Support Board
Date/Time: Thu, 25 Apr 2024 22:03:48 +0000
Post From: Data Pausing After Detecting No Activity - Network Still Connected
[2020-09-17 18:46:03] |
User240019 - Posts: 112 |
OK! I believe you. Howevr, on another computer, on the different network, closer to the ISP egress I'm having the same issue. Data undownloaded and the charts are frozen in time while price continues to move. There may be multiple issues here. It seems that there IS a buffer issue that leads to a temporary loss of connectivity, which might be my end but then also a complete disconnect that prevents the download of data while price, including time and sales, is moving and showing data transmission. In the attached screenshot, on a different computer, you're seeing the same behavior. Here's the log for the period of time referenced. I assure you, I'm watching price move and time and sales move with it, you can see the time stamp of time and sales for further confirmation. Triggering next historical data download in queue. | 2020-09-17 12:32:12.177 Triggering next historical data download in queue. | 2020-09-17 12:32:12.177 Triggering next historical data download in queue. | 2020-09-17 12:32:12.177 Triggering next historical data download in queue. | 2020-09-17 12:32:12.177 Triggering next historical data download in queue. | 2020-09-17 12:32:12.177 Updated verified funded futures trading account ending date to: 2020-10-17 17:32:12 | 2020-09-17 12:32:12.177 SC Data - All Services | There has been no activity on the network socket for 40 seconds. Will reconnect. | 2020-09-17 12:42:35.405 SC Data - All Services | Waiting for socket receive thread to end | 2020-09-17 12:42:35.405 DTC Client socket (1) | CloseSocket call. | 2020-09-17 12:42:35.405 DTC Client socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-09-17 12:42:35.405 SC Data - All Services | Disconnected from the server. | 2020-09-17 12:42:35.405 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2020-09-17 12:42:35.405 DTC Client socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2020-09-17 12:42:35.405 SC Data - All Services | Connecting to the server ds22.sierracharts.com. Port 443 | 2020-09-17 12:42:37.404 DTC Client socket (3) | Creating socket. | 2020-09-17 12:42:37.404 DTC Client socket (3) | New receive buffer size: 6291456 | 2020-09-17 12:42:37.405 DTC Client socket (3) | Connecting to IP: 208.185.224.129. | 2020-09-17 12:42:37.405 SC Data - All Services | Network connection to server complete. | 2020-09-17 12:42:37.465 SC Data - All Services | Starting socket receive thread. | 2020-09-17 12:42:37.465 SC Data - All Services | Sending encoding request to server: Binary VLS | 2020-09-17 12:42:37.465 |
unnamed,png.png / V - Attached On 2020-09-17 18:45:55 UTC - Size: 244.86 KB - 22 views |