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Date/Time: Tue, 23 Apr 2024 11:49:31 +0000



Setup for Delayed Streaming data but it doesn't stream

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[2017-05-08 19:37:49]
Skip1 - Posts: 1
I am on a trial, I believe I am setup for streaming data, but it doesn't stream, (ten minute delay right?). If I delete and download data, I get it to the tick for ten minutes delayed, but it doesn't update after that. What do I need to do to fix this?
Thanks
[2017-05-08 22:49:40]
Sierra Chart Engineering - Posts: 104368
The delayed data is not streaming.

Only the real-time data is streaming and that is a separate cost or you need to use an external Data/Trading service for that real-time data.

You just need to reconnect to the data feed to get the data to be up-to-date within 10 to 15 minutes:
File Menu: Procedure to Reconnect to the Data and Trade Servers
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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