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Date/Time: Wed, 24 Apr 2024 03:07:27 +0000



Post From: Data Pausing After Detecting No Activity - Network Still Connected

[2020-09-10 14:11:07]
User240019 - Posts: 112
I'm having persistent pauses in my charts downloading data. I've run a persistent ping to determine if I'm losing network - and according to that diagnostic, I'm not. I found a log that shows what's happening, but I don't know what's going on behind the scenes to cause it. I was on CQG and just switched to DENALI.

2159 is my build.

Here's the selection I was able to find.

RTYU20_FUT_CME [CB][M] 1 Min #6 | Performing a full recalculation because it has been tagged. Chartbook: RTY_EMA_BREAKOUT CHART.Cht | 2020-09-10 08:47:49.322
RTYU20_FUT_CME [CBV][M] 5 Min #7 | Performing a full recalculation because it has been tagged. Chartbook: RTY_EMA_BREAKOUT CHART.Cht | 2020-09-10 08:47:49.325
YMU20_FUT_CBOT/MYMU20_FUT_CBOT [CBV][M] Aligned Renko 6t #5 | Performing a full recalculation because it has been tagged. Chartbook: YM_EMA_BREAKOUT CHART.Cht | 2020-09-10 08:47:49.375
YMU20_FUT_CBOT [CBV][M] 5 Min #7 | Performing a full recalculation because it has been tagged. Chartbook: YM_EMA_BREAKOUT CHART.Cht | 2020-09-10 08:47:49.603
SC Data - All Services | There has been no activity on the network socket for 40 seconds. Will reconnect. | 2020-09-10 08:55:45.515
SC Data - All Services | Waiting for socket receive thread to end | 2020-09-10 08:55:45.515
DTC Client socket (1) | CloseSocket call. | 2020-09-10 08:55:45.516
SC Data - All Services | Disconnected from the server. | 2020-09-10 08:55:45.516
SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2020-09-10 08:55:45.516
DTC Client socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2020-09-10 08:55:45.516
DTC Client socket (1) | Write has completed. Shutdown being performed. | 2020-09-10 08:55:46.913
DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2020-09-10 08:55:46.913
DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-09-10 08:55:46.913
DTC Client socket (1) | Socket gracefully closed by remote side. | 2020-09-10 08:55:46.913
DTC Client socket (1) | Closed. | 2020-09-10 08:55:46.913
SC Data - All Services | Connecting to the server ds22.sierracharts.com. Port 10048 | 2020-09-10 08:55:47.508
DTC Client socket (1) | Creating socket. | 2020-09-10 08:55:47.509
DTC Client socket (1) | Connecting to IP: 208.185.224.129. | 2020-09-10 08:55:47.509
SC Data - All Services | Network connection to server complete. | 2020-09-10 08:55:47.580
SC Data - All Services | Starting socket receive thread. | 2020-09-10 08:55:47.580
SC Data - All Services | Sending encoding request to server: Binary VLS | 2020-09-10 08:55:47.580
SC Data - All Services | Setting DTC encoding to Binary VLS | 2020-09-10 08:55:47.700
SC Data - All Services | Sending logon request message. | 2020-09-10 08:55:47.700
SC Data - All Services | Received logon response. | 2020-09-10 08:55:48.469
SC Data - All Services | Server Name: SC Realtime Server. | 2020-09-10 08:55:48.469
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2020-09-10 08:55:48.469