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Date/Time: Sat, 20 Jan 2018 23:12:12 +0000



Missing data?

Support Request:
[2013-04-03 10:42:31]
User38514 - Posts: 2
Hello there,
I bought package of 3 on different account before. I used datafeed: SC Historical Intraday futures data and find symbol FESX H2, FESX M2, FESX U2, FESX H3... For example between FESX H2 and FESX M2 is lost 1 month market prices. About others contract months are same. Where is a problem? I need every day for my backtests. Thank you for your assistance and My applogize about mistakes in English. Have a nice day.
[2013-04-03 17:11:56]
Sierra Chart Engineering - Posts: 56324
Please refer to help topic 42.1 here:
Http://www.sierrachart.com/index.php?l=doc/helpdetails42.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2013-04-04 09:07:37]
User38514 - Posts: 2
Hi, I got this setup in my sierra. For example in contract month FESX H2: I have in date range in file (2012-01-16 to 2012-03-16) display to load 200. and FESX M2 I have in date range in file (2012-04-16 to 2012-06-15) display to load 200. I lost one month between contract months. This same in others months. In setting of datafeed. Max historical ID to load I have 2.000. I do not know where is mistake. Thank you.
[2013-04-04 09:15:33]
Sierra Chart Engineering - Posts: 56324
Re-download the data by going to the chart and selecting Edit >> Delete All Data and Download
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2013-04-09 15:52:33]
User25778 - Posts: 4
I do not have this button in edit menu. I do not know what I have to do for this.
[2013-04-09 16:06:15]
Sierra Chart Engineering - Posts: 56324
Please update by selecting Help >> Download Current Version.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2013-04-09 16:25:23]
User25778 - Posts: 4
I used perform symbol rollover and history is continual now. This is valid solotion? By the way What means Data storage unit (1 tick, 2 second etc.) thank you.
[2013-04-09 16:47:06]
Sierra Chart Engineering - Posts: 56324
Are you referring to using the Continuous Futures Contract option in Chart >> Chart Settings? If so, that is a good solution.

You can find documentation for Intraday Data Storage Time Unit here:

http://www.sierrachart.com/index.php?l=doc/doc_DataSourceSettings.html#IntradayStorageUnit
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2013-04-09 16:47:28

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