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Direct MessagesDate/Time: Thu, 25 Apr 2024 23:15:56 +0000
Post From: Data Pausing After Detecting No Activity - Network Still Connected
| [2020-09-17 17:30:18] |
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It is not possible for Sierra Chart to lose connectivity and not reconnect to the data feed as long as it is set to reconnect (Link about this is above). There cannot be a simply a loss of connectivity for hours and this be a problem within Sierra Chart or with the servers. When you have a problem next provide a copy of the Message Log: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |