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  #1  
Old 03-07-2013, 11:19 PM
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Join Date: Sep 2012
Posts: 5
Default symbols for stock index futures

I am inputting nq#, ym#, es#, and rlm-m# to try to pull up historical charts, but they are all failing. I'm not having any trouble with cl# for crude. What am I doing wrong?
  #2  
Old 03-07-2013, 11:46 PM
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Sierra Chart Support - Engineering Level
 
Join Date: Jan 2000
Posts: 61,143
Default Re: symbols for stock index futures

Those should work. After you open one of those charts, please post the Message Log, by following these steps:
http://www.sierrachart.com/index.php...mation.php#log

For the Russel the symbol is RJ#
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  #3  
Old 03-08-2013, 06:16 AM
ARG ARG is offline
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Join Date: Sep 2011
Posts: 5
Default Re: symbols for stock index futures

As of 3/1/13 all of my continuous futures have stopped working.
Example symbols are ES#, NQ#, A6#, EURUSD, CL#. I'm using version
848 with SC Forex Data (FXCM).

Here is a sample error message:

Starting updates for: USOil | 2013-03-07 21:44:30
Downloading historical chart data for CL#. Starting date: 1973-03-08. | 2013-03-07 21:45:09
Requesting historical daily continuous data for CLZ10 starting at 3/7/1973. | 2013-03-07 21:45:09
HTTP Request 84 Inflate Error: There's an error in the data. Zlib message: invalid distance too far back | 2013-03-07 21:45:09
Got a response from the SC Historical Data service. | 2013-03-07 21:45:09
Technical Notice: Compressed buffer size is not zero at the end of data in c_HTTPRequest::OnInternetStatusRequestComplete. | 2013-03-07 21:45:09
Error received when downloading from the SC Historical Data service: Error executing query: User login failed | 2013-03-07 21:45:09
Received 0 records and wrote 0 records for CL# | 2013-03-07 21:45:10
Daily download COMPLETE for CL# | 2013-03-07 21:45:10

Please advise on how to re-start service.
  #4  
Old 03-08-2013, 06:44 AM
SC_SupportGroup's Avatar
Sierra Chart Support - Engineering Level
 
Join Date: Jan 2000
Posts: 61,143
Default Re: symbols for stock index futures

Restart Sierra Chart.

When you see the Login window, quickly press the Cancel button and then press the Login button.

If you still have a problem let us know.

Also not quite certain whether the above procedure will work as intended on version 848.
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Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy.

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
 

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