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Direct MessagesDate/Time: Thu, 25 Apr 2024 15:34:37 +0000
Post From: Trading Issue - Transact
| [2020-01-17 20:43:24] |
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In regards to the original issue, the problem was that the user had Global Settings >> Data/Trade Service Settings >> Number of Stored Time and Sales Records set to 0. We set this to 5000 for them and issue resolved. The issue affected simulated trading only. It would have not have affected live trading. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |