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Date/Time: Wed, 24 Apr 2024 02:22:41 +0000



lost a big portion of my studies

View Count: 773

[2018-01-05 00:19:32]
Sierra Chart Engineering - Posts: 104368
Refer to this Support Board thread about this issue:
Studies gone missing?

In your particular case you will need to look in this folder instead :
C:\SierraChart\SierraChartTransActMA\
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-01-05 00:20:40
[2018-01-05 14:47:00]
User322939 - Posts: 3
I lost most of my studies this morning I have updated the software as mention in this tread and still nothing ... help
[2018-01-05 14:52:56]
Sierra Chart Engineering - Posts: 104368
This problem is caused by your antivirus software deleting the SierraChartStudies.dll file. You need to disable your antivirus/security software.

For more information, refer to:
Software Download: Antivirus/Anti-malware Software Flagging Sierra Chart Installer or other Files as Unsafe/Infected

Once you do that, then update Sierra Chart with Help >> Download Prerelease to get the missing file. Instructions:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-01-05 14:53:26

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