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Bonds Charts from IB

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[2014-01-14 13:07:00] #1 [Go To First Post]
User626121 - Posts: 82
Hi, I want to chart bonds with SC. Broker is IB. I use this symbol format: http://www.sierrachart.com/index.php?l=doc/IBSymbols.html#Bonds If I open a bond intraday chart, it says download failed and disconnects from IB. Thanks in advance, mscha

[2014-01-14 16:29:06] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Please contact Interactive Brokers at API@interactivebrokers.com about this. They will need to see your TWS log file. They will provide you instructions on how to access and send the log file. Let us know what they say. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-14 16:29:34

[2014-01-16 15:54:16] #3 [Go To First Post]
User626121 - Posts: 82
Here is the answer from IB support (I don't know why she says "Multicharts" instead of "Sierra Chart", because I clearly said I use SC): Hello xxx, According to your log's the API Client (e.g. MultiCharts) only had requested real time market data, not historical data for the US-T Bond (localSymbol = IBCID138298428). But since Bonds only trade from 08:00 - 17:00 EST the market was closed and there was no real time data to relay back. Just like in TWS, using MultiCharts you can request historical data (e.g. charting data) with the What to Show = MIDPOINT, which will then be able to relay historical data to the API Client. as a test I utilized our Sample Java Client which uses the same type of API Connection used by MultiCharts. Below I have provided a screen shot that shows that historical data can be successfully requested for the US-T Bond contract: localSymbol = IBCID138298428 secType = BOND exchange = SMART currency = USD End Date/Time = 20140115 17:00:00 EST Duration = 3 M barSize = 1 day What to Show = MIDPOINT To recap it seems MultiCharts was only requesting real time data which is not available when the market is closed, there are no indications that any disconnect or error caused MultiCharts to shut down and IB does provide historical data for US-T Bonds. In this particular case it would be advised to forward this e-mail to MultiCharts for additional assistance. Regards, -Angel IB API Support

[2014-01-16 16:02:40] #4 [Go To First Post]
User626121 - Posts: 82
Here is the screen shot: http://www.directupload.net/file/d/3504/okk5yvdy_png.htm

[2014-01-17 05:17:09] #5 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Thank you. We are working on adding proper BOND support now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-01-17 06:49:49] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Proper support for BONDS will be out in version 1079. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-01-21 21:08:13] #7 [Go To First Post]
User626121 - Posts: 82
I still have the same problem. With version 1079 and 1080.

[2014-01-21 21:30:53] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes, we actually were thinking about this and really the change we made did not really mean much because you can accomplish the same thing just by using the -BAAVG suffix at the end of the BOND symbol. We can have a look at your Message Log. Here are the instructions to provide it: https://www.sierrachart.com/index.php?l=PostingInformation.php#log If we do not see anything we can help with, and Interactive Brokers support does not have the competence to help you with the problem, then there is nothing we can do to help you. From what we can tell the problem is clearly on their side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-01-21 22:25:59] #9 [Go To First Post]
User626121 - Posts: 82
Software version: 1080 \| 2014-01-21 23:25:18 Usage end date: 2014-09-17 \| 2014-01-21 23:25:18 Enabled for: Sierra Chart Historical Data Service. \| 2014-01-21 23:25:18 Allow Support for Sierra Chart Data Feeds is enabled. \| 2014-01-21 23:25:18 Active service: Interactive Brokers \| 2014-01-21 23:25:18 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) \| 2014-01-21 23:25:18 2014-01-21 23:25:18 Local computer clock time \| 2014-01-21 23:25:18 2014-01-21 22:25:18 GMT time \| 2014-01-21 23:25:18 2014-01-21 23:25:18 Time zone adjusted time \| 2014-01-21 23:25:18 Time difference to server time: 2 seconds. \| 2014-01-21 23:25:18 Program path: C:\SierraChart2\ \| 2014-01-21 23:25:18 Data Files path: C:\SierraChart2\Data\ \| 2014-01-21 23:25:18 OS Version Number: 6.2 \| 2014-01-21 23:25:18 Checking for new symbol settings for ib \| 2014-01-21 23:25:18 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-01-21 23:25:23 The network socket is connected. \| 2014-01-21 23:25:23 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. \| 2014-01-21 23:25:23 TWS server version: 70 \| 2014-01-21 23:25:23 IB: Connected. Waiting for account information. \| 2014-01-21 23:25:23 IB Account information received. \| 2014-01-21 23:25:23 Connected to IB Live account. \| 2014-01-21 23:25:23 Interactive Brokers: Requesting Trade Positions for account: U174412 \| 2014-01-21 23:25:23 Next valid order ID: 1 \| 2014-01-21 23:25:23 Message from IB: Marktdaten Farm Verbindung ist OK:cafarm. IB Error Code: 2104. Request ID: -1. \| 2014-01-21 23:25:23 Message from IB: Marktdaten Farm Verbindung ist OK:usfarm.us. IB Error Code: 2104. Request ID: -1. \| 2014-01-21 23:25:23 Message from IB: Marktdaten Farm Verbindung ist OK:cashfarm. IB Error Code: 2104. Request ID: -1. \| 2014-01-21 23:25:23 Message from IB: Marktdaten Farm Verbindung ist OK:usfuture. IB Error Code: 2104. Request ID: -1. \| 2014-01-21 23:25:23 Message from IB: Marktdaten Farm Verbindung ist OK:eurofarm. IB Error Code: 2104. Request ID: -1. \| 2014-01-21 23:25:23 Message from IB: Marktdaten Farm Verbindung ist OK:aufarm. IB Error Code: 2104. Request ID: -1. \| 2014-01-21 23:25:23 Message from IB: Marktdaten Farm Verbindung ist OK:hkfarm. IB Error Code: 2104. Request ID: -1. \| 2014-01-21 23:25:23 Message from IB: Marktdaten Farm Verbindung ist OK:usbond. IB Error Code: 2104. Request ID: -1. \| 2014-01-21 23:25:23 Message from IB: Marktdaten Farm Verbindung ist OK:usfarm. IB Error Code: 2104. Request ID: -1. \| 2014-01-21 23:25:23 Message from IB: HMDS Daten Farm Verbindung ist OK:ushmds.us. IB Error Code: 2106. Request ID: -1. \| 2014-01-21 23:25:23 Message from IB: HMDS Daten Farm Verbindung ist OK:ilhmds. IB Error Code: 2106. Request ID: -1. \| 2014-01-21 23:25:23 Message from IB: HMDS Daten Farm Verbindung ist OK:euhmds. IB Error Code: 2106. Request ID: -1. \| 2014-01-21 23:25:23 Message from IB: HMDS Daten Farm Verbindung ist OK:cashhmds. IB Error Code: 2106. Request ID: -1. \| 2014-01-21 23:25:23 Message from IB: HMDS Daten Farm Verbindung ist OK:hkhmds. IB Error Code: 2106. Request ID: -1. \| 2014-01-21 23:25:23 Message from IB: HMDS Daten Farm Verbindung ist OK:ushmds. IB Error Code: 2106. Request ID: -1. \| 2014-01-21 23:25:23 Next valid order ID: 1 \| 2014-01-21 23:25:23 IB Account information received. \| 2014-01-21 23:25:23 Connected to IB Live account. \| 2014-01-21 23:25:23 Interactive Brokers: Received Trade Positions download end message for account U174412 \| 2014-01-21 23:25:23 IB: Requesting historical order fills for account U174412 \| 2014-01-21 23:25:28 Interactive Brokers: Received Open orders end message. \| 2014-01-21 23:25:28 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart2\Data\IBCID138298428-BOND-SMART-USD.scid \| 2014-01-21 23:25:38 Interactive Brokers - Starting real-time market data updates for: IBCID138298428-BOND-SMART-USD \| 2014-01-21 23:25:38 Subscribing to symbol: IBCID138298428 SecType: BOND Expiry: Exchange: SMART Currency: USD Multiplier: \| 2014-01-21 23:25:38 HD Request # 2 - Downloading Intraday chart data for IBCID138298428-BOND-SMART-USD to the file IBCID138298428-BOND-SMART-USD.scid. Service: ib \| 2014-01-21 23:25:38 HD Request # 2 - Download start Date-Time: 00:00:00.0 \| 2014-01-21 23:25:38 HD Request # 2 - Requesting a total of 30 days and 0 seconds. \| 2014-01-21 23:25:38 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 2505600. \| 2014-01-21 23:25:38 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-24 00:35:38 for IBCID138298428-BOND-SMART-USD \| 2014-01-21 23:25:38 Message from IB: Warnung: Die Order-Größe für Anleihen (Bills) wird als Nominalwert der Order angegeben, und muss ein Vielfaches der Mindestschrittgröße betragen.. IB Error Code: 2113. Request ID: -1. \| 2014-01-21 23:25:38 Error: Received an unknown message ID from IB. Message ID: 0 (0) \| 2014-01-21 23:25:39 These were the last few message IDs: 7, 8, 7, 8, 7, 8, 7, 8, 8, 54, 53, 55, 49, 4, 18, 0 . Total messages received: 378 \| 2014-01-21 23:25:39 NOTICE: Please report this problem to Sierra Chart Support on the Sierra Chart Support Board. \| 2014-01-21 23:25:39 Connection to the external service has been lost. \| 2014-01-21 23:25:39 0=0 \| 1=52 \| 2=1 \| 3=2 \| 4=4 \| 5=2 \| 6=-1 \| 7=2113 \| 8=Warnung: Die Order-Größe für Anleihen (Bills) wird als Nominalwert der Order angegeben, und muss ein Vielfaches der Mindestschrittgröße betragen. \| \| 2014-01-21 23:25:39 HD Request # 2 - Download canceled. \| 2014-01-21 23:25:39 HD Request # 2 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for IBCID138298428-BOND-SMART-USD \| 2014-01-21 23:25:39 HD Request # 2 - Intraday download COMPLETE for IBCID138298428-BOND-SMART-USD \| 2014-01-21 23:25:39 Disconnected from IB. \| 2014-01-21 23:25:39 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-01-21 23:25:39 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-01-21 23:25:44 The network socket is connected. \| 2014-01-21 23:25:44 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. \| 2014-01-21 23:25:44 TWS server version: 70 \| 2014-01-21 23:25:44 IB: Connected. Waiting for account information. \| 2014-01-21 23:25:44 IB Account information received. \| 2014-01-21 23:25:44 Connected to IB Live account. \| 2014-01-21 23:25:44 Interactive Brokers: Requesting Trade Positions for account: U174412 \| 2014-01-21 23:25:44 Next valid order ID: 1 \| 2014-01-21 23:25:44 Message from IB: Marktdaten Farm Verbindung ist OK:cafarm. IB Error Code: 2104. Request ID: -1. \| 2014-01-21 23:25:44 Message from IB: Marktdaten Farm Verbindung ist OK:usfarm.us. IB Error Code: 2104. Request ID: -1. \| 2014-01-21 23:25:44 Message from IB: Marktdaten Farm Verbindung ist OK:cashfarm. IB Error Code: 2104. Request ID: -1. \| 2014-01-21 23:25:44 Message from IB: Marktdaten Farm Verbindung ist OK:usfuture. IB Error Code: 2104. Request ID: -1. \| 2014-01-21 23:25:44 Message from IB: Marktdaten Farm Verbindung ist OK:eurofarm. IB Error Code: 2104. Request ID: -1. \| 2014-01-21 23:25:44 Message from IB: Marktdaten Farm Verbindung ist OK:aufarm. IB Error Code: 2104. Request ID: -1. \| 2014-01-21 23:25:44 Message from IB: Marktdaten Farm Verbindung ist OK:hkfarm. IB Error Code: 2104. Request ID: -1. \| 2014-01-21 23:25:44 Message from IB: Marktdaten Farm Verbindung ist OK:usbond. IB Error Code: 2104. Request ID: -1. \| 2014-01-21 23:25:44 Message from IB: Marktdaten Farm Verbindung ist OK:usfarm. IB Error Code: 2104. Request ID: -1. \| 2014-01-21 23:25:44 Message from IB: HMDS Daten Farm Verbindung ist OK:ushmds.us. IB Error Code: 2106. Request ID: -1. \| 2014-01-21 23:25:44 Message from IB: HMDS Daten Farm Verbindung ist OK:ilhmds. IB Error Code: 2106. Request ID: -1. \| 2014-01-21 23:25:44 Message from IB: HMDS Daten Farm Verbindung ist OK:euhmds. IB Error Code: 2106. Request ID: -1. \| 2014-01-21 23:25:44 Message from IB: HMDS Daten Farm Verbindung ist OK:cashhmds. IB Error Code: 2106. Request ID: -1. \| 2014-01-21 23:25:44 Message from IB: HMDS Daten Farm Verbindung ist OK:hkhmds. IB Error Code: 2106. Request ID: -1. \| 2014-01-21 23:25:44 Message from IB: HMDS Daten Farm Verbindung ist OK:ushmds. IB Error Code: 2106. Request ID: -1. \| 2014-01-21 23:25:44 Next valid order ID: 1 \| 2014-01-21 23:25:44 IB Account information received. \| 2014-01-21 23:25:44 Connected to IB Live account. \| 2014-01-21 23:25:44 Interactive Brokers: Received Trade Positions download end message for account U174412 \| 2014-01-21 23:25:44 Interactive Brokers - Starting real-time market data updates for: IBCID138298428-BOND-SMART-USD \| 2014-01-21 23:25:44 Subscribing to symbol: IBCID138298428 SecType: BOND Expiry: Exchange: SMART Currency: USD Multiplier: \| 2014-01-21 23:25:44 HD Request # 3 - Downloading Intraday chart data for IBCID138298428-BOND-SMART-USD to the file IBCID138298428-BOND-SMART-USD.scid. Service: ib \| 2014-01-21 23:25:44 HD Request # 3 - Download start Date-Time: 00:00:00.0 \| 2014-01-21 23:25:44 HD Request # 3 - Requesting a total of 30 days and 0 seconds. \| 2014-01-21 23:25:44 HD Request # 3 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 2505600. \| 2014-01-21 23:25:44 HD Request # 3 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-24 00:35:44 for IBCID138298428-BOND-SMART-USD \| 2014-01-21 23:25:44 Message from IB: Warnung: Die Order-Größe für Anleihen (Bills) wird als Nominalwert der Order angegeben, und muss ein Vielfaches der Mindestschrittgröße betragen.. IB Error Code: 2113. Request ID: -1. \| 2014-01-21 23:25:44 Error: Received an unknown message ID from IB. Message ID: 0 (0) \| 2014-01-21 23:25:44 These were the last few message IDs: 8, 7, 8, 7, 8, 7, 8, 7, 8, 7, 8, 8, 54, 4, 18, 0 . Total messages received: 375 \| 2014-01-21 23:25:44 NOTICE: Please report this problem to Sierra Chart Support on the Sierra Chart Support Board. \| 2014-01-21 23:25:44 Connection to the external service has been lost. \| 2014-01-21 23:25:44 0=0 \| 1=52 \| 2=1 \| 3=2 \| \| 2014-01-21 23:25:44 HD Request # 3 - Download canceled. \| 2014-01-21 23:25:44 HD Request # 3 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for IBCID138298428-BOND-SMART-USD \| 2014-01-21 23:25:44 HD Request # 3 - Intraday download COMPLETE for IBCID138298428-BOND-SMART-USD \| 2014-01-21 23:25:44 Disconnected from IB. \| 2014-01-21 23:25:44 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-01-21 23:25:44

[2014-01-22 07:33:06] #10 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We understand the problem now. This will be resolved in the next release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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