No Works and i get data from 2018, on a daily chart, but not on H4 chart 240 mins Thanks


chart data .jpg / V - Attached On 2021-05-16 13:56:09 UTC - Size: 165.84 KB - 220 views

[2021-05-16 18:39:35] #21 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The data is available. There definitely is no problem. HD Request # 15 \| Downloading Intraday chart data for AUDCAD to the file AUDCAD.scid. Service: fxcm \| 2021-05-16 14:33:23.298 HD Request # 15 \| Download start date-time: 2015-11-24 13:33:23.000000. File last date-time: 00:00:00.000000 \| 2021-05-16 14:33:23.298 HD Request # 15 \| Using server: ds4.sierracharts.com port 10150 \| 2021-05-16 14:33:23.299 HD Request # 15 \| Setting DTC encoding to Binary VLS \| 2021-05-16 14:33:23.699 HD Request # 15 \| Sending historical data logon request message. \| 2021-05-16 14:33:23.699 HD Request # 15 \| Requesting Intraday data. Start date-time: 2015-11-24 13:33:23. Record interval: 60. Symbol: AUDCAD \| 2021-05-16 14:33:24.431 HD Request # 15 \| Decompressing data. \| 2021-05-16 14:33:24.633 HD Request # 15 \| Receiving Intraday data for AUDCAD starting at 2015-11-24 13:33:25.000000 \| 2021-05-16 14:33:26.086 HD Request # 15 \| Timestamp of first Intraday data file record written: 2015-11-24 13:33:25.000000 \| 2021-05-16 14:33:27.533 Historical data download thread signaled to stop. \| 2021-05-16 14:35:28.717 HD Request # 15 \| Received 2031355 records from 2015-11-24 13:33:25.000000 to 2021-05-14 16:58:01.254000 (5.5years) and wrote 2031355 records for AUDCAD \| 2021-05-16 14:35:28.718 HD Request # 15 \| Completion time: 2m 5s \| 2021-05-16 14:35:28.719 HD Request # 15 \| Intraday data download complete for AUDCAD. Unique request ID: 15 \| 2021-05-16 14:35:28.719 Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We can then see what step you are missing to do. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-16 18:40:39

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