Support Board

Date/Time: Thu, 18 Apr 2024 14:59:15 +0000

Post From: Data Pausing After Detecting No Activity - Network Still Connected

[2020-09-10 19:02:48] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
If you are not noticing any improvement with the Denali data feed as compared to CQG, it is quite clear that the issue has to do with your network connectivity and that is what this message means: DTC Client socket (1) \| Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. \| 2020-09-10 08:55:46.913 Check all of your networking related hardware and use a different ISP. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing