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Direct MessagesDate/Time: Thu, 25 Apr 2024 21:27:42 +0000
Post From: Data Pausing After Detecting No Activity - Network Still Connected
| [2020-09-11 17:41:54] |
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Notice image, which shows that the data is NOT downloaded to current, and price is movinng, but the charts aren't updating. The usual reason for this is explained here:Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart: 3.3 - Session Start Time and End Time not Covering Current Time I tried to delete and re-download the data and I get this message. Image attached. I don't understand why it's asking about June first, there's only 5 days loaded...regardless, it doesn't work; it neither deletes nor re-downloads the data. We see you are using a sub instance. We want you to update to the latest version:Software Download: Fast Update And then fully re-download the data: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-11 17:42:22
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