Support Board

Date/Time: Thu, 18 Apr 2024 12:54:56 +0000

Post From: Trading Issue - Transact

[2020-01-17 17:12:45] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Patrick, We looked into the issue on the customer side, they are getting an "Account Logon Error" from Transact. Our understanding is that to resolve this they need to choose an option through the Transact online account portal for the "standalone" Sierra Chart. Can you help them with this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing