Support Board
Date/Time: Wed, 24 Apr 2024 02:22:41 +0000
lost a big portion of my studies
View Count: 773
[2018-01-05 00:19:32] |
Sierra Chart Engineering - Posts: 104368 |
Refer to this Support Board thread about this issue: Studies gone missing? In your particular case you will need to look in this folder instead : C:\SierraChart\SierraChartTransActMA\ Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-01-05 00:20:40
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[2018-01-05 14:47:00] |
User322939 - Posts: 3 |
I lost most of my studies this morning I have updated the software as mention in this tread and still nothing ... help
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[2018-01-05 14:52:56] |
Sierra Chart Engineering - Posts: 104368 |
This problem is caused by your antivirus software deleting the SierraChartStudies.dll file. You need to disable your antivirus/security software. For more information, refer to: Software Download: Antivirus/Anti-malware Software Flagging Sierra Chart Installer or other Files as Unsafe/Infected Once you do that, then update Sierra Chart with Help >> Download Prerelease to get the missing file. Instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-01-05 14:53:26
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