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Date/Time: Fri, 19 Apr 2024 21:44:23 +0000



Post From: A Plea - from a Staunch Rithmic Customer

[2020-03-26 21:59:31]
Sierra Chart Engineering - Posts: 104368
In regards to One Up trader, we already have discussed this with them and they have indicated they are open to supporting our simulated trading environment. So we do expect that will happen and we are allowing until the end of this year to develop any areas of functionality where we need to, in order to replace Rithmic. There are some risk-management items they require, and we estimate about maybe two days of development time for those. It is quite easy.

Rithmic is a Data Company
Rithmic is doing several things. They are providing a low latency trading gateway to exchanges, risk management, and market data. They provide a fully hosted solution to FCMs. It is just not data.

So it is not clear to us, as to what your technical requirements are that are not being met by our other supported services, that you get from Rithmic. If it is strictly about "Data", your position cannot be valid.

Sierra Chart already has excellent proven market data feeds. If you test our Denali Exchange Data Feed, you will find this works very well and better than Rithmic. So it is best to test and we will give that to you free next month, and then you can see. Information:
Denali Exchange Data Feed

Let us know if you want us to set you up with the Denali exchange data feed for next month.

Also Rithmic support will remain until the end of the year.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-03-26 22:05:12