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Date/Time: Thu, 10 Oct 2024 01:30:03 +0000



Unable to connect sent a copy of the log

View Count: 903

[2014-12-26 15:12:31]
User69533 - Posts: 3
Unable to connect sent a copy of the log
[2014-12-26 20:14:07]
Sierra Chart Engineering - Posts: 104368
Looks like you are trying to connect to CQG?

These are the relevant messages:



CQG - AMP FIX: Not connecting to trading server because Username is not specified. | 2014-12-26 10:07:10
CQG - AMP | Connecting to market data server. | 2014-12-26 10:07:10
Connecting to websocket server. | 2014-12-26 10:07:10
Socket (0) | Resolved address demoapi.cqg.com to IP 208.48.16.32 | 2014-12-26 10:07:10
Socket (320) | Connected. | 2014-12-26 10:07:10
Socket (320) | Starting SSL connection. | 2014-12-26 10:07:10
Socket (320) | SSL connection established. | 2014-12-26 10:07:10
Opening websocket. | 2014-12-26 10:07:10
Sending websocket handshake. | 2014-12-26 10:07:10
Received websocket handshake acknowledgment. | 2014-12-26 10:07:10
TRANSPORT OPEN | 2014-12-26 10:07:10
CQG - AMP | Websocket connected. | 2014-12-26 10:07:10
CQG - AMP | Sending market data logon message. | 2014-12-26 10:07:10
CQG - AMP | Market data logon unsuccessful. Server message: Username or password is incorrect | 2014-12-26 10:07:10 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-12-26 10:07:10



We are working on the CQG documentation now to explain how to use CQG FIX. Should be ready in about 30 minutes.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-12-26 20:45:52]
Sierra Chart Engineering - Posts: 104368
Follow the updated instructions here to connect to CQG:
CQG Trading Platform Service: Setup Instructions

Let us know if you need more help.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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