Futures Chart Not Updating

If a futures contract chart is not updating in real-time or not updating as frequently as expected, then the problem may be that trading has moved into the next contract month and there is either no trading or less trading in the futures contract month the chart is currently set to.

If this is the case and if the futures contract symbol is fully expired, you will see a message temporarily displayed on the chart that says Symbol is Unknown, when Sierra Chart connects to the data feed.

To change the symbol of the chart to the current contract month, refer to the Changing to a New Futures Contract Month page.

Otherwise, refer to help topic 3.

*Last modified Friday, 16th September, 2016.