Login Page - Create Account

Support Board


Date/Time: Thu, 28 Mar 2024 09:12:02 +0000



Nat Gas Chart Frozen

View Count: 2447

[2013-03-28 16:29:56]
Sierra Chart Engineering - Posts: 104368
Please tell us the exact Symbol of the chart. You can see this in Chart >> Chart Settings for the chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-03-28 16:30:11
[2013-03-28 17:10:47]
Sierra Chart Engineering - Posts: 104368
You posted images of 2 charts that were apparently from another user. They have been deleted. Either there was some technical problem and you did not post those images or we are confused as to why you posted them? They are not relevant to this because they involve another symbol.

Please refer to help topic 3 here:
http://www.sierrachart.com/index.php?l=doc/helpdetails3.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-03-28 19:48:20]
Sierra Chart Engineering - Posts: 104368
There is a communication problem here.

Please have them open a chart by selecting File >> Find Symbol. In the Selected Symbol box enter the following symbol:
NG-201305-CME

Press Open Intraday Chart. After that if there is a problem, please provide an image of the chart, by following these steps:
https://www.sierrachart.com/index.php?l=PostingInformation.php#Image


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-04-03 10:28:48]
User28973 - Posts: 8
http://www.sierrachart.com/image.php?l=1364984851975.png

[2013-04-03 10:32:27]
User28973 - Posts: 8
Here I found that post a picture istavio daily chart and less time frame here
http://www.sierrachart.com/image.php?l=1364985105408.png

[2013-04-03 15:55:20]
Sierra Chart Engineering - Posts: 104368
They are looking at the Natural Gas TAS chart. They clearly are not charting NG-201305-CME. None of these charts are for that symbol.

For wheat, use the ZW-201305-CBOT
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-04-03 15:56:07

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account