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Date/Time: Thu, 28 Mar 2024 19:45:55 +0000



Chart showing- Delayed data despite subscription

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[2020-07-17 19:17:41]
User666006 - Posts: 1
Hi
I have registered package 3 yesterday with access to package 5 with 30 day evaluation period.I was expecting to get real time data on my subscription. But on top of my chart it is still showing Delayed, and Not real time Data. Can you please have a look and give me advice.
thank you
khine
[2020-07-17 20:10:13]
Sierra Chart Engineering - Posts: 104368
If you require real-time futures data, then refer to:
https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php

Be sure to read the page linked above completely before making a further inquiry regarding real-time *futures* data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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