Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Fri, 19 Apr 2024 13:21:04 +0000
Chart does not activate
View Count: 1018
| [2015-11-26 01:50:16] |
| |
|
We can see that you have successfully connected: TransAct Trading | Connected to data and trading server. | 2015-11-25 13:43:55 So you just need to open a chart by following the instructions here: http://www.sierrachart.com/index.php?page=doc/doc_GettingStarted.php#OpenChart Sierra Chart Support |
| [2015-11-27 18:12:07] |
| |
|
We need more information about "still does not work". So when you select File >> Find Symbol, do you see symbols listed? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-11-27 18:30:13] |
| |
|
This is very unusual. Set your telephone number here so we can check on this using remote assistance: https://www.sierrachart.com/usercp.php?page=ManageAccountInfo Let us know when that is done. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-11-27 20:24:24] |
| |
|
We have looked into the problem and we will make the necessary changes to avoid this kind of issue. For the record, the issue was that the height of the Control Bar was very large and occupying the entire Sierra Chart desktop space. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: