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Date/Time: Wed, 24 Apr 2024 20:35:02 +0000



Cannot connect the chart portion of the system nor can I download and install the latest version

View Count: 1131

[2013-12-02 23:35:20]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay.

This is the relevant error message:
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-12-02 09:43:55

Refer to the documentation here for help with this:
http://www.sierrachart.com/index.php?l=doc/TransAct.php#BridgeConnectionError

For further help please contact TransAct support. Your broker can put you in contact with them.

You are already on the latest version.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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